Primus Hotel Shanghai Sanjiagang

Primus Hotel Shanghai Sanjiagang Reviews

Primus Hotel Shanghai Sanjiagang

No.3 Lane 6666, Huaxia East Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Primus Hotel Shanghai Sanjiagang
Primus Hotel Shanghai SanjiagangPrimus Hotel Shanghai SanjiagangPrimus Hotel Shanghai Sanjiagang
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Primus Hotel Shanghai Sanjiagang Guest Reviews

4.3/5
1584 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(1584)
Positive reviews(1462)
Reviews with photos/video(377)
Close to airport(134)
Friendly front desk staff(128)
Perfect for kids(86)
Has play area for children(79)
Nice sea view(59)
Offers pick-up/drop-offs(58)
Negative reviews(121)
Runmysilkroad
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Top Hotel. Friendly staff, exiting place for children and great rooms. Good breakfast with much varieties. Rooms with good view to sea
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Howard Lukmito
Premier Superior Room (Double bed)
Stayed in May 2024
Business travelers
1 review
4.2/5
Very Good
Posted on May 17, 2024
A very new hotel 15 min from the airport. Generally good room although a bit warm. The shuttle bus to airport is as shown below. However the attitude of the bus driver leaves a bad taste
6/10
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings especially for the attitude of the bus driver, We look forward to welcoming you back soon.---- General Manager William Lau
Louis
Premier Superior Room (Double bed)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
This was a great place to check in.. The quality of the hotel was amazing for a cheaper price. It’s a bit isolated, but if you are trying to escape the city and take a break, this is the place.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Olga Koy
Premier Deluxe Queen Room
Stayed in Jul 2024
Couples
2 review
4.0/5
Very Good
Posted on Jul 23, 2024
we booked the hotel for its easy access to the airport. takes exactly 15 mins door to door by taxi. they have free shuttle which starts around 6 am and goes very frequently. we needed an earlier departure, so hotel helped to book a taxi. the check in was very slow at 9pm, ladies at the lobby seemed to be quite new to the job, but still very polite. the room was as described and had a balcony. a bit weird to have a transparent door to the toilet. room and bathroom feel new and clean great bed, walk in closet. there was nothing open at 5 am to get a coffee. the hotel is at a very remote area. overall very satisfied, but the hotel could have offered some 24/7 light breakfast options . it could benefit from 24/7 spa as well.
Response from Property: Dear valued guest, thank you for staying at The Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau
Alastair
Premier Superior Room (Double bed)
Stayed in Jul 2024
Couples
8 review
4.7/5
Amazing
Posted on Jul 17, 2024
Conveniently located for airport. Facilities are very modern, large gym and decent sized pool.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
David
Premier Superior Room (Double bed)
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 25, 2024
Nice rooms and amenities. Staff were helpful in booking a taxi outside of their free shuttle hours.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Guest User
Premier Superior Room (Double bed)
Stayed in Oct 2024
Business travelers
38 review
3.0/5
Posted on Oct 29, 2024
Good room, good service, free airport shuttle. A good choice
EdTommo
Premier Deluxe Queen Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 8, 2024
This is a great airport hotel! Really easy to use and the location is fantastic for easy access to the airport
Response from Property: Dearvaluedguest,thankyouforstayingatPrimusHotelShanghaiSanjiagangandforleavingyourreviewhere.Wearethrilledtoknowthatyouhadawonderfulstayexperience,andwillcontinuouslyimproveourservicesandofferings.Welookforwardtowelcomingyoubacksoon.----GeneralManagerWilliamLau
Aleksei
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Aug 6, 2024
Good hotel for families who travel with cars.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Guest User
Premier Superior Room (Double bed)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Pipi Deng thank you for your help and service which was very good
Response from Property: Dearvaluedguest,thankyouforstayingatPrimusHotelShanghaiSanjiagangandforleavingyourreviewhere.Wearethrilledtoknowthatyouhadawonderfulstayexperience,andwillcontinuouslyimproveourservicesandofferings.Welookforwardtowelcomingyoubacksoon.----GeneralManagerWilliamLau
Casey
Premier Superior Room (Double bed)
Stayed in Jun 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Jun 15, 2023
Nice hotel, close to airport, good environment. Just abit far from town. Good for chilling
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and we will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
15 review
2.7/5
Posted on Dec 7, 2023
Poor Location, you can never get to the correct location by Maps, it will always take you to Qube Hotel. The breakfast was not good, although the Buffet spread was good. Sorry, I might be wrong, but for me was not at all 5 star standard. I chose this as I needed to stay near the airport, but then it’s better to choose a 4 star which is more frequently visited by travellers than this hotel..
Response from Property: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. I am sad to read our service and breakfast quality delivered at the Primus Hotel Sanjiagang has failed to meet with your expectation during your recent stay. There is always room to improve and impress and your valuable feedback provides us with clear direction of what needs to be done better. We are committed to keep striving for excellence and hope you will give us another opportunity to serve and take care of you the next your return. Best regards---- General Manager William Lau
Terrence
Deluxe Room (2 beds)
Stayed in Nov 2023
Travel with friends
2 review
3.0/5
Posted on Nov 26, 2023
There is nothing in the area. Just a complex of 3 hotels. Nearest supermarket is 5km away. Absolutely nothing to do. Food also not much choice.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau
Helmut Struck
Premier Superior Room (Double bed)
Stayed in Nov 2023
Business travelers
33 review
2.5/5
Posted on Nov 18, 2023
Not to recommend for stay colse to airport before flight in the morning. English speaking staff is nearly not exsisting and big costruction close by the Hotel that create a lot of noise. Nothing aroun d the Hotel
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay，The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service from now on. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau
JSloane93
Premier Deluxe Queen Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 25, 2023
My fiancé and I use this hotel frequently when we are flying abroad. It is so conveniently located, with only 10 minutes worth of a DiDi/ taxi ride away from Shanghai Pudong International Airport. We always feel so relaxed after staying at this hotel. The service is really amazing, the staff are friendly and our favourite part of this hotel is how well they treat all the animals they look after.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau