Easttune Hotel

Easttune Hotel Reviews

Easttune Hotel

Xinhua Avenue (Xinhua Dadao), Chaoyang District, Shantou, Guangdong, 515100, ChinaView Hotel Details
Easttune Hotel
Easttune HotelEasttune HotelEasttune Hotel
Check available rooms for your travel dates
We Price Match
1 night

Easttune Hotel Guest Reviews

4.5/5
Good
528 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(528)
Positive reviews(509)
Reviews with photos/video(69)
Awesome rooms(119)
Friendly front desk staff(78)
Classy environment(53)
Luxurious(30)
Large rooms(29)
Quiet & comfortable(28)
Delicious breakfast(27)
Convenient parking(22)
Negative reviews(19)
Guest User
Executive Double Room
Stayed in Apr 2024
Family
2 review
1.5/5
Posted on Apr 5, 2024
Service attitude and timeliness are very poor. The environment is also average. Far sorry for the five stars and price. ps: The male receptionist on the night of check-in was the only highlight. He was efficient and had good service. The female receptionist who was replaced later had low awareness and a bad attitude.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay. We are very sorry that we could not give you a perfect stay. We have already arranged the 2-meter large bed that you requested by phone before check-in. The room is equipped with two breakfasts. After you checked in, you requested two more breakfasts per day. It is a pity that the hotel cannot meet your request. I'm sorry that this made you feel like you have low awareness and a bad attitude. We are very sorry that this stay did not meet your expectations. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Guestroom - Double Occupancy
Stayed in Aug 2023
Other
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
I booked this hotel during the Chinese Valentine's Day and called the hotel to see if they could help with the decoration. Unexpectedly, they upgraded the room with a bathtub for free. The decoration was so beautiful. My girlfriend was very happy. It was such a surprise! A very luxurious and high-end hotel, highly recommended! ! !
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for sharing your pictures and texts! The friends who served you are very happy to see that you are so satisfied with your stay at Yutong Hotel! Everything we do is to provide the most thoughtful and considerate service to our guests. We are really touched to see your satisfaction and affirmation. We will definitely not forget our original intentions and keep working hard, and look forward to bringing you a more wonderful and pleasant stay experience next time.
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
13 review
2.5/5
Posted on Feb 15, 2024
1. The equipment is old, many sockets are broken, and the carpet looks dirty. 2. Bed 1.2 is too small 3. The pillow is unusable, too soft and thin 4. There are too few types of breakfast and it is unpalatable.
Original TextTranslated by Google
Response from Property: Dear tenant, hello! Thank you very much for giving us your valuable advice despite your busy schedule! We are very sorry that this stay did not meet your expectations. In response to the questions you raised, we have fed back your opinions to the relevant departments as soon as possible. We always pursue to create a perfect stay experience for our guests. Xiaoyu will provide more considerate and meticulous services to allow you to stay away from the noise of the city and quietly enjoy the beauty of the small town. We look forward to your choosing Xiaoyujia again! I wish you success in your work and a happy life!
Guest User
Guestroom - Double Occupancy
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 12, 2023
The room is spacious and well-lit. The floor is high enough and very comfortable. The room is larger than other ordinary hotels, which is a surprise. There are also free snacks and pure milk. The waitress is very attentive and friendly. The front desk is enthusiastic and I am satisfied with the whole process. I will come again in the future! The only choice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five little stars! It is a great honor for Yutong International Hotel to receive your full praise. With your encouragement, we will do better and better. We look forward to your stay again, and you are welcome to share this pleasant stay experience with your friends. I wish you all the best on your journey!
Guest User
Guestroom - Double Occupancy
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 9, 2023
The location of the hotel is good and the transportation is convenient. There is a small cotton city nearby, which is very convenient for eating and other things. Parking is convenient. The front desk is very welcoming. The room decoration is high-end, the hygiene is good, and it is very clean
