East Crescent, The Palm Jumeirah, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Royal Central Hotel the Palm Guest Reviews
4.3/5
Very Good
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.4
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All reviews(75)
Positive reviews(28)
Reviews with photos/video(13)
Awesome stay(15)
Loved the view(8)
Great service(7)
Clean and tidy(6)
Negative reviews(1)
sabina mehvish
Deluxe Room
Stayed in Feb 2024
Couples
14 review
4.0/5
Very Good
Posted on Feb 21, 2024
Firstly I would say the view is amazing however this is not a 5 star hotel. Although the dinner and breakfast are good. The rooms are very outdated and they're not 5 star style. We stayed half board which was convenient but this is very far from most places. The on-site parking is free and staff are lovely. I wouldn't stay again due to the location but our stay was nice but not 5 star.
BiZzLe1984
Superior King Room
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 31, 2023
The hotel is located on the right side of the palm. This hotel is Egyptian-themed, with a private beach and three restaurants; one is on the roof with a great view (see photos).
The buffet is slightly overpriced at 200aed per person (drinks not included).
We stayed in a double room with a small balcony. It was a basic-looking room for our price, but overall, you paid for the location.
Response from Property: Dear Valued Guest , Greeting From Royal Central Hotel The Palm ! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Yours truly, Fassih Sissaoui Front Office Manager
KrikenberkRosheen
Superior Room
Stayed in Oct 2023
Couples
8 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Beautiful hotel with excellent Guests service from Front office Kavien, both Marium and also cafe staff and all the hotel staff always smile, polite and professional. Specifically we really appreciate that , when we enter to our room they have done a beautiful bed deco and a nice cake for anniversary celebration.it’s shows us how the guest important to their hotel. Excellent Service.Hotel rooms are very cleaned and amenities are quality. Thank you so much Royal Central hotel. Definitely we will come back again.
6/8
Response from Property: Dear Valued Guest , Greeting From Royal Central Hotel The Palm ! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.. We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager
Anonymous13
Deluxe Room
Stayed in Nov 2023
Couples
45 review
4.5/5
Great
Posted on Nov 29, 2023
Relaxing. Clean. Superb Breakfast. Nice staffs. Just far from the city.
Response from Property: Dear Valued Guest , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We certainly look forward to welcome you again soon.Yours truly, Fassih Sissaoui Front Office Manager
Yousip
Premium Room
Stayed in Aug 2024
Other
11 review
5.0/5
Outstanding
Posted on Sep 6, 2024
I love the pool.I love the people there were Amazing
Response from Property: Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul ZhanibekovaAssistant Front Office Manager
Guest User
Superior King Room
Stayed in Oct 2023
Couples
6 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Love place I joined my stay
Response from Property: Dear Valued Guest , Greeting From Royal Central Hotel The Palm ! Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. We are extremely happy to hear that your stay with us was flawless. We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager
Muhammad Imran
Deluxe Room
Stayed in Nov 2023
Family
29 review
4.2/5
Very Good
Posted on Nov 28, 2023
Nice hotel with good location and best thing it has own beach and food quality is also good
Response from Property: Dear Mr.Muhammad , Greeting From Royal Central Hotel The Palm ! Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Royal Central hotel. Your feedback is greatly valued and we hope to see you again soon . Yours truly, Fassih Sissaoui Front Office Manager
Bryar Al Jaf
Superior King Room
Stayed in Aug 2024
Couples
18 review
4.0/5
Very Good
Posted on Sep 23, 2024
One Of The Best Hotels In Dubai
Response from Property: Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul ZhanibekovaAssistant Front Office Manager
Jade Honey
Deluxe King Room
Stayed in Dec 2022
Couples
26 review
4.0/5
Very Good
Posted on Jan 9, 2023
The hotel was located on the east side of The Palm. This location is great if you’re looking for a relaxing holiday by the beach and want to stay at the hotel for food and drinks. If you want to go downtown and explore the Dubai city, it wouldn’t be the best choice as it can take up to 2 hours to get off the palm during peak hours.
