The Nalanda Heritage - Hotel in Rajgir

Subject: unpleasant stay experience - the nalanda heritage, rajgir i am compelled to provide detailed feedback regarding my recent stay at the nalanda heritage, and unfortunately, my experience was far from satisfactory. Upon arrival, the state of the bed was alarming. The sheets were visibly dirty, and the blanket, not only lacking a cover but also appearing excessively dusty, raised serious concerns about hygiene. It was evident that the housekeeping standards were severely lacking. Equally distressing was the absence of a reception area. The hotel's failure to provide a dedicated space for guest services resulted in a chaotic and unprofessional atmosphere. The lack of a centralized point for inquiries, check-ins, and assistance significantly impacted the overall guest experience. In addition to the cleanliness and organizational issues, the overall ambiance and decor of the hotel left much to be desired. The outdated furnishings and a general lack of maintenance contributed to an unappealing atmosphere. I sincerely hope this feedback is taken seriously, as improvements are essential to maintain the reputation of the nalanda heritage and ensure a more pleasant stay for future guests.

Terrible. So many issues. We were 8 persons all together. 4 were from usa. Too many bathroom issues. Hot water not available drainage in bathrooms not working as such water came out into the room. Food not proper. No cleaning very dirty utensils we checked out next morning and took other hotel. We claimed refund from mm t no refund till now