Guest User
January 31, 2023
We had a small group check into the hotel in the evening, but no one was there to greet us. There was a cryptic message about codes and how to retrieve keys, and after trying to piece together the clues, we finally were able to get the keys. The room I was in was a bit of a death-trap -- opening the door, it was pitch black, and my luggage was in front of me. All of the sudden, before I could even turn on the light, the luggage lurched forward and went down a flight of five stairs into the hotel room. That could've been me! It was unseasonably warm when we were there, and there was no air conditioning, and no one to ask for a fan, so sleep was tough and I was sweating immediately after taking a shower in the tiny stall shower. The view of Lake Constance, I have to say, is stunning and they've done a great job of maximizing the view. Given that the romance of a place like this is that it's in a castle, one would think that there would be someone or something to explain the history of the place, but there is nothing, so instead, it just felt like a bad hotel experience with a good view. Note that staff only seems to be on site between 9 a.m. and 7 p.m.