The Jay, Autograph Collection
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Francisco

The Jay, Autograph Collection

Opened in 2023
433 Clay Street, San Francisco, California 94111, United States
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Experience San Francisco like never before at The Jay, Autograph Collection. Located in the heart of the city on Battery Street, our luxury hotel in San Francisco is surrounded by the city's iconic walkable neighborhoods. Take a stroll along The Embarcadero, Union Square and North Beach, Fisherman’s Wharf, Chinatown, the Ferry Building, the Golden Gate Bridge, and of course the Financial District. Then settle into one of our 360 luxurious rooms and take a glimpse through our floor-to-ceiling windows and marvel at the remarkable skyline and unparalleled views of the San Francisco Bay.Show More
We Price Match
hotel overview picture
4.7/5Amazing
·Cleanliness: 4.7
All 40 Reviews
Amenities
Fitness RoomRestaurant
All Amenities
Surroundings
Metro: Embarcadero
(420m)
Metro: Montgomery Street
(790m)
Airport: San Francisco International Airport
(22.8 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Exec Dbl Queen Bay View, Executive Guest Room, 2 Queen
3

Exec Dbl Queen Bay View, Executive Guest Room, 2 Queen

2 Queen bed
Room Details
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Luxury One Bedroom Suite, 1 Bedroom 2 Room Suite
3

Luxury One Bedroom Suite, 1 Bedroom 2 Room Suite

Room Details
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Premier King Room with Skyline View
6

Premier King Room with Skyline View

1 King bed
Room Details
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Jay Signature Residence King Suite With Sofa bed
1

Jay Signature Residence King Suite With Sofa bed

1 King bed and 1 Sofa bed
Has window
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Executive King Bay View, Executive Guest Room, 1 King
6

Executive King Bay View, Executive Guest Room, 1 King

1 King bed
Room Details
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Jay Studio Corner King Suite With Sofa bed
1

Jay Studio Corner King Suite With Sofa bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
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the Jay Signature King, Guest Room, 1 King, City View
6

the Jay Signature King, Guest Room, 1 King, City View

1 King bed
Room Details
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The Jay Signature Queens, Guest Room, 2 Queen, City View
2

The Jay Signature Queens, Guest Room, 2 Queen, City View

2 Queen bed
Room Details
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Guest Reviews

4.7/5
Amazing
40 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in San Francisco
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 27, 2024
Here for one night after a cycling trip in Napa Valley. We stayed at the Ritz prior to our Napa trip and wish we had gone back there. The service here is lacklustre to say the least! This place has little personality and even less personal service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 22, 2024
The hotel exceeded my expectations with its beautifully designed interiors. The room was spacious, stylishly decorated, and had a modern yet cozy feel. The overall design of the hotel was elegant and well thought out. The staff were attentive and always ready to help, making the stay even more enjoyable. Highly recommend!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 21, 2024
Stayed here through an AmEx fine hotel booking. Room was nicely decorated, clean, and comfortable. Staff members were great. Enjoyed drinks on the terrace by the fire pits at the restaurant. Location felt safe. Only negative was the valet parking organization needs massive improvement. We called 20 minutes in advance (as they had recommended) but we still waited an additional 20 minutes on top of that to get our car. We texted the next day when we needed our car but apparently the text system didn’t work so we waited another 15-20 minutes waiting for the car again. We got a notification after we finally got our car that the text system wasn’t working.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2024
The Jay is a newer Marriott Autograph Collection, full service hotel located on the edge of the Financial District in downtown San Francisco. My wife and I stayed for 4 nights over Labor Day weekend. We loved it. - very friendly staff - decor is a cool mix of California modern and Japanese aesthetic - gym is large with 3 new Peloton bikes in working condition - Bay view room gave us a super view of Telegraph Hill down to the Ferry Building - if you have the city view rooms instead you will see downtown and the Salesforce Tower - slept with the window open and enjoyed fog horn sounds and cool air - had cocktails at the outdoor portion of the Third Floor restaurant but did not dine in, very relaxing outdoor space - 5-10 minute walk to the Ferry Building or to the California cable car line terminus 10-15 minute walk to Chinatown or City Lights bookstore - short walk to the F Trolley line if you want to take that to Fisherman's Wharf or in the other direction to Union Square, many city busses stop nearby as well - felt totally safe at night - a few homeless people in this area but nothing you would not see in any city, most of the homeless are in the Tenderloin/Union Square area - a mix of business people in after the weekend and quite a few Millenial couples with young children during the weekend, costs go up M-F as usual with any city center hotel, valet is pricey but we did not have a car and it is SFran - they do have event rooms on the 2nd floor and these seemed busy with young/hip DJ parties Overall, would recommend if you like to splurge on a cool vibe, lovely decor hotel, and even if you don't want to spend time in the Financial District, you can easily walk from here or use transit to get around the entire city.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2024
My room had paper thin walls. I could hear everything the person in the next room was saying as if they were in my room. Unacceptable for $550 a night room. In addition, I was put in a room tier lower than what I had reserved, but was still charged for the room tier I reserved. Lastly, I am a Bonvoy platinum member and the hotel does not follow Bonvoy policies that are clearly stated on the ap or on line even when shown them. Lastly, I travel very frequently and usually have good experiences at Bonvoy affiliated hotels. In this case, the assistant service manager came across as being border line hostile/rude and completely unapologetic about not following Bonvoy policies.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2024
Friendly and warm staff from the parking attendants, bell hop, front desk, house keeping, and restaurant. We did not dine at the restaurant however the hostess was so kind in assisting us with our questions. The outdoor terrace area was private but very well kept - great for drinks during the evening regardless of group size. My husband and I ordered room service and the food did not disappoint. Hot, great portion, and lots of flavor. We can be particular when it comes to room service and the quality of food but the breakfast we ordered was flavorful. King bed was super comfy and the view was amazing! Looking forward to our next stay here.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 21, 2024
The Jay is a fabulous hotel. The rooms are tastefully decorated. Plenty of outlets to charge electronics. There is a water bottle refill station on each floor. The gym is awesome. They will even clean your workout clothes complimentary using the form in the gym. The food at the restaurant is also very good. Staff was very nice. I will stay here next time I am in San Fran
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2024
The hotel is beautiful the service is letting it down in a major way. Valet is a complete mess. Valet loss their ticket and wanted me to complete a lost ticket slip for THEIR lost ticket, not mine. Until they can get the service together, stick with the St. Regis, Four Seasons or the Ritz. Also the pillowcases were dirty.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2024
The decor in this completely renovated hotel is absolutely beautiful. It delivers on web photos. Staff was friendly and attentive. The location was great, felt completely safe and was what gives San Francisco the vibe that is only San Francisco!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
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Property Description

  • Opened: 2023
  • Number of Rooms: 360
Experience San Francisco like never before at The Jay, Autograph Collection. Located in the heart of the city on Battery Street, our luxury hotel in San Francisco is surrounded by the city's iconic walkable neighborhoods. Take a stroll along The Embarcadero, Union Square and North Beach, Fisherman’s Wharf, Chinatown, the Ferry Building, the Golden Gate Bridge, and of course the Financial District. Then settle into one of our 360 luxurious rooms and take a glimpse through our floor-to-ceiling windows and marvel at the remarkable skyline and unparalleled views of the San Francisco Bay.

Services & Amenities

Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportSan Francisco International Airport
Distance to Airport23.1KM
Nearest Train StationAmtrak Railroad Passenger Station
Distance to Train Station0.96KM
Nearest Metro StationEmbarcadero
Distance to Metro Station0.42KM
Average Price FromCAD797
Hotel Star Rating3