Hotels near Queenstown Mall, Queenstown

Nestled in a valley just 20 minutes from Queenstown, this hidden gem is a hidden gem. The hotel rooms are very fancy, and there's even an open-air bathtub, an indoor swimming pool, and a spa. The value for money is truly excellent. Highly recommended!

The service at this hotel was excellent; the staff were all very friendly, and the breakfast was the best, most varied, and most delicious we'd had since Christchurch. It seems the hotel is undergoing renovations, as there was a distinct smell of paint in the hallway, though the room itself was fine. The front desk is located by the lake, but the navigation system hasn't been updated yet. We arrived around 6 PM after dark, and the navigation led us to the street behind the hotel's old building. The hotel lobby offers complimentary wine, chocolates, and cookies at different times throughout the day, which was lovely to enjoy after an afternoon walk. However, there's one facility that definitely needs upgrading: the shower water pressure was extremely weak, and the water temperature was very unstable—either lukewarm or suddenly scalding hot. Overall, showering was very uncomfortable. Aside from the shower, everything else about the hotel was very satisfying 👍

Had 2 stuffed toys of great sentimental value removed from my room. One was my dog’s toy which we slept with and he had died only recently. Informed & explained to Duty Manager at night and front desk the next morning. They could not address my distress & anxiety as I was leaving to catch flight out. Just told me how improbable rhe incident is, doubted me and left me to simply wait for their news while they took time to check with the relevant departments. After waiting hours and receiving no response via phone call, WhatsApp and email, an understanding friend who is a NZer helped me call them to follow up. Only then, she found someone responsive enough to actively search. Disappointed with hotel’s general lack of understanding & poor response. Other than above crucial point, hotel & room were nothing great despite their high rate. Other hotels charge as high like a more well known one across the road and friends thought it was better. Other staff encountered were friendly and performed well. Strongest point is its proximity to bus stop for key services to outer parts of Queenstown.

I had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind. The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world. As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat. The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible. Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay

The hotel's location is excellent, within walking distance to Queenstown city center, and the lake views are stunning. The room was spacious and clean, well-equipped, making for a comfortable and quiet stay. The staff's service attitude was good, though there was a slight wait during check-in. Overall, it was a great experience, perfect for a Queenstown vacation, and highly recommended.

If you're driving or renting a car, the hotel's location is pretty good. However, if you're on foot, you'll need to take the Line 1 bus, and then it's about a ten-minute walk on a flat road to reach the hotel. The overall exterior of the hotel looks nice, but the interior is visibly dated. The carpets and wall paint clearly show signs of old renovations, and the rooms are on the smaller side. Despite that, the stay was quite comfortable. Also, a heads-up: the front desk is only open until 8 PM. We missed the operating hours and had to contact them through the platform to get self-check-in information.

I booked this hotel because I had an early 7 AM flight. It's easily accessible from Queenstown via bus route 1, and bus route 3 takes you to a supermarket near the airport, which is super convenient. I had originally planned to walk to the airport (about a 20-minute walk), but I easily caught a taxi at 5 AM for 20 NZD. The front desk staff was very friendly and attentive, especially a lady with a French accent. The front desk closes after 8 PM, but you can self-check-in/out with a key card. The room itself was well-equipped, thoughtfully laid out, clean, and tidy, with kitchen facilities and a washing machine.

Quiet hostel, no unnecessary noise. Everything is quite basic, but perfectly fine for a couple of nights. The room is clean, beds are comfortable, nothing fancy. Common areas are decent. The staff is friendly. The only thing is, you can tell it's a budget option, without any special frills. But if you just need a place to sleep, it's perfectly acceptable.

We stayed at this hotel apartment for three nights during our South Island road trip in Queenstown. The two-bedroom, two-living room lake-view apartment (with two separate bathrooms) was excellent! Make sure to choose a unit on the 4th or 5th floor, as the 3rd floor's lake view might be partially obstructed by other buildings. The kitchen is fully equipped (though you'll need to bring your own seasonings). On the evening of April 18th, we were able to see both the aurora and the Milky Way right from our room's balcony – no need to go out and brave the cold, which was absolutely amazing and so worth it! The hotel parking was also very convenient; we paid 45 NZD for three days. However, it might be inconvenient if you don't have a car, as the hotel is located in a lower area off the main road, and the front desk is a bit of a walk from the other two apartment buildings. It's about 2.5 kilometers from Queenstown center.

Where do I start - from arriving until leaving we had the most amazing stay here. We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆 We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly The spa was beautiful 🤩 The sauna was also good but it wasn’t as hot as would usually expect It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise Thanks so much for having myself and my family It made our stay that much more memorable