Hotel Arenal
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santa Cruz
Hotel Arenal
calle beni #340, Charcas y, Santa Cruz, Bolivia
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With a stay at Hotel Arenal, you'll be centrally located in Santa Cruz, steps from Arenal Park and within a 5-minute walk of Ethno-folkloric Museum. This hotel is 0.4 mi (0.7 km) from Sacred Art Museum and 0.5 mi (0.9 km) from Plaza 24 de Septiembre.Show More
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Highlights
Airport drop-off available
Delicious breakfast
Lots to do
Free parkingAmenities
Outdoor swimming pool
Fitness Room
Private parkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Airport drop-off
Currency Exchange
All Amenities
Property Description
With a stay at Hotel Arenal, you'll be centrally located in Santa Cruz, steps from Arenal Park and within a 5-minute walk of Ethno-folkloric Museum. This hotel is 0.4 mi (0.7 km) from Sacred Art Museum and 0.5 mi (0.9 km) from Plaza 24 de Septiembre.
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3.5/5
Cleanliness3.5
Amenities3.5
Location3.5
Service3.5
All 9 Reviews
Surroundings
Airport: Viru Viru International Airport
(16.8 km)
Landmarks: Church of Saint Andrews
(<100m)
Landmarks: MBI12
(140m)
Landmarks: Parque El Arenal
(280m)
Landmarks: Kiosko Galería
(300m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Double Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
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14
Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
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10
Double Room
1 Queen bed or 2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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9
Suite Individual
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
3.5/5
9 reviews
Verified Reviews- Cleanliness3.5
- Amenities3.5
- Location3.5
- Service3.5
Average for similar properties in Santa Cruz
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.72). Trip Coins can be used to save instantly on room rates.
AI Summary
The location in Santa Cruz is highly praised for its convenience to attractions and the historic center. Guests appreciate the spacious, comfortable rooms and exceptional, friendly staff providing warm assistance.
Guest User
October 13, 2023
The pool area and the sauna are definitely top class the hotel location was in a bit of a tough neighborhood
Guest User
April 26, 2023
衞生狀況一般，早餐很一般，沒有午餐和晚飯，不推薦
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Leon
October 23, 2024
Don’t consume anything in the fridge or use what is provided for you in the room. They will charge you in dollars at an inflated price. Also check the math. They mark up everything.
Felipe
June 3, 2024
Bom Hotel
Boa localização, quartos grandes e equipe simpática. O Café da manhã é simples.
Existem supermercados próximos, feira de rua e todos os pontos turísticos do centro podem ser visitados andando a pé.
No geral atendeu minhas expectativas.
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Sergio
April 17, 2024
Vale a pena!
Foi uma passagem de 1 noite no hotel. Não há reclamações, mas só elogios a Jimmy porque ajudou a carregar a mala, deu dicas importantes de restaurantes e foi o que nos serviu o café da manhã no dia seguinte. Entende português também. Portanto, parabéns e obrigado, Jimmy.
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Verified traveler
February 7, 2024
Um bom Hotel, mas não corresponde a 4 estrelas.
O Hotel é muito bonito e confortável, mas possui algumas falhas que não condiz muito com a classificação de 4 estrelas:
Tivemos falta de água durante a estadia, a qual tive que ficar debaixo do chuveiro aguardando que um funcionário ligasse a bomba para que a água retornasse e eu pudesse me enxaguar.
O café da manhã estava sempre muito gostoso, mas não era reposto. Para tomar um bom café da manhã é necessário acordar cedo e saber que os outros hóspedes não poderiam desfrutar do que você comeu, pois eles não repõe nada, o que acaba por ser bem desagradável e incomodou bastante. Caso você se hospede e desça após as 8h, já não consegue tomar um bom café da manhã.
No anúncio, diz que o Hotel possui bar e restaurante, mas nenhum dos dois funciona, em dia algum.
No mais, os quartos são espaçosos e limpos e os funcionários extremamente simpáticos. Apesar dos defeitos é um nom hotel. Recomendo caso você não se importe com café da manhã.
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Cesar H
April 20, 2024
Publicidad engañosa
Las habitaciones tenían un olor desagradable nos produjo una alergia inmediata, las sábanas sucias, las paredes sucias. Para ser un 4 estrellas está muy mal mantenido. Entramos y inmediatamente abandonamos el hotel y nos fuimos para el novotel.
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Guest User
October 11, 2023
Hotel Arenal is very well situated , being within a 7 - 8 minute walk from Plaza 24 de Septiembre. I note some people complain that taxis cannot pull in out front off road but this is not so. The road is one - way & on approach the kerb is lowered by a metal gate at the start of the hotel premises , allowing a vehicle to pull off the road entirely. Look out for this on arrival. There are steps to reach the entrance but staff were out quickly to lift bags into reception which is light & airy with comfortable sofas. 2 very small lifts to access upper floors. My room was large with a comfortable , large double bed. Good bathroom with hot water at all times. Like many hotels in Bolivia , it is not very quiet if their is exterior noise which is always possible at weekends , particularly. Buffet breakfast next to reception area. Reasonable choice ( except for vegans ). An awful lot of sticky cakes on display - I wonder how long they were there - a strange breakfast choice. All the staff were helpful & pleasant.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Fitness Room
Private parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Airport drop-off
Additional charge
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport pick-up
Additional charge
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Languages Spoken
Spanish
Health & Wellness
Fitness Room
Public Bath
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Cleaning Services
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 87
With a stay at Hotel Arenal, you'll be centrally located in Santa Cruz, steps from Arenal Park and within a 5-minute walk of Ethno-folkloric Museum. This hotel is 0.4 mi (0.7 km) from Sacred Art Museum and 0.5 mi (0.9 km) from Plaza 24 de Septiembre.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.