Road56683892317
January 8, 2023
Could easily be a 5* with a few simple issues rectified. The rooms were comfortable, tidy and provide everything you need for a self catering trip. Cleanliness let’s them down a little, dust, crumbs and general bits under the beds and sofa highlighted a lack of attention to detail. The public areas were warm and welcoming, the reception staff were very friendly and helpful. The reception area closes for a period during the day which makes accessing the spa a navigational nightmare. Whilst each block is joined they are ultimately separate and although you can get from one end to the other, you do require a degree in cartography to successfully navigate the rabbit warren of lifts and corridors. The Spa could be fabulous, however the most of the lockers are broken, the pool is very cold, and the Jacuzzi baths were only open on 2 of our 6 days in the hotel. There are 2 steam rooms and 2 Sauna’s, although only 1 of each were on during our stay and they can get quite busy. Cracking bars, restaurants and small convenience stores are within 2 minutes walk of the apartments which makes the catering side of things very easy. I would advise anyone self catering to take things like Nespresso style coffee pods, tea, sugar, salt & pepper etc. basics like this are not found in the apartment. Similarly, additional toilet rolls are not provided although there was a single roll in each toilet. Beds are comfy and very warm, with additional blankets and pillows for anyone staying on the sofa beds in the lounge area.