Borneo Divers Mabul Resort

Very beautiful place. It is extremely unpleasant to see a dirty beach. Disgusting attitude to nature. The garbage can be removed in 2 days, no one needs it. They stole money from the room. 200 ringgit. It is very strange to risk your reputation like that. From a backpack. For the money they ask, the service should be much higher. They feed deliciously, this is a big plus. Inadequate prices for diving and snorkeling. There is something to compare with. We were on Montanani Island, it is much better there plus the price is adequate. If you are a diver, there is nothing to do on Mabul. This is not my first time in Malaysia. There is a lot of negativity about this hotel.

The room is quite big. The environment of this resort hotel is OK and basically meets the requirements for accommodation. The main problem is that the sanitation and cleaning services cannot be compared with those in China.

The suitcase had a big hole in it, and they said it was the porter's fault, but they didn't solve it. "The service attitude of the front desk in the Philippines is too bad. There are geckos in the sleeping room, which is the standard of a 300 room in China. It is said that the resort is an illegal building of Filipinos, and all tourists are Chinese. The boat pick-up time is 12 o'clock, and the check-in time must be 3 pm. Wait and wait. Check-out must be before 10 am, and it will be sent to the airport at 1 pm. Wait and wait. Thumbs up for them👍

I am a family of three, and I brought two little girls from my relatives. I booked a standard room and a triple room. The triple room is actually the kind with an extra bed. The price is more than 4,500 per night, which is actually a bit expensive, but there was no way to communicate when booking, so I had to book it this way. From email communication to airport pick-up to the final airport drop-off, it was actually very smooth, which shows that the tourism service of this route is very mature. If Chinese people want to travel to the island of Semporna, they can rest assured. It takes less than an hour by boat from Semporna Pier. After arriving, we are taken to the restaurant for lunch. There are not many varieties of three meals a day, and they are relatively simple. The service staff are very friendly. Outside the wall of the standard room we stayed in is the house of local residents. As long as you stand on the plank road from the pier to the hotel for a while, there will be local people rowing boats to sell seafood and coconuts to sell. Many Chinese tourists will buy seafood to the restaurant for processing. It is very interesting to bargain, which is also an experience. There are also local children playing on the beach, but some will ask tourists for money, and some are very simple. I bravely entered the village and walked around. It was really dirty and smelly, haha! There are also very famous water houses on the island, but they are not together with this resort. You have to walk a little bit, and there is a fee to enter. Let's talk about the sea next to the resort. It is really beautiful. Although the beach is very dirty and there are all kinds of garbage, the sea is really beautiful. You can see the clear bottom by the beach. There are starfish, corals, various small fish, and a veritable jelly sea. We did not sign up for a sea tour to other places. We asked and it was about 65 Malaysian ringgits per person. We stayed for 2 days. We snorkeled at the pier of the resort. The staff was very good. We said we wanted to see turtles, so we dragged a lifebuoy to take us to the place where we could see sea ghosts (actually the water house). To be honest, the quality of tourism practitioners is much better than that of our country. If you don't have high requirements, or are a beginner snorkeler, snorkeling at the pier is actually enough. It doesn't matter if you can't swim. Life jackets, lifebuoys, and responsible staff will satisfy your yearning for colorful underwater time.

The overall experience is very bad. Such an expensive room is particularly bad. Later, we added more than 2,000 to change to another room type. Not to mention the staff, their business ability is super poor. We made an appointment for diving, but we didn’t make an appointment the next day. We went to Sipadan on the day of departure. They insisted that we check out at 10 o'clock, which can be refunded. They said they would give us hot water for showers, but they said in a tough attitude that there was no way, so we had to find a way ourselves and take a cold shower. When we went out to sea for snorkeling, we met a coach who made us swim for a long time in the sea. We were exhausted, but he didn’t look back to see how you were. You questioned him, and he was very fierce. Why didn’t you keep up with him? The surrounding sea water is so dirty, the beach is also dirty, and the food is even more ordinary! Look at the picture, the room of more than 4,000 is next to the chicken coop, just like a slum, garbage