Block 9, Ruiiing Plaza, 39 Taishan Road, Chengzhong Street, Rudong County, Nantong City, Jiangsu Province, Rudong, Jiangsu, ChinaView Hotel Details
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Hilton Garden Inn Nantong Rudong Guest Reviews
4.8/5
Excellent
350 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(350)
Positive reviews(348)
Reviews with photos/video(60)
Awesome rooms(77)
Awesome amenities(45)
Delicious breakfast(34)
Classy environment(24)
Friendly front desk staff(24)
Many amenities(12)
Convenient parking(12)
Perfect for business trips(8)
Negative reviews(2)
Lucas
Garden Twin Room
Stayed in Sep 2024
Business travelers
4 review
3.5/5
Posted on Oct 4, 2024
The hotel is in a bad location. It's a long walk to the nearest business center.Worst of all, poor service!It's time to check in, but you still have to wait an hour...Because the room is not cleaned……And no one settled you for this hour!
Response from Property: Dear guest, Thanks for your sharing and comments! We are very sorry for your experience during your stay with us. Your valuable feedback is very important to us, and we will share it with the relevant departments to improve our service quality. If you have any other suggestions and comments, please feel free to tell us, we will strive to improve our service!
Miroslav
Garden Queen Room
Stayed in Aug 2024
Business travelers
12 review
4.7/5
Amazing
Posted on Sep 14, 2024
Clean, quiet, comfortable.
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
Lucas
Garden Twin Room
Stayed in Sep 2024
Business travelers
4 review
2.2/5
Posted on Oct 4, 2024
This hotel seems to have nothing to do with Hilton.Poor location! Poor service!No business centers!Worst of all, the nearby building is still being renovated...
Response from Property: Dear guest, Thanks for your sharing and comments! We are very sorry for your experience during your stay with us. Your valuable feedback is very important to us, and we will share it with the relevant departments to improve our service quality. If you have any other suggestions and comments, please feel free to tell us, we will strive to improve our service!
Crowley
Superior Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Nice reception, serious for security, gym was great. staff very helpful
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
Guest User
Garden Queen Room
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jul 28, 2024
very good
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
Response from Property: 尊敬的客人,感謝您選擇我們酒店,並分享您的寶貴意見!我們很高興您對房間寬敞、設施現代以及早餐新鮮的食材表示認可,這為我們酒店的努力帶來了鼓勵。關於您提到的服務問題,我們深感抱歉。酒店一向重視客人的私隱和安全,我們會對相關部門進行排查和培訓,以避免類似情況的發生。再次向您致以誠摯的歉意,並感謝您在此過程中提出的重要意見。此外,酒店距綜合商業廣場喜潤城僅3分鐘車程,購物和餐飲選擇豐富,酒店前台可領取周邊有攻略,能為您的出行帶來更便捷的選擇。您的意見對我們非常重要,我們會繼續努力,不斷提升服務質量,期待能為您帶來更加愉快的入住體驗。感謝您的支持與理解,期待您的再次光臨!
Response from Property: 尊敬的客人,您好!非常感謝您抽出寶貴的時間對於您在我們酒店的入住體驗進行分享。希爾頓花園酒店是希爾頓集團旗下品牌,並且一直秉承着客户第一的價值觀。我們很高興咱們酒店和團隊給您留下了美好的印象,您的評論是對我們每一位員工的鼓舞。再次感謝您的評論,期待您再次光臨!