Plum Garden International Hotel

Plum Garden International Hotel Reviews

Plum Garden International Hotel

Building 350, Qianlongxin Village, Sanyuan District, Sanming, Fujian 365000, ChinaView hotel details
Plum Garden International Hotel
Plum Garden International HotelPlum Garden International HotelPlum Garden International Hotel
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Guest Reviews of Plum Garden International Hotel

9.3/10
Very Good
1760 reviews
Verified reviews
Location9.4
Amenities9.1
Service9.4
Cleanliness9.4
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All reviews(1760)
Positive reviews(1719)
Reviews with photos/video(234)
Friendly front desk staff(289)
Easy to get around(183)
Delicious breakfast(158)
Perfect for business trips(65)
Located downtown(46)
Good views(19)
Luxurious(10)
Nice bathtub(10)
Negative reviews(41)
ZhengxianshengV
Business Room (2 Beds)
Stayed in Apr 2026
Business traveler
62 reviews
10/10
Outstanding
Posted on May 29, 2026
The facilities are excellent, and the room is spacious. Housekeeping is prompt and thorough, keeping everything clean and tidy. The surrounding area is great, with convenient options for shopping and dining. The staff provides exceptional service. Highly recommend for business travelers.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!,梅園之戀。一生不變~
Guest User
Business Queen Room
Stayed in Dec 2025
Business traveler
73 reviews
10/10
Outstanding
Posted on Feb 8, 2026
The hotel is decent, feeling pretty good. It's considered an older hotel in Sanming, and downstairs there's a hot pot buffet and many snack shops, making it a good choice for travel or business trips. The room was generally clean.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!收到您的好評,我們全體員工備受鼓舞。非常榮幸乾淨的環境、完善的設施為您帶來優質體驗,您的復購意向是對我們最大的信任。我們已備好貼心服務,靜候您的再次到來!
EZEQUIEL G NETTO
Deluxe Room (2 Beds)
Stayed in Nov 2025
Business traveler
9 reviews
7.0/10
Posted on Dec 12, 2025
Location and installations are good. Every single hotel in China use to offer water and tea to their guests. I used a small pack of tea and drink water and they charged me CNY 40. It’s not about money but about this bad behavior with customer. Later, after I argued about it, they refund this money.
Response from Property: 尊敬的賓客,您好!非常抱歉因茶水收費問題給您帶來了不好的體驗,我們已對此項工作進行規範收費的專項培訓,杜絕此類問題再次發生。感謝您的監督,希望能再次為您服務,彌補此次遺憾。
Guest User
Deluxe Double Room
Stayed in Sep 2025
Family
1 reviews
8.0/10
Very good
Posted on Oct 22, 2025
Great location, great service, only thing is the place due for a renovation.
Response from Property: 尊敬的賓客,感謝您對酒店位置和服務的認可!我們已將翻新計劃提上日程,會盡快完成設施升級。期待您的再次入住~
Michael Rim
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
1 reviews
4.0/10
Posted on Jul 4, 2025
breakfast up to 9.30am only food not much coffee quality bad air conditioning bad very run down hotel cant classified as 5 star
Response from Property: 尊敬的客人,非常抱歉此次入住未能給您帶來滿意的體驗,對於您提出的早餐種類、空調問題及酒店設施陳舊等情況,我們深感愧疚。關於早餐,我們已立即反饋給餐飲部門,將盡快豐富菜品品類,確保能滿足不同客人的需求;空調問題我們已安排工程團隊全面排查檢修,爭取讓每位客人都能在舒適的温度下休息;對於酒店設施,我們也已制定了翻新計劃,後續會逐步改善硬件環境。您的反饋對我們來説至關重要,正是這些寶貴意見推動我們不斷進步。若您願意再給我們一次機會,我們定當努力讓您感受到明顯的改善。再次為給您帶來的不便致歉,期待您的再次光臨。
Guest User
Business Room (2 Beds)
Stayed in Jan 2025
Business traveler
3 reviews
8.0/10
Very good
Posted on Feb 19, 2025
Nice and spacious hotel and rooms. But smoking allowed almost everywhere :(
Response from Property: 尊敬的小梅家人您好!感謝您對我們的支持和厚愛,非常遺憾沒能得到您的五分好評,能為每位賓客提供優質滿意的服務是我們的不懈追求。
Anonymous User
Business Queen Room
Stayed in Sep 2025
Family
1 reviews
4.0/10
Posted on Oct 11, 2025
1. The front desk actually demanded a deposit for a prepaid Ctrip order. I hadn't heard this in over 20 years, and I thought I'd misheard. 2. There were no welcome fruits. After I reminded them, a waiter arrived and threw them in with a look of disgust. For a five-star hotel, the fruit plate looked like something you'd found near the end of the supermarket shelf. 3. The room had a refrigerator, but the outer door was locked—absolutely terrible. 4. The sanitary facilities and amenities were awful. In summary: The service was practically nonexistent, and the room amenities were mid-range for a chain budget hotel. How can this even be rated 5 stars? ⭐⭐⭐⭐⭐? ???
Original textTranslated by Google
Response from Property: 尊敬的客人:您好!非常感謝您對此次事件的持續關注與坦誠反饋,每一位客人的體驗感受都是我們精進服務的重要指引,我們誠摯希望通過充分溝通消除此次誤會。針對您提出的疑問,我們的客服團隊始終保持24小時在線響應。望您在店期間遇到任何需求或不適,可隨時聯繫我們,工作人員將第一時間介入處理,確保為您提供及時有效的解決方案,實現問題早發現、早解決。我們深知此次體驗未能達到您的預期,我們深感抱歉,再次感謝您的監督與寶貴建議,祝您萬事順意!
Guest User
Business Queen Room
Stayed in Apr 2025
Family
2 reviews
10/10
Outstanding
Posted on Jun 5, 2025
We went to Sanming during the holidays. When we arrived at the hotel, the lobby was very grand. I had heard that the Meiyuan in Sanming had a better environment before, and I really felt it when I came here this time, especially the hotel's service. Because we went out as a family and wanted to book a twin room, it was not available at the time, so we only booked a large bed. I would like to especially praise the boy Xiao Li at the front desk for his very good service. When he heard about our situation, he helped us change to a twin room very enthusiastically. When he learned that we came to Sanming for the first time from other places, he enthusiastically introduced us to the local food and attractions. I like him. It's very heartwarming to think about it now. When I checked out the next day, I happened to meet him again, and he gave us a small gift. The service was really very good👍No wonder it is a well-established five-star hotel. The service is so enthusiastic,
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for your evaluation and recognition of Xiaomei. Your praise is our driving force. It is Xiaomei's luck to have employees who serve with heart, and it is our blessing to have customers like you. Xiaomei will live up to your expectations and continue to innovate and strive to do better. I look forward to meeting you again and wish you a happy life!
Xieshouyoutianxia1234
Deluxe Double Room
Stayed in Mar 2025
Business traveler
81 reviews
10/10
Outstanding
Posted on Apr 24, 2025
The hotel is large in scale, and the front desk reception service is very warm and standardized! The breakfast is rich, and the tableware disinfection work is good! The service is warm and efficient! The room is large, the equipment and facilities are complete, and the WIFF effect is good! Check-out is very convenient! The surrounding commercial facilities are complete, highly recommended!
Original textTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! , Love of Plum Garden. Unchanged for a lifetime~
Chenyunshan
Business Room (2 Beds)
Stayed in Mar 2025
Family
8 reviews
10/10
Outstanding
Posted on Apr 7, 2025
The room is clean and tidy! No odor~ The bed sheets and quilts are very clean, especially clean, and I feel at ease when I sleep! Although the hotel is a bit old, the overall maintenance is good! The basement is convenient for travel~ I met a staff member in the basement, and he took the initiative to greet me. I was a little surprised and warm-hearted 😊 It feels great to stay in this hotel with children and parents!
Original textTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! , Love of Plum Garden. Unchanged for a lifetime~
Guest User
Business Queen Room
Stayed in Sep 2025
Other
2 reviews
10/10
Outstanding
Posted on Oct 13, 2025
Very good, happy stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,您的每一絲需求都是我們為之努力的方向,期待你的下次出行,我們能為您創造更加完美的服務,梅園之戀,一生不變
HuageBGH
Business Room (2 Beds)
Stayed in Feb 2024
Family
67 reviews
5.0/10
Posted on Mar 2, 2024
This hotel is not cost-effective. Once you enter the room, it feels like you have walked into a supermarket. There are price lists everywhere, and the toilet paper is almost hung with a price list. The hotel facilities are too old and the prices are high. You need to be cautious when staying. To be honest, the breakfast is OK, especially the disposable slippers. I feel like I can't even walk when I put them on. I have to wait a long time to check out without spending anything.
Original textTranslated by Google
Response from Property: Thank you for your detailed review. We are sorry that this stay did not meet your expectations. We will share every valuable opinion and suggestion you mentioned with the hotel management, find out the shortcomings from the details, keep the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe that you will have a brand new experience next time you stay. We sincerely invite you to stay again.
Guest User
Deluxe Double Room
Stayed in Jan 2024
Family
11 reviews
10/10
Outstanding
Posted on Feb 18, 2024
The front desk service attitude is very good, the room is spacious and bright, the view outside the high-rise window is good, and the children like to lie down to watch the cars. The hotel's buffet breakfast is rich in variety and tastes good. The location is convenient, and it is recommended to stay.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Good fate has brought us to meet you, and from here on you have chosen us. There are too many choices in life, and every choice you make is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Guest User
Executive 2-bed Room
Stayed in Apr 2024
Family
5 reviews
10/10
Outstanding
Posted on May 4, 2024
Good environment, good view on the executive floor
Original textTranslated by Google
Response from Property: Dear guest: Hello! Good fate has brought us to meet you, and from here on you have chosen us. There are too many choices in life, and every choice you make is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Ruixiongmao
Deluxe Double Room
Stayed in Jan 2024
Traveling with friends
15 reviews
10/10
Outstanding
Posted on Feb 18, 2024
Needless to say, I will stay at Meiyuan next time. Everything is good! The food is good and the accommodation is comfortable. But I wonder if the pillow can be changed. It can't support my neck! There are so many delicious foods in Sanming. I only blame myself for not eating them all after staying for three days. I will come again next time!
Original textTranslated by Google
Response from Property: Dear guest: Xiaomei is very happy to see that you are satisfied with your stay. It is my honor to provide you with a comfortable and pleasant living experience. Our hotel has always been adhering to the principle of "enthusiasm, thoughtfulness and efficiency" to serve every guest attentively, making you feel at home. Welcome to come home often~