Starr Hotel(Shanghai Jing'an Railway Station)

Starr Hotel(Shanghai Jing'an Railway Station) Reviews

Starr Hotel(Shanghai Jing'an Railway Station)

386 West Zhijiang Road (Zhijiang Xi Lu), Jing'an District, Shanghai, 200070, ChinaView Hotel Details
Starr Hotel(Shanghai Jing'an Railway Station)
Starr Hotel(Shanghai Jing'an Railway Station)Starr Hotel(Shanghai Jing'an Railway Station)Starr Hotel(Shanghai Jing'an Railway Station)
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Starr Hotel(Shanghai Jing'an Railway Station) Guest Reviews

4.3/5
747 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(747)
Positive reviews(663)
Reviews with photos/video(112)
Easy to get around(78)
Convenient location(63)
Close to metro(38)
Large rooms(33)
Many dining options(19)
Many amenities(17)
Poor Internet(11)
Perfect for families(6)
Negative reviews(84)
Kiana Lopez
Deluxe Studio Queen
Stayed in Jul 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Jul 30, 2024
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Response from Property: Dear customer, thank you for your recognition of the Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you.
Sonto
Deluxe Suite
Stayed in Apr 2024
Couples
31 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The apartment hotel is near a shopping center, easy access to transportation, very spacious suitable for people traveling in groups
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Travelwithfoo
Deluxe Studio Queen
Stayed in Jul 2024
Family
8 review
3.5/5
Posted on Jul 29, 2024
Location is within walking distance to metro. Many shops, eatery around the hotel. Staff is not very obliging in assisting request. Apart from that, our stay is still pleasant.
Response from Property: Dear customer, thank you for your recognition of the Star Hotel. The hotel will strengthen training and improve service levels. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you.
Su Sucipto
Superior Deluxe Double Room
Stayed in May 2024
Family
7 review
4.0/5
Very Good
Posted on May 13, 2024
Good place, near subway station
Response from Property: Dear customer, thank you for your recognition of Star Hotel. We have been committed to providing better services to every guest. We look forward to serving you again when you stay next time. Thank you!
Bryan Christ Lee
Deluxe Suite
Stayed in Jun 2024
Family
10 review
4.7/5
Amazing
Posted on Jul 1, 2024
near to metro station. Room is big and clean. Always going back here when I visit shanghai.
Guest User
Family Parent-child Suite
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Can wash/dry and cook (did not use) in the room. Neat and clean room. Supermarket 盒马 huge is right next to hotel. Many eatries too.
Response from Property: Dear customer, thank you for your recognition of Huanxing Hotel. We have been committed to providing better services to every guest. We look forward to serving you again next time you stay, thank you!
Guest User
Deluxe Studio Queen
Stayed in Oct 2023
Couples
5 review
4.7/5
Amazing
Posted on Oct 7, 2023
The location is good very close to the subway line 1, and there's a provision store Hema next door. The room is comfortable with good amenities, washing machine was a bonus with a kitchen counter, there are no utensils, but if we ask they will provide a dish or a pan . There's a breakfast table for 2. Comfortable bed. Negative aspects area, 1. the WiFi is very bad if we want good speed we have to pay 20 rmb per day. 2. There's a lot of dust near the washing machine and under the kitchen counter. 3. We have to give 500 rmb as fixed deposit which will be refunded after check out. 4. Not very helpful for the foreign guests who don't know Chinese.
Response from Property: Dear customer, thank you for your recognition of Huanxing Hotel. We have been committed to providing better services to every guest. We look forward to serving you again next time you stay, thank you!
Ching Mak
Superior Deluxe Twin Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 9, 2024
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Arnunyaon
Superior Deluxe Double Room
Stayed in Aug 2023
Couples
9 review
4.2/5
Very Good
Posted on Oct 28, 2023
I was completely impressed with their professionalism and customer services. I went there on Valentine’s Day. Highly recommend for staycation on your special occasions.
Response from Property: Dear customer, thank you for your recognition of Huanxing Hotel. We have been committed to providing better services to every guest. We look forward to serving you again next time you stay, thank you!
gotripq
Superior Deluxe Double Room
Stayed in Aug 2023
Travel with friends
33 review
5.0/5
Outstanding
Posted on Aug 18, 2023
3 minute walk to train station. Stores, restaurants and supermarket nearby Comfortable room
Response from Property: Dear customer, thank you for your recognition of Star Hotel, we have been committed to providing better service for every guest. Looking forward to serving you again on your next stay, thank you!
Guest User
Family Parent-child Suite
Stayed in Jan 2024
Family
6 review
4.5/5
Great
Posted on Mar 10, 2024
We enjoyed our stay in this hotel. Staff was nice, clean good location. The only thing missing was a head to toe mirror in the room and since we had a room with a kitchen, the basic coutelleries where missing. Other than that, great stay!
Response from Property: Dear customer, thank you for your recognition of Huanxing Hotel. We have been committed to providing better services to every guest. We look forward to serving you again next time you stay, thank you!
Guest User
Deluxe Suite
Stayed in Aug 2024
Solo travelers
51 review
4.0/5
Very Good
Posted on Aug 16, 2024
Nice to stay in a fantastic area
Guest User
Premier Suite Twin
Stayed in Mar 2024
Couples
5 review
4.2/5
Very Good
Posted on Apr 4, 2024
The hotel is a bit old but location is very good
Guest User
Deluxe Studio Queen
Stayed in Sep 2023
Solo travelers
2 review
2.2/5
Posted on Sep 15, 2023
The smell of the room is really bad. The room is OK but not entirely clean. Wifi is not fee unless the speed is low and connection is poor. The only best thing is that there is a machine machine inside the room and it is a LG branded one.
Response from Property: Dear customer, regarding the peculiar smell in the room, we have reported it to the relevant departments to take measures to improve it. Thank you for your valuable opinions. We have been committed to providing better services to every guest. We look forward to serving you again next time you stay, thank you!
Guest User
Family Parent-child Suite
Stayed in Nov 2023
Family
1 review
3.2/5
Posted on Nov 9, 2023
The room is too smile. Very small fitness room, Recept Officer not sevice mind
Response from Property: Dear customer, for the questions you have raised, we will strengthen the service awareness of our employees and deeply apologize for the unpleasantness caused to you! We are always committed to providing better service to every guest. We look forward to serving you again next time you stay, thank you!