Hotels Near Garden Center at The Home Depot in Santa Ana

OK, very clean

We stayed a night for president’s day weekend. We checked in around 8 PM and were greeted by excellent service from their front desk specialist, Alexander. Alexander was quick to get us checked in and truly helped us feel welcome. I can say it was one of the best check in experiences I have had. He was able to provide all pertinent info we needed and promptly direct us to our room. We found our room very clean and ready for a relaxing evening after a day on our feet. Thanks Alexander and the team at Crowne Plaza Costa Mesa Orange County!

The hotel is very good, spacious and comfortable, and free Western-style simple buffet, which is richer than most dishes of the same grade I have been to. There seems to be no convenient public transportation nearby, suitable for self-driving. Free WIFI and parking lot.

Very good 👍 It is relatively cost-effective in Los Angeles. And it's close to the shopping mall. It's very convenient for eating and shopping. The mall has a festive atmosphere Service: The service is also great. The lobby is very warm and the service is very considerate. Check-in is smooth.

My wife has been an IHG member for 14 years and they usually are pretty good places to stay. We booked this place for a week thinking it was in Irvine. The name is “Candlewood Suites IRVINE WEST” but actually is in Santa Ana. (I would never have booked if I knew it was in Santa Ana.) We arrived there and were put in a disgusting old room that smelt terribly of smoke even though it was a no smoking room. It smelt like someone had smoked an entire pack of cigarettes and then locked all the doors up for a week. We didn’t bother complaining as I was so exhausted and didn’t have the energy to pack up our stuff and move again, we just slept with the window open so that we didn’t feel sick. The sink was grotty and also smelt bad. The insinkerator clearly had some stuff stuck down there that had been rotting so when you turned it on it smelled awful. My wife's friend came to visit me and was worried about me leaving her guitar or any of her valuables there if I was going out because it just felt unsafe and sketchy. Lo and behold our car got broken into in the parking lot on Christmas Eve - smashed window and stolen purse full of gift cards worth over $500. The hotel were very unhelpful. They said there were no cameras/cctv (really, in Santa Ana??) They said they would try and help with the cost of fixing the car and they were going to put a claim in for us. They gave me the run around having to speak to a bunch of different people, call multiple times, email back and forth, only to find out 2 months later that they denied our request and there’s nothing they can do. This place has a nursing home vibe. I felt unsafe from the beginning before the car was even broken into. Very disappointing for IHG. I’m surprised they own this property. Really unhappy that they mislead you into thinking you’re staying in Irvine, then have no CCTV in the parking lot, and then say they aren’t liable. Seriously do not stay here. I’m shocked that they not only put us in a dingy, smelly room but then did nothing to help us, even as IHG members.

A good experience. Family of 3 with 2 queen beds is fine. The bed was comfortable and the location and service were OK. Bring your own slippers and toothbrushes like online reviews. Stopped at $ 35 a night, and arrived at the supermarket parking lot not far. If you don't need to clean the room, you can get 5 knives per night.

We had the opportunity to stay at this location for the last part of July. We had a number of swimmers that were attending two separate swim meets and the hotel was beyond accommodating. Rooms were clean, swimmers were fed each morning (and that is a huge feat), and the staff bent over backwards to ensure the conference room was cleaned before each team meeting.

Excellent customer service! Check in was super easy and when I asked where the nearest drug store was because I forgot my toothbrush the really nice lady (shame on me for forgetting her name) went to the back and brought me a new toothbrush and toothpaste without me asking for her help. Sometimes the littlest things can make the biggest difference! And the valet fellas were really nice and helpful. The room was clean and fresh. I actually ended up staying here because of a bad experience I had at one the convention hotels down the street. I left that hotel and found the Hyatt Regency Orange online and I checked in around 9pm. Boy was that a blessing in disguise! I saved around $500!! And the Hyatt was just as nice as the other hotel if not NICER! Thanks Hyatt!