The hotel services were great and the staff very friendly.
Response from Property: Dear Mr.Jade, Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Fassih Sissaoui Front Office Manager
Guest User
Deluxe Room
Stayed in May 2022
Couples
1 review
5.0/5
Outstanding
Posted on May 23, 2022
Our experience was overall extremely enjoyable. On arrival we were met with enthusiasm from a tall gentleman dressed in Egyptian clothing, keeping to the theme of the hotel. The staff checking in were lovely and couldn't do enough to help with a positive can do approach to any requests.
We were checked in immediately and directed to the stunning golden and white pod lifts. It was my birthday whilst we stayed and we would like to say a special thank you to the staff who decorated our room, he was superb, it added to the experience and made it feel extra special.
The standard restaurant had a good selection of foods which varied each day, although the desserts leave a little to be desired in terms of taste - although they look great. The royal grill steakhouse was excellent, we ordered sirloin steak (which the chef refused to serve as the quality of the meat they had received from the supplier was not of his standard and he did not want to serve it to guests - this was exemplary). We had tenderloin instead and it did not disappoint, incredible!
The spa and salon are somewhat expensive, the service was top class from the salon.The gym is small, It's clean and quiet with towels and cold water provided. Best to go early morning or late at night when the room is cooler - unless your goal is weight loss because you'll sweat buckets! The rooftop bar on floor 9 was enjoyable. The WiFi was good and didn't disconnect once!
The pool area is probably the best part of the hotel and really enjoyable with a warm pool, with a very short walk down to the sea. There aren't many pool sunbeds and they're taken by the early birds every day. It would probably be beneficial to implement some sort of 2hour no return policy as it's a little annoying to see a sunbed unused for a full day when someone has put their towel on it and doesn't use it. At all.
The bar is expensive, around £30-40 for a bucket of 5 beers but it's to be expected in Dubai.
For the price we paid, considerably less than some of the other options on the palm, we were not disappointed and would recommend this hotel to friends for the price point. Thank you for a wonderful experience!
Response from Property: Dear Valued Guest , Greeting From Royal Central Hotel The Palm ! Thank you for choosing Royal Central Hotel during your visit to Dubai, and we also thank you for taking the time to share your kind words. I am glad that you had a wonderful experience and that you recognized our facilities, location, and service. Your words continue to motivate us to keep striving for the best in what we do.We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager
Neeraj Parmar
One Bedroom Suite
Stayed in Mar 2022
Solo travelers
4 review
4.5/5
Great
Posted on Mar 20, 2022
One of the best locations in the palm to stay. Hotel was very modern and lively. Staff were friendly and welcoming.
Response from Property: Dear Neeraj , Greeting From Royal Central Hotel The Palm ! Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. We are extremely happy to hear that your stay with us was flawless.We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager
Sari Shbaita
Superior Room
Stayed in May 2022
Family
1 review
5.0/5
Outstanding
Posted on May 11, 2022
Very nice place and people also
Response from Property: Dear Ms.Sari , Greeting From Royal Central Hotel The Palm ! Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. We are extremely happy to hear that your stay with us was flawless.We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager
みゆし
Superior King Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 3, 2024
To be honest, the access was a bit tricky, but I was really happy that they allowed me to check in early for free. I'd like to stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul ZhanibekovaAssistant Front Office Manager
Guest User
Deluxe Room
Stayed in Feb 2024
Family
38 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The location is good, with a balcony and sea view, and it also includes breakfast and dinner, which is good
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager
Guest User
Superior King Room
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 24, 2024
Top hotel for rest, it’s ideal! Perfect location
Calm, the team takes care of the breakfast, very good and varied
Very good restaurant
We really liked this short stay but ideal for people looking for peace and quiet. Quiet rest
We stayed 4 days to end in Malaysia
Very good value for money I recommend
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul ZhanibekovaAssistant Front Office Manager