Guest User
July 15, 2023
Currently staying at Castello di Bibbione for 7 nights, this property is just as delightful as it appears in brochure photos. Members of the family who own the castle greeted us warmly at reception and were very helpful in explaining all of the amenities available. In addition, we could also park our car closer to the apartment making unpacking easier. Comprising of 15 apartments, we chose Deluxe accommodation with one double room (La Torretta) for a family of four. Spread over two floors, it very much reflects the traditional feel of Tuscany is neat, clean and fully equipped for a longer stay. As an older properly it does (not yet) have air-conditioning but, the family have plans to introduce this and, even in a 40+ degree heat, the thick walls of the apartment and supplied fans (on both levels) meant that we kept cool. After check-in, an unforseen issue was that the fridge freezer was not working properly. This was important for us as we also planned to buy and cook food during our holiday. Immediately we were offered a couple of solutions and agreed upon a change of apartment as, although a replacement fridge would be bought immediately, it could not be delivered and installed for a couple of days (as we arrived on Saturday). And, as well as changing apartments, a complimentary breakfast for one day was also given. This is the difference between a large luxury chain hotel (where you are just one of many guests) vs a family run business where they care about your experience and happiness on holiday. On the day we arrived they also have a wedding reception. We saw how the venue was set up beautifully and were very impressed with the Bibbione's romantic setting. We will return for sure!