Jl. Raya Senggigi, Dusun Kerandangan, Senggigi, Kec. Batu Layar, Kabupaten Lombok Barat, Nusa Tenggara Bar, Senggigi, Lombok, West Nusa Tenggara, 83355, IndonesiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Puri Saron Senggigi Hotel Guest Reviews
3.9/5
Good
16 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness4.0
Filter by:
Sort by:
All reviews(16)
Positive reviews(9)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Superior Room
Stayed in Jul 2024
Couples
7 review
4.5/5
Great
Posted on Jul 29, 2024
Really great place to stay good for price staff was super helpful and sweet
Tengku Aqidah
Superior Room
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on May 26, 2024
Love the location,serenity beach view and staff..very helpful love to see their smile
Christina1583
Superior Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Nice pool and directly on the beach.
Guest User
Superior Room
Stayed in Mar 2024
Solo travelers
16 review
1.7/5
Posted on May 22, 2024
The newly renovated room has a strong smell of formaldehyde and almost no windows
Original TextTranslated by Google
Response from Property: Dear Customer,Thank you for taking the time to review our property,your comments are very much valued,we appreciate your comments regarding our customer service and ongoing upgrade.
Abdul
Bungalow
Stayed in Oct 2023
Family
4 review
3.7/5
Posted on Nov 8, 2023
Friendly staff, quiet location, cold AC, hot water available, only the dirty pool water needs to be cleaned
Original TextTranslated by Google
Response from Property: Dear Abdul Mr.Thank you for taking the time to review our property,your comments are very valued.we appreciate your comments regarding our customer service and ongoing upgrade.
Lvsange
Superior Room
Stayed in Jul 2022
Other
67 review
5.0/5
Outstanding
Posted on Sep 20, 2022
Nice hotel with complete facilities
Original TextTranslated by Google
Response from Property: Dear sir/MadamThank you for your choosing Puri Saron as place to stay during your holiday also for your result point of your satisfaction, we hope you will back soon and enjoy our sevice in your next holidayKind RegardsPuri saron Team
Megan A
Stayed in Jun 2024
Travel with friends
2.0/5
Posted on Jun 2, 2024
I will write a list of all the things that are wrong with this place: 1. The food is vile; frankly, quite terrible. There is nothing on the menu, particularly nothing for vegetarians and they are exploiting one poor waiter who has to run around serving multiple tables. 2. It is unclean. The bathroom is like what I imagine communal prison bathrooms to be like - interpret that as you wish. 3. There is no coffee. They don’t have a coffee machine. Good luck asking for non dairy milk. 4. Breakfast is sub-par to be kind, disgusting to be realistic. 5. There is a giant grate that caused an elderly woman to fall over and injure herself. 6. There is no aircon - if you are staying here, you are in for one sweaty night. 7. The soap dispenser in the shower is broken.
Guest User
Stayed in Sep 2024
Other
2.0/5
Posted on Sep 22, 2024
The room is very tatty The towels when I got some were stained and grey . Yes daily water but the fridge was not working properly The shower was a trickle an older style hotel that should be at best 2-3 star rating . Yes by the beach but not on it , you still have to walk to get to it The cleanliness left a lot to be desired overall Whilst I was there the grounds were taken over across three days by a graduation ceremony . Staged around the pool area the grounds were taken up by whole families there for the day . We were not informed about this until the day it begun and a sneaky paper on the bed The breakfast was very poor and the fruit had a strange taste . Look further for your hotel
Guest User
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 21, 2024
We stayed for several nights. The beds were big and comfortable. Hot water run well. Everything was clean and tidy. The pool was great. The breakfast buffet was excellent. Sadly the internet in our room was spotty. We enjoyed the beach (dont let your kids swim, its treacherous) and a nearby mountain walk.
Guest User
Stayed in Mar 2023
Family
5.0/5
Outstanding
Posted on Mar 11, 2023
I stayed here with my family, in their bungalow room. It was very cozy, comfy and my kid love the big bath tub. The vibes of the hotel was so calming and the staff were very respectful and nice. The served delicious ndonesian food for BF, and we enjoyed them all but especially their fried noodle and chicken porriadge. The pool man cleanned the pool daily and he is such a sweet man. The highlight of my stay was enjoying my time by the pool. Thank you Puri Saron Arisman
Guest User
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 15, 2023
Although I like the hotel, breakfast was marvellous and most staff members were very nice and helpful, I have one big remark. During my days I was being harassed by two boys, one named Bahrul, for money and other things. I also heard that of other guests and read stories about money or jewellery being stolen out of the rooms the last few months, So this hotel is a no-go for me next time and I would never recommend it to everybody looking for a place to stay.
Guest User
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 1, 2023
The hotel is in complete disrepair. You can see that years ago it was among the top hotels in the region. However, the ravages of time and the failure to maintain the entire complex has made that the hotel no longer meet the needs of today's travellers. Coming on top of that, the overall hygiene that leaves a lot to be desired. Dirty towels in the bathroom, swimming pool not clean and with very murky water, breakfast in heat holders offering the same meals at dinner...etc There are much better hotels in the area to choose from.
Guest User
Stayed in Apr 2023
Other
1.0/5
Posted on Apr 19, 2023
You are so disappointed! Where to start, 1. The rooms are dirty, I wonder if the maids, do. 2. the shower is full of limestone. 3. The bathroom sink has horrible odours. 4. The worst: my boyfriend’s perfume and mine were stolen! The hotel to deny any accusation, I will accuse us! Pass your way, worst hotel in Senggigi!
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 25, 2024
We felt very comfortable in this nice hotel. The room had a side sea view and was very large, and like all other areas in the hotel, it was also very clean. On the day we arrived we had dinner in the hotel restaurant, which was just as delicious as the breakfast (usually a buffet), the service in the restaurant and in the evening at the bar was just super friendly and attentive. The pool was great, we really liked the whole complex with the beautiful garden. We can definitely recommend it!