Popular San Francisco 4-star Hotels

neighbourhood is a bit shady if you turn towards Market Street so after 5pm needs to be mindful. Overall good location with nearby amenities, hope the situation could improve as this is a really great location

The staff are friendly and mostly can speak cantonese. The location was alright, difficult to find on the first day. Parking in SF is generally expensive. Room was dusty and the sofa give me rashes. However, the walk from Powell Station has a street of homeless people which I feel unsafe for ladies and young kids.

Excellent hotel and staff. Melinda and Bianca on reception were incredibly helpful. The hotel was an oasis of calm in the bustling downtown of San Francisco. Breakfast and diner were good at the hotel, but there are so many good places within a blocks walk. Pinecrest diner and Lapisara eatery were excellent.

Friendly staff, good value for money hotel in okay location but generally San Francisco is not great or overly safe feeling. Nearby parking is very expensive approx $44 per night, once you leave the parking you have to give you ticket and pay again.

The hotel is excellent and situated in a fantastic location. It offers great amenities and services, making it an ideal choice for both short and long stays. Highly recommended!

I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

Was here for holiday, chose this location as heard it is one of the safer areas. It was too bad, just that opposite the park there are quite of bit of homeless people sleeping. Location was alright, was accessible to Fisherman wharf, Golden Gate (took Lyft all the way). Around $10 to $25 per trip. Service was quite good, the staff was friendly and helpful. Even the cleaning staff was cheerful and greeted everyone. However for the room, it was not the best, not what i would expect of Hilton having frequent the brand in other countries. Unlucky as got one of the un-renovated rooms. Room was outdated. The shower is a one way, so you can't control the flow of the water. There isn't even a sink stopper to fill the tub. Overall because of the room, wasn't the best for me.

Close to Fisherman's Wharf and restaurants. The $30 daily ”hotel fee” seemed a bit much for a ”free” bottle of water and internet access. They could have at least included free coffee in the lobby. We did take advantage of the nice bikes, so we got our money's worth. Room smelled fresh every day and didn't have that musty smell you sometimes have after a few days. Staff was very friendly and welcoming. Usually don't stay at Hyatt, but would definitely return to this one.

It's a hotel with some proud history. They've arranged a corridor to introduce their past and the hotel is elegantly decorated. There's some sort of package that I've paid for at trip.com. that I didn't really know about and they've given me 20 dollar allowance to use for the hotel food because of this. The room is clean, and basically you could use the lift by yourself because it requires you to enter your floor number before you get in the specific lift. The hotel is right in front of the union square so you're accesible to many stuff. I've talked to some guests at the breakfast place and some of them have come here many times. I think I would come again some time, if SF city has less homeless and become cleaner, like it used to be.

Me and my husband traveled here July 2022. It is in the heart of SF right in front of the cable car turn around, which was so fun! Everything is nearby. Hotel was fun and modern. Staff helpful and friendly. We checked in 2 hours early for no charge. We booked through Priceline and got a great deal for downtown SF. We paid in full but when we checked in we were told we had to pay an additional 35$ per night for the ”urban fee.” We asked what that was and was told it was like a ”resort fee”. This is not a resort, no pool, no hot tub, no restaurant, no bar. We felt deceived which left a bad ”taste in our mouth.” We felt tricked into paying more than we thought. We like the hotel and honestly would have stayed here if the price was 35$ more a night. Why the deception?? BE honest with your nightly rate. We're not stupid!! The room is small but very nice and very clean. The only other complaint is SF is cold! After walking outside all day you would like to have cozy room. The room temp is set at 66 degrees F. It looks like you can change it... but you can't. It stays at 66 and no higher. Luckily there are cozy robes that they provide, which we needed. We also mostly went straight to bed everyday but it would have been an issue had we wanted to hang out in the room. Overall, we loved our stay here. I just hate dishonesty and deception of any kind. Can anyone just be honest anymore?