Aruna Senggigi Resort & Convention

Aruna Senggigi Resort & Convention Reviews

Aruna Senggigi Resort & Convention

Jl. Raya Senggigi, Senggigi, Kec. Batu Layar, Kabupaten Lombok Barat, Nusa Tenggara Bar, Senggigi, Lombok, West Nusa Tenggara, 83355, IndonesiaView Hotel Details
Aruna Senggigi Resort & Convention
Aruna Senggigi Resort & ConventionAruna Senggigi Resort & ConventionAruna Senggigi Resort & Convention
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Aruna Senggigi Resort & Convention Guest Reviews

4.4/5
Very Good
57 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(57)
Positive reviews(56)
Reviews with photos/video(10)
Negative reviews(1)
Shaik Aliff
Deluxe King Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 20, 2024
A wonderful place to stay near senggigi for our honeymoon. A good place for a quiet sleep and a checkpoint to reach the beach and foods. At first we stayed in a king deluxe room, but there was a centipede in the shower, after staff sprayed pesticide in the sewage roaches came crawling in the bathroom. Thanks to the wonderful staff service we're able to upgrade our room to a suite. You guys deserve all the stars for helping us. Thanks for top notch service and wonderful room.
Response from Property: Dear Shaik Aliff,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Aruna Senggigi Resort & Convention
MarcusDavid
Deluxe Twin Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Life Saver. I got sick at a hotel nearby from the food they were providing so I changed to the Aruna. Not only does it have many restaurants nearby but the breakfast was one of the best buffet styles I’ve had in Indonesia. Instantly got better within a day and saved that part of my trip.
Response from Property: Dear Marcus David,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Aruna Senggigi.It’s wonderful to know our team did a great job to make your stay memorable. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with Aruna Senggigi.We wish you a pleasant day ahead and we will be looking forward to welcoming you home again at Aruna Senggigi Resort & ConventionKind regards,Management of Aruna Senggigi Resort & Convention
Suhaila
Deluxe King Room
Stayed in Dec 2023
Family
6 review
4.0/5
Very Good
Posted on Dec 28, 2023
We had a great stay here!
czmm
Deluxe Twin Room
Stayed in Aug 2024
Family
27 review
5.0/5
Outstanding
Posted on Aug 18, 2024
There is only a road between the hotel and the beach, so it is very convenient to go to the beach. The hotel staff are very friendly and always provide smiling service. In addition, the public space of the hotel is very well designed. There are many public spaces on each floor, where you can sit there quietly to read a book and look at the sea.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Aruna Senggigi.It’s wonderful to know our team did a great job to make your stay memorable. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with Aruna Senggigi.We wish you a pleasant day ahead and we will be looking forward to welcoming you home again at Aruna Senggigi Resort & ConventionKind regards,Management of Aruna Senggigi Resort & Convention
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very good breakfast, very varied. Spacious room. Pleasant swimming pool
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Aruna Senggigi.Appreciate your time to write this review.We wish you a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Aruna Senggigi Resort & Convention.
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 23, 2024
Not bad, the price is reasonable. There was a traffic jam when we went to the door because of road construction. The food was not good. There was nothing to eat nearby. We ordered KFC. The hotel made its own seaside dinner. One of the family members vomited twice in the middle of the night. The KFC was okay. Remember to ask for a quieter room, otherwise it will be very noisy. It is recommended to charter a private boat to go out to sea and play island hopping, which is more convenient.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok and thank you for taking the time to review our property, your comments are very much valued. We are most concerned that you have left with such a negative feeling about our property and we sincerely regret that we have failed to meet your expectation. Your continued patronage is important to us and we sincerely hope for another opportunity to deliver a better experience to you.Kind regards,Management of Aruna Senggigi Resort & Convention
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
12 review
4.7/5
Amazing
Posted on Aug 29, 2024
The location is good. It is convenient for eating, supermarket and shopping. It is not close to the sea. Bottled drinking water is not provided in the room. Some Indonesian snacks are provided. The room facing the street is noisy. There are many types of breakfast options, which are more local Indonesian characteristics. Many people don’t know what they eat. Not used to it. This hotel is generally very cost-effective
