Holiday Inn Santa Ana-Orange CO. Arpt Guest Reviews
4.1/5
Very Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(117)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(2)
Anonymous User
Standard Two Queen
Stayed in Aug 2023
Travel with friends
6 review
1.5/5
Posted on Aug 14, 2023
A Disappointing Stay
The service was shockingly lackluster. The staff seemed disinterested and unresponsive to guests' needs. It was as if my presence inconvenienced them rather than being welcomed. Requests for assistance were met with indifference, leaving me feeling like an afterthought.
Guest User
Standard King Room
Stayed in Jun 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Service was excellent!
Very happy with our stay, great location for us too!
Guest User
Standard Two Queen
Stayed in Jul 2023
Business travelers
3 review
3.5/5
Posted on Jul 26, 2023
Noise from the freeway
Guest User
Standard Two Queen
Stayed in Oct 2024
Business travelers
1 review
4.5/5
Great
Posted on Nov 2, 2024
The room is big, the bed is big, and the pillows are comfortable. However, the overall lighting in the room is dim, which is not suitable for working at night. The gym is too small, and some facilities are not easy to use. It is better to go to la fitness for fitness.
The hotel is in a good location, very close to the highway, and there are supermarkets and restaurants nearby. It takes more than 40 minutes to drive to lax.
The staff at the front desk are very enthusiastic.
The windows are well soundproofed, and the noise from the nearby airport cannot be heard. However, the room is very soundproof, and the movements upstairs, next door, and outside the door are very clear. The curtains are very good for blocking light.
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Guest User
2 Queen Beds Standard Top Floor
Stayed in Aug 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 20, 2024
I chose Holiday Inn Express all the way. The quality is guaranteed and the breakfast is free. However, I am the first one who asked me to sign the bill and pay the tip when I had the free breakfast. Of course, you can choose not to pay because there are only a few items in the breakfast and there is no service.
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Youkonghecha0219
Standard Two Queen
Stayed in Sep 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Oct 15, 2024
There is a laundry room with dryer and a swimming pool.
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Guest User
Standard Two Queen
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The facilities are complete, clean and the surrounding environment is also very good. The reception is fast and convenient. I stayed for another three days.
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jazzkevinshin
Standard Two Queen
Stayed in Oct 2024
Business travelers
7 review
4.5/5
Great
Posted on Oct 8, 2024
Average. Good location. Complete facilities. Although the hotel is old, it has been renovated. Very convenient. Parking is also convenient.
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Guest User
Standard King Room - Top Floor
Stayed in Dec 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The hotel is next to the highway, clean and has parking
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00162977
Standard Two Queen
Stayed in Dec 2023
Business travelers
10 review
4.2/5
Very Good
Posted on Mar 6, 2024
Very close to the highway and the airport, but very noisy, service is mediocre, breakfast is mediocre, not recommended!
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Guest User
Standard Two Queen
Stayed in Sep 2023
Family
93 review
4.0/5
Very Good
Posted on Nov 1, 2023
The Holiday Inn in the United States is not as good as the Holiday Inn in China. The sanitary conditions are not bad. I just don't understand why they didn't clean the room after staying for 2 days. Everything else is okay.
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138xxxxxxxx
Standard King Room
Stayed in May 2024
Business travelers
147 review
4.2/5
Very Good
Posted on Jul 3, 2024
All aspects are OK
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Guest User
Queen Room with Two Queen Beds
Stayed in Feb 2023
Business travelers
4 review
3.0/5
Posted on Feb 13, 2023
You need to talk to the waiter about the garbage and hygiene in the room before making arrangements, otherwise no garbage disposal will be arranged
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Guest User
Queen Room with Two Queen Beds
Stayed in Dec 2022
Family
4 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Not bad, clean and hygienic, no peculiar smell, and the equipment is not outdated.