Best Hotels near Tiburon Golf Club & Banquet Facility, Richland VIII

We booked 3 rooms at the friends and family rate, upon check-in their system only showed 2 rooms booked, even though I had my reservation pulled up on my phone clearly showing 3. The woman working the front desk had no idea how to fix it and was apparently the only one working that night. It was new year's eve, however, reading previous reviews it doesn't seem like management ever staffs the hotel properly so I don't think the holiday was a factor. After quite some time of trying to figure it out and me even calling the hotel help line (which was on a 15 minute wait) the front desk employee said she could just book me another room at the discounted rate. She was doing all she could to help but clearly shouldn't have been the only one working that night when she wasn't sure how to fix that sort of problem. Pool and rooms were fine but with only the 1 employee on staff, she was constantly running trying to refill towels in the pool area and the phone at the desk constantly rang with no one behind the desk to answer. We were having drinks in the lobby and watched someone stand at the desk for probably 20 minutes before they were greeted. No fault of the 1 employee working, they were just understaffed! Breakfast the next morning was inedible. Potatoes still cold/frozen in the middle, pancake mix started coming out normal then after a second it was completely watery. Hilton has some work to do on this location.

This was our first time in a suite and it certainly was sweet. The room was great, the workout room was clean and had everything I could want for a quick workout. I enjoyed the breakfast a great deal but I would have preferred a little more diversity of the entrees from day to day like they've done in the past (perhaps they spoiled me). Highly recommend!

Everything from the wonderful staff at the front desk, quiet, comfortable rooms, excellent dinner and breakfast, and outstanding breakfast staff that all helped to make this stay a 10/10. I will be staying at HGI for all my future overnight travel

The environment is very good

We stayed at this double tree prior to a concert at the CHI event center. It's about a 10 minute uber ride to the center. The hotel appeared new. There isnt much in the way of dining or bars in the area. The restaurant/bar in the hotel doesnt open until 5 and doesnt offer room service. The food was good on a semi limited menu. The server was unable to split our bill for 7 people and 2 children. The room was nice and clean. The bed was comfortable and the room got cool enough, which anymore doesnt happen. The housekeeper came in about 8 in the morning while we were sleeping. She didnt knock loud enough to wake anyone we were woken by the door opening. Given all of that we would stay here again. It was nice and clean

We stayed as a family of five, 3 kids, aged 7, 11, 13 and a grandma and uncle. The 2 oldest kids did not want to share a bed so we asked the front desk for some extra sheets and they quickly found us a roll away bed, extra sheets and towels. The room was quiet and the kids loved the pool. Our disappointment was the breakfast. The eggs were crumbly, there was not a waffle maker and the pancake maker was not functional. There is plenty of shopping and restaurants and fast food near by. The hotel was easy to find and right off the freeway.

This was the smallest hotel room I have ever seen, so pretend you are on a cruise and it's great. This would be a very acceptable room for a solo business traveler, if the traveler did not need a fridge or microwave. Our main complaint about the room was the poor lighting in the bathroom that made it hard to shave or apply makeup. We had no problems with noise. It was nice that the bed pillows were of various sizes so we could pick the ones that suited us best. The breakfast was just adequate, heavy on the carbs and light on protein. We were going to an event in Papillion, and the location was fairly convenient for that.