Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch) Reviews
Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch)
1F, No.1271 Pudong South Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch) Guest Reviews
4.8/5
Excellent
151 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(151)
Positive reviews(147)
Reviews with photos/video(57)
Friendly front desk staff(29)
Awesome amenities(19)
Easy to get around(16)
Classy environment(13)
Close to metro(9)
Convenient for shopping(9)
Many dining options(8)
Strange smell in room(4)
Negative reviews(4)
Chiara
Yuexiang City View King Room
Stayed in Sep 2024
Travel with friends
8 review
2.0/5
Posted on Sep 21, 2024
The position is not so convenient, quite far from the metro station.
The hotel has major plumbing problems. We arrived one day and the lobby was flooded and smelled very bad.
We were also stucked into the elevator the first morning…
The power sockets were not compatible with European ones, very strange in China because we read that everywhere there were the same as ours.
Pay attention that the front Office can’t provide the power adapter.
We booked a room with city view and they gave us a room with no window.
In addiction, in the room there wasn’t the toilet door. I was with a friend of mine and so we weren’t able to have some privacy…
And last but not least, the front Office didn’t speak english at all.
Chiara
Sleeping Queen Room
Stayed in Sep 2024
Couples
8 review
3.0/5
Posted on Sep 27, 2024
Not bad but not good
Cecilia
Sleeping Queen Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Yuanyuan's service was enthusiastic and helped me to check in in advance when I was in a hurry. It was very convenient and pleasant to stay here. The facilities are very new and opened in 2024. The CP value is very high!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Comfortable Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Yuanyuan's service was good. She guided me to the front desk and helped me with my luggage. The room was clean and tidy. I will consider staying here next time I go on a business trip.
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Anonymous User
Warm Audio-visual King Bed Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
It exceeded my expectations. The hotel decoration is very good. The space inside is larger than expected. The service is very considerate. I added the front desk WeChat and I can ask the front desk for help if I have any questions.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life!
Johnny0113
Sleeping Queen Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel environment is very good, the location is very good, close to China Resources Times Square, Yaohan, the front desk Yingying is very nice, the items in the room are in place, I arrived very late yesterday, and I was not urged to check out the next day, which is very humane. The decoration is quite new, the bed is very clean, better than I expected.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Comfortable Twin Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The hotel is very cozy and has a great location. The service at the front desk is very good. I will come back next time if I have the chance. I like it.
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Guest User
Warm Audio-visual King Bed Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The room is bright and spacious, very clean and has no odor. The facilities are well-equipped and the environment is warm. Xiao Wu at the front desk has a very good attitude.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the eternal purpose of our services, and it is also a great encouragement and support for our services. We sincerely look forward to your visit again and wish you a happy life~
Guest User
Sleeping Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
It was my first time booking this hotel. The front desk lady enthusiastically took us into the room and gave us a brief introduction. When I looked at the room, I found that there were no bath towels and I immediately asked someone to help me replenish them. The takeaway I ordered the next morning was delivered to my door by a lady. The hotel has a good location, convenient transportation around, clean rooms, and a big bed that is comfortable to sleep on. I will choose this place again next time I come to Shanghai.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life~!
Guest User
Le Xiang City View King Room
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 4, 2024
Service: Ms. Tang at the front desk has great service. The hotel is not big but very clean. It is also convenient for outings. It is very close to the subway entrance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the eternal purpose of our services, and it is also a great encouragement and support for our services. We sincerely look forward to your visit again and wish you a happy life!
akioooooooooo
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
37 review
2.0/5
Posted on Sep 21, 2024
The first floor is a dangerous building because of leaks. The room was leaking too. The interior is clean, though.
Original TextTranslated by Google
Response from Property: Hello, Mr. Akiohayashi from Japan, our hotel always adheres to the service principle of customer first. During your stay, we have done all the services that the front desk should do in accordance with the hotel specifications. Due to the typhoon weather in Shanghai for the past two days, there were typhoons on the road surface. There are varying degrees of water accumulation. This is a situation that cannot be intervened by human intervention. We cannot prevent the weather from raining. You purchased a movie room type, which is a room with an internal window. The front desk staff will check you in and upgrade it to a room with an external window to see the outside view. Room, we ask ourselves that we have provided the best service a hotel should provide. As for the reason why you gave a low score, we have carefully verified that there is no leakage in the room and there is no water stain on the wall. Regarding your evaluation, we Very disappointed...
tyokayou
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Yueyue's service is very good, proactive, enthusiastic, and friendly. The room layout is reasonable and clean, but there is some odor in the sewer. The bedding is very comfortable. It is worth recommending [Rose]
Original TextTranslated by Google
Response from Property: Dear guests, it is our honor to receive your satisfactory evaluation. We attach great importance to the problem of odor in the sewer you raised. We have reported it to the maintenance department for professional cleaning. The situation has been perfectly handled. We will continue to work hard to improve our services. We look forward to your next stay and wish you a pleasant journey!
Guest User
Comfortable Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The receptionist who hosted me was Yueyue and two front desk attendants. They were all friendly and helpful. They helped us carry our luggage and wheelchair to the boarding point, and helped us go up and down the stairs. The service was very good, and they answered questions patiently. Overall, it was very good. I am satisfied. The rooms are very clean and the facilities are complete. We were also upgraded to a room, which gave us a lot of convenience. Thank you for your treatment.
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor for our hotel to receive your recognition. We will work harder to serve every guest. Thank you again for your stay and wish you a happy life!
Guest User
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
This hotel is very good overall! The service of the front desk lady is very good, Xiao Tang is quite enthusiastic, and the supplies in the room are all good. The location is also good. There are two shopping malls next door, which is convenient for shopping and there are many delicious foods.
Original TextTranslated by Google
Response from Property: Dear guests, it is a great honor for our hotel to receive your recognition. We will work harder to serve every guest. Thank you again for your stay and wish you a happy life!
ddqq16
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Not far from the subway, convenient transportation. Xiao Chen's service is very good, he responded quickly and upgraded the room. The room facilities are new, the air conditioner is quiet, the electric curtains, the mattress is comfortable, in short, the price-performance ratio is good.
Original TextTranslated by Google
Response from Property: Dear guests, it is our honor to receive your satisfactory evaluation. We will continue to work hard to improve our services and make guests feel at home. Welcome to visit us again and wish you a pleasant journey!