Original TextTranslated by Google
Response from Property: Thank you for choosing Shantou Yutong International Hotel. No matter how many advertisements there are, it is not as good as word of mouth. We value every guest’s personal experience. As long as you come to the hotel, you are our valued guest. We are willing to do our best to make you Every stay at the hotel is like coming home, making you feel comfortable and happy during your short journey. We look forward to your visit again.
Guest User
Guestroom - Double Occupancy
Stayed in Jul 2023
Other
3 review
5.0/5
Outstanding
Posted on Jul 17, 2023
As soon as you enter the hotel lobby, there is a light scent of aromatherapy, which smells good. Thanks to Ms. Lin at the front desk for enthusiastically helping us upgrade to a deluxe room for free. The service was particularly good. Ms. Huang at the front desk also introduced us to local snacks and attractions. The room was luxurious, large and quiet. It was a very comfortable stay. Overall very satisfied... worth recommending
Original TextTranslated by Google
Response from Property: There are close friends in the sea, and there are neighbors in the world. You are Xiaoyu's close friend, and your recognition is the driving force and goal for Xiaoyu to move forward. Xiaoyu believes that guests are family members, so that every time you stay is like returning home. The care, thoughtfulness, care, and warmth of your family members are all Every Xiaoyu gives the most sincere gift to his relatives. Please believe that whether you are on a business trip or traveling, Yutong will be your best choice. We look forward to your experience again and welcome you home anytime! ! !
Guest User
Superior Room (2 Beds)
Stayed in Jan 2023
Family
2 review
1.0/5
Posted on Jan 27, 2023
As the most upscale and most expensive hotel in Chaonan District. What a shame! The price of 1288 is really a pit. The facilities are outdated, and my room on the 7th floor was full of oily smoke at night. I don't know where it came from. Service staff lack of training, no sense of service! I ordered a Niuhe, but there was no chili when it was delivered, so I called and asked for a plate of chili sauce. The person who answered the phone first taught me a lesson, saying why he didn't tell the bad waiter in advance that he had to run again. I wanted to start scolding, but just think about the New Year's Eve. Do you not understand the truth that the customer is God? What's more, does Niuhe without chili sauce have a soul? Don't you understand?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for giving us valuable opinions in your busy schedule. We hope that you will understand and correct us for some omissions in the process of serving you. We are very sorry that this stay did not meet your expectations. In response to your question, the hotel will strengthen the service training of hotel staff to prevent this kind of situation from happening again. We always pursue to create a perfect check-in experience for our guests, and sincerely invite you to come again.
Anonymous User
Featured 2-bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
做為潮陽當地首家星級酒店,入住體驗舒適,前台Lisa給我升級房型;房間還會有送水果點心;晚上還會安排甜品讓我工作了一天的疲憊有了個温馨的港灣和舒適休息的空間退房時因為有事耽誤,Carl主動給我延遲退房時間,真的是周到!很贊[強]
Translate
Anonymous User
Guestroom - Double Occupancy
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 5, 2024
第2次入住這個酒店,首先説一下酒店的位置。附近吃喝還是比較多的。如果覺得附近不是很方便,可以騎共享電瓶車。這個城市最好的就是有共享電瓶車,到哪兒去都很方便。 房間真的很大。房間的床墊真的很舒服。一點也不軟。而且服務人員很好。晚上還給了糖水。
Translate
Win yuguotianqing
Deluxe Double Room
Stayed in Feb 2024
Business travelers
63 review
5.0/5
Outstanding
Posted on Feb 29, 2024
很滿意的一次入住體驗,訂了5間房,訂了房後會有客服主動聯繫,確認客人對房間有什麼需求,因本人是攜程黑鑽會員,有免費升級房型的權利,所以告知需要升級,還為外賓選一下好的房間,謝謝Linda和Carl幫我們升級到行政房,非常感謝!
Translate
Guest User
Guestroom - Double Occupancy
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 10, 2024
汕頭中高檔酒店,環境衞生好,距汕頭南站17分鐘車程。周邊是商品樓住宅小區,離潮陽鬧市區約3公里。附近有公交站。
Translate
Anonymous User
Deluxe Double Room
Stayed in May 2024
Family
3 review
3.5/5
Posted on May 20, 2024
房間內有歡迎小禮品及時令水果,房間乾淨企理,衛生情度滿意,潮陽區值得入住的酒店👍🏻👍🏻👍🏻
Translate
JinchaoMichael
Guestroom - Double Occupancy
Stayed in Apr 2024
Couples
5 review
4.7/5
Amazing
Posted on Apr 15, 2024
是潮陽規格最高的酒店了,前台大廳很歐式很豪華,房間乾淨,也專門去看了宴會廳和會議室,樓下餐廳我很大,整體入住體驗不錯
Translate
Leerhesimatan
Guestroom - Double Occupancy
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 25, 2024
房間很大,乾淨衞生,樓下有快充樁。感謝linda的熱情服務,非常滿意。免費升級了雙早,房間內放了免費的水果小吃茶葉和牛奶,非常感謝客房管家,服務讓人感到舒心,下次還會選擇入住。
Translate
Yangguanglaonanren5499
Guestroom - Double Occupancy
Stayed in Feb 2024
Family
14 review
5.0/5
Outstanding
Posted on Feb 8, 2024
雖然衹入住了該酒店一天.但是還是讓我深深地感受到了什麼叫賓至如歸。登記入住時給我們升級了房型.還免費贈送了早餐。房間還有歡迎水果和零食。特別是兩位服務員的留言真心的讓人感動啊!如果下次再來汕頭、我們一定會再次入住裕通國際大酒店的。在這裏我再次對接待和服務過的酒店員工表示由衷的感謝🙏
Translate