Lotte cc Hotel (Zhuhai Gongbei Lianhua Street)

Lotte cc Hotel (Zhuhai Gongbei Lianhua Street) Reviews

Lotte cc Hotel (Zhuhai Gongbei Lianhua Street)

No. 116 Yuehua Road, Xiangzhou District, Zhuhai, Guangdong, 519020, ChinaView Hotel Details
Lotte cc Hotel (Zhuhai Gongbei Lianhua Street)
Lotte cc Hotel (Zhuhai Gongbei Lianhua Street)Lotte cc Hotel (Zhuhai Gongbei Lianhua Street)Lotte cc Hotel (Zhuhai Gongbei Lianhua Street)
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Lotte cc Hotel (Zhuhai Gongbei Lianhua Street) Guest Reviews

4.7/5
Outstanding
597 review
Verified reviews
Location4.6
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(597)
Positive reviews(440)
Reviews with photos/video(139)
Convenient location(20)
Friendly front desk staff(14)
Easy to get around(12)
Comfortable bed(10)
Classy environment(6)
Well decorated(6)
Would stay again(5)
Quiet & comfortable(2)
Negative reviews(157)
NomadOnTheGo
Warm Tatami Room
Stayed in Nov 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Good location, spacious room, plenty of restaurants and massage places around that are open late. Good value for money
Response from Property: Dear VIP Hello: Thank you for giving our company in your busy schedule, we will continue to work hard, thank you again for your comments Welcome to our Lotte CC Hotel next time.
Guest User
Warm Tatami Room
Stayed in Nov 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Dec 6, 2024
I really liked the room. Clean and nice. I would stay again and recommend to anybody.
Response from Property: Dear customer, thank you very much for choosing CC Hotel and giving us such a high rating. We are really happy to know that you are satisfied with your accommodation, this is our motivation and honor! Looking forward to welcoming you back again in the near future! Wishing you a pleasant day
@bunengzaishuaile@
Warm Tatami Room
Stayed in Nov 2024
Business travelers
44 review
3.0/5
Posted on Dec 9, 2024
The sanitation and everything else are okay, the TV is good, and the bedding is clean, but the second-hand air conditioner is terrible, the inside is too dirty, and the sound insulation of the room is very poor. You can clearly hear everything you say and do in the corridor and the room next door. At night The air conditioner or exhaust fan in the next room resonated with my bed all night. I kept hearing the buzzing noise in my ears. I didn't sleep much all night. Sleeping was a kind of torture.
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Response from Property: Dear guest, first of all, thank you very much for choosing our hotel and sharing your experience with us. We have always upheld our mission oath to impress our guests with heartfelt hospitality. You are also welcome to share more details of your stay with us. Your suggestions and comments will also be an important reference for us to consistently provide high-quality services to you and other guests in the future. Have you reported your problem to the front desk colleagues so that we can arrange for a maintenance technician to inspect and repair it. Thank you again for taking the time to review us.
Guest User
Delightful Smart Projector Double Bed Room
Stayed in Oct 2024
Couples
1 review
2.0/5
Posted on Dec 6, 2024
Let’s talk about the advantages first: the bed is quite comfortable, the floor-to-ceiling windows provide good lighting, and there are plenty of places to eat nearby. But there are many shortcomings First point: This is my first time staying in a hotel. The hot water on the 6th floor is not hot enough. It is not recommended to stay there in winter. I asked several times at the front desk and they all said it would be ready if I left it for a while. The result is not . After 2 people washed, the water was still warm. When I checked out the next day, I was told that the 6th floor was just like this and other floors were fine. Even though the hot water on the 6th floor is not available, the room is still for sale. The hotel’s mistakes must be borne by the customer The second point: We were promised to separate wet and dry areas, but it turned out that there was no door in the shower room, and there was no door towel on the floor. The floor was very wet after taking a shower. Third point: The parking space is very tight. It is not recommended to stay here if you go to Macau the next day. The car will leave the next day
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Response from Property: Hello dear guest, thank you for your comment. We are deeply sorry that there was no hot water problem during your stay. With your feedback, we quickly sent the engineering department to deal with it, and it has been updated now. Thank you again for your valuable opinions, which helped us discover the problem in time. I hope you have a wonderful experience next time you come here.
Guest User
Warm Tatami Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 29, 2024
I have been to Zhuhai many times, and recently I found that a new hotel has opened here at the port, and it is very close to the port, so I came to stay for one night to experience it. Facilities: The mattress is very good. I feel comfortable to sleep on. The pillows are okay. Maybe it’s because I’m used to sleeping on high pillows. I suggest the store prepare several pillows of different heights to suit different guests. The projector is good, the built-in sound effect is very good, and it can be used for karaoke. I even want to buy the same model to use at home. Hygiene: Towels, bath towels and disposable supplies are relatively complete, and they look quite new. They should be new things used. They are not as dirty as those in old hotels. The room was cleaned well. Environment: The overall feeling is okay. It's worth the price I paid. It's mainly close to the port, which is more convenient. The decoration is newer than that of several nearby hotels, and the price/performance ratio is good. Service: The little girl wearing glasses at the front desk has a very nice attitude. She also sent me a lot of Zhuhai travel guides (although I didn’t use them). She also helped me carry my luggage when I went upstairs. She also said that she would introduce me to my Zhuhai girlfriend in the future😂
