Platinum Hanjue Hotel

Platinum Hanjue Hotel Reviews

Platinum Hanjue Hotel

No.1577 Humin Road, Minhang District, Shanghai, ChinaView Hotel Details
Platinum Hanjue Hotel
Platinum Hanjue HotelPlatinum Hanjue HotelPlatinum Hanjue Hotel
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Platinum Hanjue Hotel Guest Reviews

4.6/5
Very Good
3001 review
Verified reviews
Location4.6
Amenities4.6
Service4.4
Cleanliness4.7
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All reviews(3001)
Positive reviews(2854)
Reviews with photos/video(461)
Luxurious(147)
Large rooms(100)
Friendly front desk staff(91)
Well decorated(89)
Close to metro(64)
Nice bathtub(41)
Charged extra fees(20)
Delicious buffet(15)
Negative reviews(147)
Guest User
Standard Single Room
Stayed in Jul 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jul 5, 2024
The hotel was recommended but I was a little sceptical, howerever upon arrrival in the room I was totally entusiastic. Great room, clean, spacious and cozy. Very much enjoyed the stay.
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments. We will continue to work hard to improve the hardware and software services so that you and every guest staying at Hanjue can feel at home. I sincerely hope that you will always accompany and support us on the road ahead!
meii yew
Standard Room - Single Occupancy (Special promotion)
Stayed in Jun 2024
Business travelers
26 review
3.5/5
Posted on Aug 6, 2024
Meeting trip in Shanghai, choose this because of recommended by local business partner.
Response from Property: Thank you for choosing our hotel. Your satisfactiion is our priority, and we strive to provide exceptional service and comfortabele accomoodations for eahc and every guest. Your posotive feedback validates our efforts and serves as a constant reminder of our commitment to excellence.
K Ng1
Student Room - Double Occupancy
Stayed in Jun 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Sep 15, 2024
this hotel is new and within walking distance to subway and shopping complex. highly recommennded for future stay
mimie
Double Room E
Stayed in Jun 2024
Business travelers
546 review
4.0/5
Very Good
Posted on Jun 25, 2024
Excellent location and great hotel! We will definitely stay there again!” Things I like The location is perfect, close to shops and restaurants. The hotel is very clean and well equipped with everything we needed. The Host was great and responded quickly and efficiently to any questions or queries we had.
Response from Property: Thank you for choosing our hotel. Your satisfactiion is our priority, and we strive to provide exceptional service and comfortabele accomoodations for eahc and every guest. Your posotive feedback validates our efforts and serves as a constant reminder of our commitment to excellence.
Crystal ボロロ
Exceptional Standard Double Occupancy Room
Stayed in Jan 2024
Family
17 review
4.5/5
Great
Posted on Jan 10, 2024
I have been stayed 2 times. If I go to shanghai I must be stay there. I most liked.
Hangai
Double Room D
Stayed in Aug 2023
Solo travelers
8 review
3.5/5
Posted on Aug 18, 2023
only one person speaks english and the payment was refund when you enter it is very hard and the bank fee is stealing 100% of your refund so not recommended
Response from Property: Thank you for choosing to stay at the Shanghai Platinum Hanjue Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Ken
Exclusive Student Room - Double Occupancy
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Great price and location if you are looking to visit SJTU. I was a bit surprised that my windowless room was in the basement, but all was good
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Single Room F
Stayed in Aug 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Aug 4, 2023
Aesthetically pleasing. Service was lovely.
Christopher James
Student Single Room B
Stayed in Mar 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 2, 2023
I’ve stayed in this hotel 4 times since opening and the service quality has steadily improved. My only real complaint is they regularly break Shanghai law but allowing people to smoke in their lobby and throughout their hotel. It’s pretty disgusting. There are ashtrays everywhere that openly encourage it. I expect this type of thing in the Chinese countryside, but not in Shanghai and not at a hotel that is otherwise quite nice. The “non-smoking hotel” tag should be removed from this property.
Response from Property: Thank you for choosing to stay at the Shanghai Platinum Hanjue Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team. The hotel has always implemented the Shanghai indoor smoking ban regulations. Corresponding anti-smoking signs will be added and hotel staff will also stop guests smoking indoor. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Baggioli Matteo (白玛窦)
Single Room D
Stayed in Mar 2023
Business travelers
15 review
4.5/5
Great
Posted on Mar 26, 2023
Great hotel. The room is very nice and large. Definitely recommended. Only thing is that such a nice hotel should have a gym!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Kenneth KAH
Student Single Room B
Stayed in Sep 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Newly open hotel which good for stay
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Exclusive Standard Room - Double Occupancy
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Excellent
Anonymous User
Student Room - Double Occupancy (King bed) (Special promotion)
Stayed in Sep 2024
Other
12 review
5.0/5
Outstanding
Posted on Sep 5, 2024
This hotel is not only cost-effective, but also has excellent service! I am very grateful to Ms. Zhu Mengting who answered the phone and patiently answered many of my questions. In the evening, Manager Hu Chenzi sent me fruit. I am very satisfied and will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Shanghai Platinum Hanjue Hotel. Your affirmation of the hotel's services is the greatest motivation for our progress. As Hanjue employees, we are grateful and have been working hard to make guests feel the highest quality service when staying at Hanjue Hotel and create a warm "home" feeling for you. Platinum Hanjue warmly looks forward to your visit again.
Guest User
Single Room C
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Very good value for money hotel, first-class service. I was upgraded to the 17th floor of the North Building, with a great view. The pillows and quilts are very comfortable, the big bathtub is also great, and all the items in the room are the best. The breakfast is also very good, with a wide variety, and the Chinese and Western food are very delicious. The ingredients are all very good, and the milk tastes very pure. I also recommend it to my friends at Jiaotong University.
Original TextTranslated by Google
6/10
Response from Property: Dear guests: Thank you for your visit and satisfaction. All the staff of the hotel will continue to work hard and provide warm service as always. Welcome to Shanghai often when you have time. Shanghai Buckingham Hotel looks forward to becoming your "home away from home" in this beautiful city. Thank you again for your kindness and wish you good health and happiness!
Guest User
Standard Room - Double Occupancy
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The room is bright, fully equipped, and luxuriously decorated. It is very nice. The indoor hygiene is clean and tidy, the sound insulation is good, and the cost performance is very high. It is a good choice.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments. We will continue to work hard to improve the software and hardware services so that you and every guest staying at Hanjue can feel at home. I sincerely hope that you will always accompany and support us on the road ahead!