Guest User
September 2, 2024
Well where do I start! This is an amazing hotel from the minute you arrive at the gate and are announced to the waiting doormen to valet park your car and take your luggage seamlessly to your room, as you have a chilled check in accompanied with a complimentary drink. The room was above our expectation, enormous in size, super stylish with complimentary good champagne , Damson Gin , chocolates, gluten free shortbread especially baked for me and different for my partner, fridge full of complimentary soft drinks and some crisps/ biscuits. A fully double sinked marble bathroom with a double shower and a huge bath not forgetting a Japanese automatic loo with a heated seat! The bed was so comfortable that we slept really well. We ate in Eighty Eight the first night and had a lovely meal followed the next night in Shaun Rankin’s restaurant, with the tasting menu which lasted nearly four hours and was a wonderful experience from start to finish . I have eaten many tasting menus and I was given visually exactly the same as my partner ate with no difference when adapting to gluten free. A Big round of applause for this as I usually just end up with less or something different on my plate. We also had the accompanying wines which all were great. Afterwards we went over to Valeria’s Bar for a bit of live jazz , and a fun atmosphere. We also went to the spa during the day which was lovely and not too busy. Breakfast both days was delicious, very chilled with an extensive menu which was fantastic as they could adapt anything to be without gluten. The whole hotel is immaculate, smells great, and you are made to feel very special in every department mainly due to the wonderful team of staff. Whoever trains these people should take a bow, they are the best staff I have ever encountered in a 5 star hotel. They are all immaculately dressed, groomed and trained to know and recognise you . Nobody passes you without speaking to you. We had such a lovely time,we are returning to experience the Christmas / New Year period this year.