Guest User
October 21, 2024
I am 80 and had the great misfortune of staying here. We had to leave after one night because we complained to Priceline and *********** about not having a proper mattress or chair to sit on and against our wishes Priceline and *********** called the owner to tell her of our complaint. The owner was furious that we complained, it was like she was bipolar. So nice when we checked in but when she heard we complained the next morning she told us to leave. We were frightened so of course we left. She refused to give us a refund and Priceline and *********** and Mr. Arvin, a supervisor at ***********, refused to follow their company's responsibility to us. Mr. Arvin at *********** forced us to pay $1,100 for the entire stay. The strange thing was that Priceline told us we were getting a refund and then Mr. Arvin cancelled the refund based on the owner's testimony of our brief stay. So we are going to the questura to file a complaint against Candia. NO do not stay here. It is a strange unsafe place. And Priceline and *********** do not help you if something bizarre and unsafe happens. Do not use their services.