Guest User
January 2, 2023
I gave one star for cleanliness because it didn't have the option to give zero.
Better to sleep under the stars than to set foot in this hotel again.
I arrived at reception on December 30, 2022 around 2 p.m./3 p.m. I find a man at reception and I tell him that I made a reservation. He sits in front of the PC and starts chatting with his colleague/brother (don't really know but who cares) in their dialect, so I'm getting impatient, that's when the gentleman asks me for my reservation number or my name. I give in naturally, the gentleman gives me the key and tells me room 226 (remember this number in case you are given this room, run away). I had a large suitcase and 2 backpacks, no elevator, 2nd floor, imagine the hassle. So far so good, I arrive at the second one, I walk along the corridor as I approach the room, unpleasant smells of urine emerge. I open the door and a strong, unbearable smell of cigarettes greets me. Being a non-smoker and very sensitive, I rush to open the window (in the middle of winter). As I had a pressing urge I went to the toilet to relieve myself, the hygiene was deplorable, it was the last straw that overflowed.
I closed the window and went down to hand over the key without demanding reimbursement for the 2 nights booked.
Frankly, I, who wanted to spend a New Year's Eve alone, had to call a friend who lived 20 minutes away to go and camp at her place because I had traveled from Belgium.
To avoid absolutely I don't understand the positive comments even one star doesn't deserve it. In any case for room 226 and the corridors.
You have been warned
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