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6/8
Response from Property: Thank you for taking the time out of your busy schedule to leave a review for Xiaojia! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Our mattresses are all famous brand mattresses. Many guests said they are very comfortable when they stay. We will prepare several more pillows of different heights in the future! Thank you for your valuable opinions! Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again
Guest User
Warm Tatami Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel is well decorated. Newer than the surrounding hotels. Sure enough, it is a store that will open in 2024. Living in it feels like a new home.
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Response from Property: Hello! Thank you for choosing Lotte CC Hotel. Comfort is the most important thing when traveling. We always strive to meet the wishes of every guest because this is also our pursuit. We look forward to your sharing more suggestions and hope that every guest who comes to Lotte CC Hotel can leave with a smile!
Guest User
Warm Tatami Room
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The room is clean and hygienic. I compared the hotels next to Gongbei Seafood Market and found that many are old. This is the only new store. Very good room. Other rooms are better. All are new facilities
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Response from Property: Thank you for taking the time out of your busy schedule to leave a review for Xiaojia! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again
Guest User
Warm Tatami Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel room is very clean, and the faint scent of aromatherapy in the corridor is very comfortable. The transportation is convenient, and the surrounding restaurants are also convenient. It is just over ten minutes' walk from the port. I will recommend friends to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing our hotel and sharing your experience with us. We have always upheld our mission oath to impress our guests with heartfelt hospitality. You are also welcome to share more details of your stay with us. Your suggestions and comments will also be an important reference for us to consistently provide high-quality services to you and other guests in the future.
Fung
Business Double Room
Stayed in Oct 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Nov 25, 2024
The environment is comfortable, the front desk staff is very kind and polite, there are many restaurants nearby, the transportation is convenient, the room is clean and very complete, I will choose this hotel next time I go there
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing our hotel and sharing your experience with us. We have always upheld our mission oath to impress our guests with heartfelt hospitality. You are also welcome to share more details of your stay with us. Your suggestions and comments will also be an important reference for us to consistently provide high-quality services to you and other guests in the future.
Guest User
Business Room (2 Beds)
Stayed in Oct 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Nov 17, 2024
The hotel is newly renovated, hygienic, bright, and close to Gongbei Port. It's a good accommodation experience!
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to leave a review for Xiaojia! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again
Guest User
Delightful Smart Projector Double Bed Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The location of this hotel is very good, eating is very convenient, the room is tidy and clean, and the transportation is convenient
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to leave a review for Xiaojia! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again
Guangguang
Business Room (2 Beds)
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The surrounding area is very lively, the sanitation is very clean, and the housing prices are quite high.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to leave a review for Xiaojia! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again
Aihuixiaoshima?
Business Double Room
Stayed in Oct 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Facilities: perfect Health: good Environment: good
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to leave a review for Xiaojia! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again
Langlangshandexiaochen
Business Room (2 Beds)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
這家酒店的衞生環境和服務都非常不錯,大堂和房間都寬敞,前台工作人員還給我進行了免費升級,提供免費的停車位,雖然要在退房之後開走,但是他們可以幫忙挪車去隔壁的菜市場,也衹要5塊錢一個小時比口岸那邊停車費便宜多了。總體感受下來,感覺他們的服務和衞生都非常好。下次來珠海肯定還會選擇這家酒店的。
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Response from Property: 尊敬的貴賓您好:感謝您在百忙中給予我們公司的點評,我們會繼續努力改進,歡迎再次入住我們酒店喲~
over1101
Warm Tatami Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
訂了榻榻米,謝謝前台免費升了商務大床,房間很大很乾凈,床也很舒服,晚上睡覺很安靜,酒店設施都很新,最值得誇的是附近好吃的館子特別多,並且離拱北口岸很近,大概一站路的距離,步行可到。下次來珠海還會首選這裏👍
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Response from Property: 親愛的客人,首先非常感謝您選擇我們酒店並與我們分享您的體驗,我們一直秉承着我們的使命誓言,以發自內心的待客之道給客人留下深刻的印象。也歡迎您與我們分享更多入住的細節,您的建議與意見也會是我們日後服務您與其他客人始終如一地提供優質服務的重要借鑒