Brittany
October 20, 2023
Check in was fairly smooth but upon entering my room i noticed a few things that did not meet my expectations. I was sitting in the corner chair talking to family on the phone & noticed a red MegaBlok under the foot of the bed. Upon further inspection i noticed a half eaten cracker under there as well. I brought this to the attention of the lobby clerk & he proceeded to try to immediately give me a refund instead of asking how they could fix the problem. I also have a very high suspicion that the sheets were not changed; i have very long brown hair & there were short black hairs in between my sheets & under the pillowcase. I was in a non smoking room but somehow there was a cigarette burn on the top of the toilet seat lid. I was also not very impressed with the breakfast in the lobby area. I made a waffle from the batter & was able to take 3 bites before my stomach was turning. I tried the yogurt instead & it tasted soured. The orange juice tasted like an alcoholic drink, I'm pretty sure it was fermenting. When i asked to borrow tape from the office area in the lobby to wrap a present i was told they had none, while he was holding a roll of black electrical tape. I was honestly too scared to mention anything else after i told them about the Lego & cracker under the bed though, i was worried that instead of alleviating the problem it would be magnified if i had nowhere to stay in a place I've never been too, so i tried my best not to complain.