Palace Hotel Omiya

Palace Hotel Omiya Reviews

Palace Hotel Omiya

Omiya-ku, Sakuragi-cho 1-7-5, Omiya Ward, Saitama City, Saitama Prefecture, 330-0854, JapanView Hotel Details
Palace Hotel Omiya
Palace Hotel OmiyaPalace Hotel OmiyaPalace Hotel Omiya
Check available rooms for your travel dates
We Price Match
1 night

Palace Hotel Omiya Guest Reviews

4.6/5
Great
56 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(56)
Positive reviews(54)
Reviews with photos/video(3)
Awesome stay(21)
Clean and tidy(17)
Awesome rooms(16)
Convenient location(12)
Great location(9)
Easy to get around(6)
Great service(5)
Negative reviews(2)
Phub TENZIN
Semi Double Room
Stayed in Apr 2024
Business travelers
2 review
4.5/5
Great
Posted on Apr 11, 2024
The place was ideally located. Hospitality was great and food comparatively delicious at an affordable price. Room was clean with all amenities available.
Kion
Double Room Smoking
Stayed in Dec 2023
Solo travelers
3 review
3.2/5
Posted on Dec 11, 2023
Room is stuffy and without aircon in December. No windows too. Do not recommend.
Anonymous User
Single Room Smoking
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The room was very clean and the service staff were very nice. The air conditioner was a bit old and not cold enough, but the toilet facilities were very good. The location was also very good and close to the subway station
Original TextTranslated by Google
Tu
Twin Room Smoking
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on Mar 27, 2024
It was my first time to come to Japan, so I didn’t understand the Japanese environment. I was dumbfounded by the small space in the room. But later I learned about Japan’s living environment and accepted it. However, the price was shocking (very), more than NT$10,000 per night for two people. Room + one bed, the space is so small that the luggage cannot be opened. . . I probably won’t order again. It’s acceptable, but the price is unacceptable. If the price matches the space and service, I would expect it to be around NT$3,000. No criticism, just my personal opinion.
Original TextTranslated by Google
XinburuJo
Double Room Non smoking
Stayed in Sep 2024
Solo travelers
66 review
5.0/5
Outstanding
Posted on Sep 14, 2024
It is very convenient to walk along the overpass from Omiya Station to the second floor of the hotel. There are many restaurants, convenience stores and drug stores around. There are also restaurants in the hotel at reasonable prices. You can also walk along the overpass to Sogo Department Store and Big Camera. The only drawback is that there is no laundry room around and the coin laundry is quite far away.
Original TextTranslated by Google
ろろ
Single Room Non smoking
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 2, 2024
I stayed here for two nights to attend a live show. The rooms and other areas were clean and well-maintained! However, I noticed that the wallpaper on the wall was peeling off, and at first I thought the wall was out of place! (lol) It was a fun two days, thank you very much I'd like to stay here again!
Original TextTranslated by Google
Guest User
Single Room Non smoking
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Very nice hotel, very close to Omiya station. Although the room is not big, it is well-equipped with all kinds of facilities. The breakfast is also very good, with many choices.
Original TextTranslated by Google
Guest User
Double Room Non smoking
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Although it was before check-in, I was able to leave my luggage and when I returned, it had been brought to my room, which was very helpful! The location was great as it was close to the station, and it was clean and the staff were very helpful! I'd like to use it again if I have plans to go to Saitama!
Original TextTranslated by Google
Guest User
Single Room Smoking
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Aug 18, 2024
It was very clean and comfortable, with a convenience store on-site. The bed was larger than I expected and was very comfortable.
Original TextTranslated by Google
大村慎也
Double Room Smoking
Stayed in Jul 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 19, 2024
It was great to be in front of Omiya Station, the room was spacious and clean! The chair check-out was at 12 o'clock, so I was able to relax in the morning. I'd like to stay here again when I come to Omiya.
Original TextTranslated by Google
Guest User
Twin Room Non smoking
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very close to Omiya subway station, shopping and dining are very convenient. There is a bus to Haneda Airport opposite the hotel, but there is no bus to Narita Airport. You can only take the train and then the subway, which is a bit troublesome
Original TextTranslated by Google
Semi Double Room
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jun 16, 2024
There was an ice maker but no microwave... You might want to stop buying frozen foods from convenience stores.
Original TextTranslated by Google
YASUO
Corner Double Room-Non-Smoking
Stayed in May 2024
Business travelers
2 review
3.5/5
Posted on May 23, 2024
It is located very close to Omiya Station via a multi-level walkway. As it was a corner room, I was hoping for a slightly larger room, but I was a little disappointed. The price is cheaper than in Tokyo, so even if you are on a business trip to Tokyo, I think it would be better overall to stay in Omiya. The breakfast buffet was average (tolerable) in terms of variety and quality. This time I stayed with a foreign VIP, and they didn't seem to have any complaints.
Original TextTranslated by Google
77
Corner Double Room-Non-Smoking
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 4, 2024
I stayed in a corner double room (non-smoking) with my 2-year-old child. The room and bathroom were spacious and comfortable.
Original TextTranslated by Google
Changji
Twin Room Non smoking
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 28, 2024
The breakfast buffet was a disappointment when the tray was taken away midway through the meal. I wish there was more variety. What a shame.
Original TextTranslated by Google