Cleveland Thermal Motel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Rotorua

Cleveland Thermal Motel

Motel
113-119 Lake Road, Koutu, Rotorua, Bay of Plenty 3010, New Zealand
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With a stay at Cleveland Thermal Motel in Rotorua (Koutu), you'll be within a 5-minute drive of Polynesian Spa and Skyline Rotorua. This motel is 0.2 mi (0.3 km) from Kuirau Park and 0.3 mi (0.5 km) from Tribal Lights Cultural Theatre.Show More
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hotel overview picture
4/5Very Good·Location: 4.1
All 69 Reviews
Amenities
Golf CourseOutdoor swimming poolHikingHot SpringPrivate ParkingFreeLuggage StorageChildren's PlaygroundFreeGuest Laundry
All Amenities
Surroundings
Airport: Rotorua Airport
(11.0 km)
Landmarks: Cosy Cottage Thermal Holiday Park
(430m)
Landmarks: Hot Water
(490m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Two-Bedroom Apartment
9

Two-Bedroom Apartment

Bedroom 1:2 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Budget Studio
1

Budget Studio

2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Air purifier
Room Details
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Two-Bedroom Apartment with Pool View
11

Two-Bedroom Apartment with Pool View

Bedroom 1:1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Deluxe Studio, Accessible
3

Deluxe Studio, Accessible

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Garden/yard
Room Details
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One-Bedroom Apartment
8

One-Bedroom Apartment

1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Garden/yard
Room Details
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Family One-Bedroom Apartment
4

Family One-Bedroom Apartment

1 Double bed and 3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Deluxe Studio
4

Deluxe Studio

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Garden/yard
Room Details
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Family Two-Bedroom Apartment
4

Family Two-Bedroom Apartment

Bedroom 1:4 Single bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Three-Bedroom Cottage
12

Three-Bedroom Cottage

Bedroom 1:1 Bunk bed and 1 Bunk bed ● Bedroom 2:1 Double bed ● Bedroom 3:1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Guest Reviews

4/5
Very Good
69 reviews
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4.1
  • Service4
Average for similar properties in Rotorua
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 16, 2023
On arrival we were greeted by a very lovely lady in reception. Sadly we weren’t happy with our room. First impression as we walked in there was a very badly stained carpet, then went into the kitchen to a hot tap constantly dripping, really badly stained coffee cups, dirty old used scourer and kitchen brush. The shower had mould on the wall and toilet stained. We had a few small cockroaches crawling through the room and there was no servicing of the room over the weekend which we were not informed about. It’s not a place we would want to stay in again. Allan & Doreen Allan
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2023
The so-called breakfast was too poor. It only consisted of two slices of bread, two cans of yogurt, a 200ml box of milk, and a few jams. They were placed in the room on the day of check-in. The key is that the yogurt and milk were not placed in the refrigerator. The so-called motel hot springs are just two tiled pools from the 1970s in China.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 17, 2023
Authentic hot spring, I like it very much. The room is clean and very comfortable. I will go to the hot spring again.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2022
Bridge was very helpful. recommended many attractions and offered discount vouchers to us. I especially like the Themal bath. Used it twice a day.

Services & Amenities

Outdoor swimming pool
Hot Spring
Children's Playground
Restaurant
Restaurant
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–10:00

Front desk hours: [Mon-Sun]09:00–18:00

To check-in, contact the property 1 day in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding cot: NZD 15.00 (approx. CAD 12.20) per person per night

Breakfast
TypeContinental
StyleBuffet
AgeFee
Children 17 years old and under
NZD 15.50 (approx. CAD 12.61) per person
Adult
Buffet:NZD 15.50 (approx. CAD 12.61) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 300.00 (approx. CAD 243.94) is charged.
Deposit Payment Methodscash
Deposit RefundWithin 7 days after check-out

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Renovated: 2016
  • Number of Rooms: 31
With a stay at Cleveland Thermal Motel in Rotorua (Koutu), you'll be within a 5-minute drive of Polynesian Spa and Skyline Rotorua. This motel is 0.2 mi (0.3 km) from Kuirau Park and 0.3 mi (0.5 km) from Tribal Lights Cultural Theatre.

Take advantage of recreational opportunities offered, including hot springs, an outdoor pool, and a spa tub. Additional amenities at this motel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 31 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.

Frequently Asked Questions

Does Cleveland Thermal Motel have breakfast?

Yes, Cleveland Thermal Motel have the high-rated breakfast including: Continental.

What times are Cleveland Thermal Motel check-in and check-out?

Cleveland Thermal Motel check-in time is 14:00 and the check-out time is 10:00.

What are amenities in Cleveland Thermal Motel?

Cleveland Thermal Motel amenities including Swimming Pool, Hot Spring, Parking.

What is Cleveland Thermal Motel cancellation policy?

The cancellation policy for Cleveland Thermal Motel varies depending on the type of room and booking conditions.

How much does it cost to stay at Cleveland Thermal Motel?

Prices at Cleveland Thermal Motel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Cleveland Thermal Motel?

The closest airport is Rotorua Airport, and it is about 16 mins from hotel by car (11.0 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Cleveland Thermal Motel?

Unfortunately, Cleveland Thermal Motel does not have on-site dining options.

What are Cleveland Thermal Motel nearby landmarks?

Cleveland Thermal Motel locates at the center of Rotorua. The nearby landmarks include Cosy Cottage Thermal Holiday Park, and it is 430m from your search (straight-line distance).

About This Property

Nearest AirportRotorua Airport
Distance to Airport10.99KM
Average Price FromCAD262
Hotel Star Rating3