Hotels near Academy of Art University in San Francisco

I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

Beautiful hotel in good location for us. Had appetizers and wine in the bar area. Servers were wonderful, friendly and checked back often. Sara at the front desk conducted the nicest check-in experience we can recall. Our king room on the 12th floor was a bit small. Surprised that in California the in-room coffee involved so much wasted cardboard and paper just to get a bit of sugar. Small complaint, though.

Very good hotel. Consistent Marriott standards. The supplementary gifts on the executive floor of the hotel add convenience and pleasure to the journey. In particular, the timely and friendly service of Ctrip's customer service is even more commendable.

The hotel is overall good, moderate in size, convenient and clean, and the customer service is courteous. However, there are many free gifts in the passport after check-in. The customer service did not introduce any reminders. If I had not read the hotel's passport, I would have missed redeeming the cable car tickets and A water bottle was given. But overall I'm still very satisfied

A hotel with a long history, the public area perfectly preserves the grandeur of the past, but the rooms... are more like the bedrooms of palace servants? The room was clean and tidy, but not ”palace”.

We’ve stayed several St.Regis and this was one of the best. Amazing service and fantastic views of the city in the heart of downtown. The service really stands out. The bed was comfortable, the bathtub was fabulous to soaking. The staff was very professional and welcoming. We will be back someday.

Best sleep ever courtesy of motorized black out shades and a super comfy bed. Great views from the floor-to-ceiling windows when not sleeping (go for the corner rooms). Modern and functional layout, lots of closet space, separate toilet area, vanity with light up mirror, high end eco friendly toiletries, Nespresso, mini fridge, cushioned bench with table that was great for a desk or dining for 2 using the comfortable vanity chair. Boutique feel but with all the amenities of a larger hotel and excellent service. Shelby's rooftop was amazing. The vibe and views are incredible, sit inside or out. I was blown away by the Roasted Monkfish, we're talking Michelin quality, creative, harmonious, delicious. The sauce was incredible, preserved lemon chimichurri with a surprising variety of roasted mushrooms and tiny kernals of sweet corn. The monkfish was so tender an meaty and cut in a way that every bite was perfectly designed to be savored. And when the fish was gone, I used some potatoes to get every last bit of the sauce. I would go again just for that! A week later and I'm still thinking about it. Thank you Chef Michelle Matthews for an fabulous meal!

I stayed here during a conference where the price was raised to $240/night. If the price had been quite a bit lower as it might normally be, I probably wouldn't complain much. The location is hard to beat in terms of proximity to Union Square and the Moscone Center, and the front desk staff was friendly. Other reviews have noted that the rooms are dated--and I found that to be true as well. But, my room was clean. The wifi worked, and the rooms were insulated from noise from adjoining rooms. However, there was hardly any noise isolation from the outside. I was on the 6th floor facing Geary Street, and I could hear just about everything going on well into the evening. The heat in my room was also not working until my last night there--and that combined with very thin covers left me pretty cold (though the bed itself was comfortable). When the heat did work, it made a strange noise reminiscent of a dying cat, so I ended up turning it off anyway. One tip for taller or larger travelers: I am 5' 2'', and the shower head was only 2 inches above my head. So if you're much taller than me, you'll be bending down to rinse your hair. You'll also find the bathroom overall to be quite small.

Great stay at the FS as always. I must say that I was a little worried with all the recent press about SF and Market St in particular. I had not been to the city in years but I can report that the demise of SF has been greatly exaggerated. The FS as usual is a respite from the outside world. The beds are super comfy, the service is great, wonderful bar. The breakfast at MKT is pretty good, some items (corned beef hash) miss, but others (Migas) hit. Great value.

We chose this hotel because of the location for getting to the trolley, a Hop-on Hop-off tour stop, the local bus system, and the nearby BART system. For this it did not disappoint. The price is reasonable, and the hotel was very clean, and the staff was very friendly. From this, I digress. The noise level during the nights, was that a very loud level. All from external. Sirens, music, loud cars and trucks going by, garbage trucks in the middle of the night, quite a bit of yelling, and the like. Normal ear plugs did not help. If you stay here, you will need some heavy duty ear plugs. We get up earlier and the hotel lobby coffee was not ready ever before 7:00 a.m. there is coffee in the room, however if you need real creamer, you'll be out of luck until 7:00 approximately. Not a terrible review, just want people to be aware.