Holiday Inn Express & Suites Santa Ana - Orange County, an IHG Hotel Reviews

Stayed here with my family for Disney Land, which is about 15 mins away. When we got to our room, I noticed there was hairs stuck on the side by the shower. Our room also didn’t have a balcony.. even tho when i booked it, said it would have one. I noticed the sheets on the bed weren’t all that clean as well. Breakfast was pretty good, it was buffet style and had alot of options. I honestly wouldn’t stay here again though, if you ask me. I expected for it to be more clean for it being Holiday Inn.

Clean rooms, good breakfast, location is not good, stuff is helpful

Good and clean hotel. Good amenities. The room size was decent. Recommended

The hotel is very close to the expressway and surrounded by different restaurant that is 10-15 mins walk from the hotel. There are different kinds of food to choose from every breakfast. The staffs are very accommodating and respond quickly to our request. I definitely recommend this hotel to my friends. 😄😄😄👏👏👏

Convenient to drive as it's next to all the freeways. Not much in the area around if you are walking. Hotel felt safe, clean and modern. Breakfast in the morning is simple but filling. Rooms and showers felt large, I very much enjoyed my stay here

The room was not clean. Also, the bathroom looked dirty. I need my money back

It was fine for a quick busienss trip but the bathrooms, although clean, felt like a prison jail shower room. The sliding door was locked and the reason given was for “my” safety, which is absurd.

Excellent hotel, friendly staff, clean rooms

Will be returning only issue was rude lady at the front she goes by Nelly.

It is a relatively simple hotel. The advantage is that it provides free breakfast and there are quite a lot of breakfast choices. The environment of the rooms in the hotel is a bit older, but it is acceptable.

The room facilities and bed size are OK, but the water flow in the bathroom is very small. The key is that the room is often not cleaned and not tidied at all, which happened three times in one week. The hygiene of the corridor, parking lot and smoking area is too poor.

I went there and saw from the Uber driver and Google Maps that it was a Mexican den. There were a lot of DFs around at night, and there was a row of motels opposite. The internal security of the hotel was good. But you didn't need to swipe your card to go upstairs. Although it seemed peaceful during the day, it was really best not to go out at night. The hotel breakfast was an American breakfast. The coffee was good, but there were no vegetables and it was all carbohydrates. The room had a hair dryer and Dove toiletries (large bottle) (it was recommended to bring your own). There was no bottled water, no kettle (you need to bring your own). There was white powder when the tap water was boiled. So go buy a big bucket of purified water! There was no cleaning on weekends, and you really shouldn't have too much hope for Mexicans to clean. They just made a bed and put the toilet. The washbasin in the bathroom was very high. I am 163 cm tall, and I need to tiptoe to wash my face.

The room is large and clean. There is a refrigerator, microwave, and coffee machine in the room. The hotel also has a pool laundry room and a large free parking lot. Although the breakfast is simple, it is also very good.

The price-performance ratio is very high, and the stay is very comfortable. It is very good for a short 3-day stay. The hotel has a wide variety of breakfasts, which is very clean, hygienic, comfortable, healthy and safe. It is the first choice for the next business trip.