St Moritz Hotel

The service & staff at the hotel were faultless. Everyone was helpful & friendly. Breakfast was one of the best we have had, lots of choice, fresh & good quality. Sadly, we checked out early due to the beds and pillows being terribly uncomfortable to the point we couldn’t bare another night. The pillows didn’t fit the covers so we were left with exposed pillow…that made us feel ick. The room was beautiful & the bed was massive but it was pitted, uncomfortable and gave both my husband & I back ache which we never suffer from. It was the noisiest bed we have ever slept in, the slightest movement & the whole family was woken, Including our son who was disappointed to have been given a tiny camp bed tucked behind the dining table in the living area. This was also awful to sleep on and we didn’t realise until the morning we checked out, was broken. Very disappointed in the bed he was provided given the price we paid and the room type we had booked. It was like an after thought or something you would expect in a 3 star resort! Be careful in the newly refurbished indoor pool, it’s on the colder side & absolutely rammed in summer, no one present to stop the kids using the steam & sauna etc (although they are asked not to when entering) kids were pouring buckets of water on the hot rocks with no adult supervision, the tiled seats were sharp, my son cut his leg as did one other we witnessed. So doesn’t make for a very relaxing swim. Location is wonderful and the restaurants and great.

My friend and I stayed for 4nights the staff were amazing I couldn’t fault them. We had a facial and deep tissue massage in the Cowshed spa and again it was amazing all the ladies were so nice and friendly and welcoming. My only complaint is the WIFI which is very slow and drops connection constantly and the daily cleaning of the rooms which was a big one for me. There was a day they didn’t turn up, a day where they came at 2:55pm when we was getting ready to go out and then when they did clean the room it was not up to standards! They didn’t clean the floors or surfaces, they cleaned the bin and tucked the quilt back under that was it so the cleaning could be better! But other than this it was beautiful! We had a fantastic time and will be returning in the future ☺️ Emma & Lisa room 07B 💜

A superb Sunday lunch today at St Moritz. Lovely staff and super roast brisket with a huge array of vegetables from the market garden just down the road. The cauliflower cheese was just the best I have ever tasted! Finished off with apple crumble and custard, perfect on a cloudy November day.

Beautiful spacious rooms and views

I booked this hotel and spa for my friend's birthday. The reception staff were friendly and helpful; the room was clean and comfortable; the spa facilities (pool, hydro pool, sauna and steam room) were excellent. I had a facial and my friend had a massage, all superb. The food was delicious and the breakfast had so many delicious choices. Highly recommend.

I visited the newly refurbished spa for the day in June and loved it so much that I joined as a member. Although I live in Bude, I visit a couple of times a month and spend the whole day there. The pool area is lovely; beautifully clean and lots of nice touches such as the ice bowl and cold water bucket. If I had a criticism, it's that the saunas could be hotter - and latches on the door would be handy so that they can close properly as they are currently the coolest saunas I've ever visited. With my membership, I get a treatment in the Cowshed Spa which is the icing on the cake. The treatments are some of the best I've ever had and every single one has been incredible. The spa manager is so helpful and always makes an effort to make you feel welcome. The therapists are ALL so professional, kind and helpful - I couldn't choose a favourite! The spa is such a lovely space; it's so calming sitting in there that it makes you feel more relaxed as soon as you walk in. I'm really glad I joined and my visits are a highlight of my month.