Sanya Haitang Bay Mullinershelley Villa Reviews

I have stayed at this villa resort a few times without trouble, this time our villa was in a different phase. The cleanliness was fine inside, however the outside area wasn’t great, the pool was dirty with dead insects, leaves and other bits floating in it. We mentioned this to the management and they only replied after an hour, by which time we had cleaned it ourselves. The pool has a net over the top which hung so low I had to bend under it to enter the pool. The inside was fine, everything that was advertised. There was no ashtray either. The villa needs maintenance as signs of wear and tear are showing. The outside area looks like no one has tidied it for a long time. The staff at the main entrance were great, but the staff at the entrance to our phase were not interested in being helpful. The washing machine is outside and leaves had also fallen inside it. The villa is for 4 people but there were only 3 sets of chopsticks and 1 bowl. After raining at night, we found a puddle had come inside from the locked front door and also a dirty water puddle appeared through cracks in the bathroom of one of the bedrooms. There were suspicious towels placed to sit on all of the chairs and sofa in the living room, we don’t understand why (see photos)! I will look for another place to stay next time.

What an amazing place! The villa was excellent, private and has everything you need. The customer service was incredible! They took great care of us at all times, so friendly! Highly recommended, thank you for a great stay.

I booked a double room for friends of mine when we visited Haitang bay. The stay was great. Very neat and spacious.

Very good place I recommend it

it's well located near houhai and Atlantis, and the villas are spacious. But it needs urgent redecorating, it's falling apart.

Value for money with good location, good customer service and following up. Just some part of the room is a bit worn off but overall is accpetable.

设施: fully furnished 卫生：Nice 环境：great 服务：Good It’s located in a convenient area. 5mins walk to shops and public transportation station and 5 mins driving to town food street. Lots of tropical plants nearby, feeling like living in tranquility gardens. Good place for people who love to live in an environmental friendly place.

Very good application, very easy

Great villa environment. Not very close to Yalong bay where most of the actions take place, but close to Atlantis.

This Villa located in Haitang bay, pretty far away from everything. But it’s not that far away Atlantis water park and CDF mall

nice！

ok wellwellwell

ddddd

A very bad hotel, a hotel that the police station came to investigate. Several guys referred to as "housekeepers" showed the young people of the new era and their arrogant and rogue Sanya tourism services. 1. The facilities are outdated and the sanitary conditions are extremely poor. The swimming pool is a "dead beach"; 2. The special-shaped convex corner bed in the elderly room has been "bloody". After the elderly was tripped, the hotel housekeeper said: "The bed is a dead thing, and the person is a living thing, so you have to take responsibility for it yourself." I wonder if this is the remnant of the anti-gang and evil? 3. Openly! Openly! A *** who claimed to be a health manager did not ring the doorbell or get permission to open the door and walk in! Safety is very worrying! 4. I took my 59-year-old mother with me on this trip. She is currently undergoing surgery for a femur fracture due to being tripped and not seeking medical treatment in time. There is also a baby under one year old who was frightened. So far, the hotel, as the service provider, has not only failed to apologize sincerely, but has shirked responsibility and made specious arguments, fully demonstrating the tyranny of the "locals". 5. Safety management is not posted on the wall, management regulations are not clear, and warning signs are blank. Where is the tourism market supervision in the new era of socialism? The so-called high-quality economic development after the Third Plenary Session of the 18th CPC Central Committee is in the hands of these people. So! Don't come here if you bring your kids or mothers. Of course, if you bring your children, you can come here to fight against the evil and evil.