Hotel Tresanton

Our stay was perfect from beginning to end. Such professional and friendly staff, from the reception to the valets, to the housekeeping, to the waiting staff, and of course the chefs and their team. The food was superb and the hotel was spotless throughout. We would certainly love to come back and will recommend Tresanton to everyone. They say that everything stems from the top, well, whoever who is in charge of team Tresanton, you have certainly doing an excellent job. Many thanks to all the staff

Loved the property - a couple of extra overs - the room was very warm when we arrived - I am sure we could have borrowed a fan but installing air con may be an option. Also for a hotel of this standing I would have expected a far better hair dryer than the one available. Lastly not that its was in any way the fault of the hotel but the weather on one day was terrible - the ferries were cancelled - I wonder therefore if it would have been a good PR exercise to perhaps put a cakes in the lounge for guests to have with coffee?

Great location mediocre hotel experience. We expected more. Most of the staff were friendly and well mannered, some spent lots of time with their favourite guests and no one else. The rooms were nice, beds very comfortable and fantastic views. Drinks very expensive and they will add service charge on your bill if you let them.

Everything at The Tresanton seems effortless; it just seems to work so well! The staff including Lydia, Magda, Matthew and the receptionist whose name I’m afraid I didn’t get are all wonderful, nothing is too much trouble for them. We had lunch there today; the fish and chips was second to none as was the orange torte - it was all pure joy! I can’t wait to go again!

Just visited for coffee - first coffee arrived but friends took so long that mine was already finished. Her cappuccino was almost a cup of hot milk - no froth and slopped on the saucer. Complained and asked for another proper cappuccino. Took so long to arrive that we gave up. Many staff members standing around - very few other customers at that time. Spoke to lady restaurant Manager who seemed little interested in our complaint and certainly no apology. Did not pay for the one coffee and left very shocked and disappointed.

Where to start - my new favourite hotel bar none. We stayed overnight in room 7 on a dinner bed and breakfast package and it was worth every penny. A traditional English hotel in some respects but with a slightly more modern twist. Rooms superbly furnished with some accent pieces in beautiful pastel shades, wonderful view of the bay and the azure sea. Great bedding and the comfiest pillows. Tea and coffee is a request option but the tray that arrived promptly had everything you need. Dinner and breakfast were both amongst the best I have experienced with a hot breakfast table service over and above the buffet, no individual packaged croissants to be seen here!!! BUT the 2 standouts for me - the service and the cocktails on the terrace looking out over the bay. How to summarise these 2? Well sipping an excellent Manhattan or a glass of Rose with book on the terrace was just my idea of heaven, instantly relaxing. The service, well there was not a single staff member who didnt go above and beyond to make you feel special, stop for a chat or check if they could do anything from the porters, to front desk, to waiters / waitresses all just perfect. The proof of the pudding, well I didnt want to leave and cant wait to go back, but next time for longer! If you need to unwind then go to this hotel, dump the car outside and your baggage will arrive in your room and you car will be parked all while you enjoy that drink on the terrace.