Guest User
June 26, 2022
It was an awful stay. I had called three times before booking, asking to be sure to have peace of mind. On the contrary, it's as if you were living in the center of a supermarket both for meals and for the night in my family suite with a view of the sea.
Horrible hallway noises that start from eight o'clock and can also be repeated during the night. The doors correspond to paper doors. I could guess if the people passing by were wearing leather or crepe soles
It's an abominable experience that I don't recommend to anyone.
As I wanted to recover, I wanted to ensure calm by his various phone calls before booking. When I arrived I noticed how we were dealing with an enormously noisy hotel, a breakfast which was a real nightmare.
I immediately wanted to cancel and offer 30% compensation.
Trip.com really tried to reach the manager of the hotel who at first pretended to want to accept and then simply refused. (3 hours)
This is my worst hotel experience of my life.
The staff is very pleasant. At the reception except Selen who has been charming since the start, I dealt with robots. No way to speak to the hotel manager. Definitely I was not the weight.
To flee with all his strength
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