Rome Municipio IX – EUR 4-star Hotels

Clean and comfortable hotel, 15 minute walk to nearest Metro station which gets you to centre quickly! Air-con in room comes on in the evening which is great as we were not in the room during the day due to sightseeing so not a problem at all! Over all I would recommend this hotel if not wanting a hotel directly in centre of tourist location!

I stayed in this hotel from 13-15th May. A new and comfortable hotel with friendly staff. On the early morning of 15/5, I found that my eyes seemed to have inflammation and the condition was deteriorating rapidly. I went downstairs around 5am to the reception and met a gentleman wearing glasses ( I recalled his name was Ricardo but my spelling was probably incorrect as I did not know italian language. My sincere apology to him first) He was aware of my conditions but said that there was no on-site doctor available at the moment. He told me that if I considered my condition serious, he could call an ambulance for me. As I have to check out at 0745 hours going to Florence, I immediately requested Ricardo to call an ambulance for me. The ambulance arrived very soon. After examination, the paramedics were satisfied that my condition was emergency and sent me to the nearby Policlinico Universitario Campus Bio-Medico where I received swift and professional treatment led by Dr Bucci Chiara. I was discharged shortly after 7am and returned to my tour group to carry on my visit before 8am. Dr Bucci Chiara was so kind to guide me where to take the Uber. In this matter, I deeply appreciated all involved including Ricardo, who asked my wife about my conditions before going off duty, the two ambulance paramedics, Dr Bucci Chiara and her medical/nursing colleagues. They all displayed a high degree of professionalism, dedication and enthusiasm towards their job. I felt that they are all very kind, generous, helpful people. I told other members in my tour group and they also found it amazing. Italy is such a wonderful place. I look forward to visiting Italy again very soon. Thank you to them all.

Liked the location of the hotel in EUR Rome. The rooms are nice and clean, good TV channels including BBC and CNN. The experience was ruined by the 1 hour + noise from the trucks loading and unloading skips in the next door Euromax shopping centre. The banging noise is horrendous. Sara did offer to replace my room but as i had 1 more night i didn't bother. The breakfast area is very busy and chaotic, takes a long time to get coffee from the Barista's. The breakfast items are okay but nothing substantial, they are very supermarket affair. The corridors are boring and dull and definitely 3 stars. The staff are friendly and helpful. The Euromax shopping centre next door is an excellent diversion on a rainy day.

I suggest hot water after dinner to drink tea for the digestion after meal. Further I don't have any other suggestions. I feeled at home and could fall asleep. The meal was good and the hotel has meet my expectations.

First big question mark is the location, why even pretend it’s a Rome location? It is really far away from any Rome attraction, unless you are particularly interested in Mussolini inspired architecture. Anyway, you are a 15 min walk from the nearest public transport. Getting there (and from) involves steep stairs of about 70 meters without handles. Doubt that any person with the slightest physical issue would make it. The hotel is boring, more like a run down conference hotel. The rooms are standard Ibis with a dirty carpet. The breakfast OK, but why the oversized waist bins on each table? The service is ruined by a person that is feverishly trying to empty each table before you have finished eating/drinking. Extremely annoying. The front desk is trying to do their best but seems to be overly charged with paperwork. The restaurant is a gem, cantine-like setting but staff and food excellent. My advise is to avoid unless you have business in the immediate neighborhood.

This is a most beautiful and idyllic haven, set in gorgeous well maintained grounds. The gardens are well-kept, the accommodation we were allocated was extremely clean, spacious and comfortable. The breakfast was reasonably good and the evening meals were delicious. The hotel benefits from a lovely swimming pool and great views in all directions. A convenient location to rest, relax, unwind and de-stress. On the slightly down side, this hotel was extremely difficult to find, as the name on the booking website, Relax Grand Resort was not on display and none of its neighbours had heard of it. It was difficult and unusual to access the site due to a series of large, steel gates, so on our first day with no keys, no bell and no intercom, entry was impossible for a long period of time. I accept that once resident inside, this problem ended. However, our grateful thanks to the management on providing a mostly great holiday experience.

First of all we checked in at midnight and waited over an hour for the guy at reception to finish with ONE customer. The hotel room was old but reasonable for €70 a night; although the SAFE didn’t work and some double beds are two single beds put together. The hotel overall is clean but it’s in a pretty rough area with hardly anything open after 9pm. Now if the reason you are staying is for access to Rome then be prepared for a 25mins bus ride to a very grotty Metro station and then another 25 odd minutes to Termini - which is the centre of Rome. Uber doesn’t take orders from area, and quite frankly isn’t very good on Italy. BREAKFAST: there isn’t an eggs bar or anything that is cooked fresh in front of you for but there is a reasonable hot food selection and juices with fruit. I’d give it a 4/10 for breakfast. There aren’t irons in the room but you can iron clothes on the ground floor “ironing room”. The WORST part of the hotel was that the swimming pool, Spa and gym is not accessible for months due to renovations which given that it is so far from civilization leaves nothing to do at the hotel apart from walking the pretty dodgy surrounding streets. PS: parking is free but in a dark and small underground space with no valet.

Very good location near the metro, daily cleaned room and exchanged towels.Delicious breakfasts, a lot of choice of products for everyone something good :) I recommend

I have to preface this by saying that the best part of this place was the staff, they really made the difference in my opinion here. The location is somewhat blah, next to an active constructions site that starts hammering away at 6:30AM (I understand that this isn't their fault but in general the location is only marginally functional at best), and there were some problems with the room like a bathtub leak and flickering/dying CF bulb in the bathroom, generally not very well-lit rooms, beds only acceptable overall, inedibly un-fresh produce at breakfast, etc.. But these are small things in the grand scheme of it all, and I have to say that in the end I viewed my stay here positively because the staff were so accommodating, pleasant, kind, and competent. They were so conscientious about my gluten free issue, they were so helpful with the room change and flexibility in offering that as a solution to our issues with the first room, very informative and coherent. I didn't really test their English as I prefer to stay in Italian these days when I can but they clearly are very competent in English as well whenever they heard us speaking amongst ourselves in English and offered some information in English just in case, which I can appreciate. Bottom line: breakfast was good, not great; wifi functionally fast and stable; room(s) were alright, not great; and the staff were stellar, and I would definitely stay here again if the occasion called for it,. My sincerest gratitude to the people who work here, I really do appreciate you.

The stay was fine. Some difficulty in managing the air conditioning as it can only be turned on and off from the reception. Haven't tried the restaurant. For the rest I found kindness and friendliness of the staff