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok Island.We would also like to thank you for writing such a positive reviews on us and we have noted all your feedback for our future improvement.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Aruna Senggigi Resort & Convention
Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
17 review
3.0/5
Posted on Aug 21, 2024
Very bad. The room has windows that can't be opened, there is no water in the room, no hair dryer. It smells damp
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok and thank you for taking the time to review our property, your comments are very much valued. We are most concerned that you have left with such a negative feeling about our property and we sincerely regret that we have failed to meet your expectation. Your continued patronage is important to us and we sincerely hope for another opportunity to deliver a better experience to you.Kind regards,Management of Aruna Senggigi Resort & Convention
zlqz606929
Superior Single Room with 1 King Bed
Stayed in Aug 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very satisfied. It gave me a full sense of security. The front desk staff were also very enthusiastic. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Aruna Senggigi.It’s wonderful to know our team did a great job to make your stay memorable. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with Aruna Senggigi.We will be looking forward to welcoming you home again at Aruna Senggigi Resort & ConventionKind regards,Management of Aruna Senggigi Resort & Convention
Xiaolulurun
Deluxe King Room
Stayed in Jul 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 22, 2024
The room is very nice on the island. The hygiene is very good. Our king-size bed room is super big. It is very good to bring children. Swimming is also very good. There are two swimming pools. The breakfast is good.
Original TextTranslated by Google
Response from Property: Dear Xialulurun,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Aruna Senggigi Resort & Convention
Zhangdadan😋
Deluxe King Room
Stayed in Jul 2024
Travel with friends
18 review
4.2/5
Very Good
Posted on Aug 7, 2024
I went there with my daughter and booked a king-size bed room. It was really nice. Every waiter was very friendly. It was just that it seemed a little old and the facilities were not that modern! The overall environment was very good! 🈶There were several swimming pools! There was also a bar and the hotel massage was also good.
Original TextTranslated by Google
Response from Property: Dear Zhangdadan,Thank you very much for choosing Aruna Senggigi Resort & Convention as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Aruna Senggigi.Appreciate your time to write this review.We wish you a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Aruna Senggigi Resort & Convention.
Guest User
Superior Single Room with 1 King Bed
Stayed in Jul 2024
Travel with friends
34 review
4.0/5
Very Good
Posted on Aug 19, 2024
Not as good as expected. The room is too small
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Aruna Senggigi Resort & Convention. We are apologize that your experience did not meet your expectations.At Aruna Senggigi Resort & Convention, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you and we look forward to return at Aruna Senggigi Resort & ConventionBest regards,Management of Aruna Senggigi Resort & Convention
Huizi
Deluxe Twin Room
Stayed in Jul 2024
Solo travelers
8 review
1.0/5
Posted on Aug 22, 2024
It's really disgusting. It really opened my eyes.
Original TextTranslated by Google
Response from Property: Dear Huizi,Thank you for taking the time to tell us about your experience at Aruna Senggigi Resort & Convention. We are apologize that your experience did not meet your expectations.At Aruna Senggigi Resort & Convention, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you and we look forward to return at Aruna Senggigi Resort & ConventionKind regards,Management of Aruna Senggigi Resort & Convention
Iqbal Rauf
Superior Single Room with 1 King Bed
Stayed in May 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Jun 24, 2024
Clean, comfortable for resting
Original TextTranslated by Google
Nazalinda A
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 24, 2024
The ambience is nice and beautiful. I love how the friendly staff welcome us and willing to provide good services at any moment. The room is complete with needed item, except for ironing board and iron. The breakfast is delicious, however the starbucks operate inside the hotel is not that good.
6/9
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share this 5-star review! We love hearing how much you enjoyed your stay at Aruna Senggigi. It’s wonderful to know our team did a great job to make your stay memorable. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with Aruna Senggigi. Thank you again for supporting us, and we hope you will visit us again in the near future! Best regards, Mayang Kristi Marketing Communications Manager