Kevin T
November 22, 2024
A complete waste of time. The owners were totally up themselves and not helpful in the slightest. We got there in good time for check in, there was nobody round the reception area. We had to wait, the receptionist then arrived and they were very unhelpful and wasn’t in a good mood whatsoever! We entered the room and it wasn’t adequate, hairs on the bed. Dust all over the tv and cupboard. We were very let down but carried on staying there for the night. The yoga and hair salon was far too noisy and it made our stay even worse. Who wants to hear people bang balls with sticks, when you are TRYING to have a relaxing stay! We ordered drinks and we had a long wait till they arrived, the food was adequate and the quality wasn’t good enough whatsoever. But because of the poor service, if we asked for a refund or a possible replacement meal it would have taken probably an hour, so we couldn’t be bothered to wait. The manager was not very helpful, rude, insensitive and very very arrogant. Less said about his estranged wife the better! I wouldn’t recommend this hotel to anyone, glad we got in the car and left after the one night!