Hanting Hotel Shantou Red Scarf Road Guest Reviews
4.5/5
Good
629 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(629)
Positive reviews(612)
Reviews with photos/video(71)
Convenient location(61)
Friendly front desk staff(44)
Classy environment(40)
Delicious breakfast(28)
Large rooms(15)
Convenient public transportation(12)
Close to beach(12)
Poor air conditioning(5)
Negative reviews(17)
Guest User
Family Room
Stayed in Jan 2024
Family
10 review
4.7/5
Amazing
Posted on Jan 28, 2024
Breakfast is good. The only drawback would be there is only one elevator available. Would have to wait longer during check out time.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
KLK9
Family Room
Stayed in May 2024
Family
3 review
3.0/5
Posted on May 26, 2024
Bad: (1) The hotel advertised as "some non-smoking" rooms are available. Requested one and only to find out during check-in that all rooms are smoking allowed. We were choked with strong cigarette odours in our room (2) Poor reception desk service. They kept asking us to contact Trip.com about misleading advertisement and made no effort to ensure our stay was comfortable. 3 of us check-in but only provided with 2 sets of towels. Toilet papers are kept at minimal and ran out by next morning (3) Lots of mosquitoes!
Good: (1) The location is good with plenty of shops around and walking distance to the bus stops (2) The room size is good as well (3) Breakfasts were provided with the booking and on-site laundry was really convenient
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable feedback is very important to us. We have disciplined and retrained the employees on duty. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
Sapinya
Queen Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Receptionist very helpful , good service , clean room , good breakfast
Response from Property: Dear guests, thank you for your trust in our hotel and your strong recommendation. We will never stop moving forward. For your support, we will be more persistent and look forward to your stay again. I wish you good health!
Anonymous User
Queen Room
Stayed in May 2024
Business travelers
72 review
3.6/5
Posted on May 15, 2024
It's average, there are not many types of breakfast, many of them are not too hot, the dumpling skins are hard, and they are probably not fresh. I don't recommend buying. The room is ok, and you can swipe your card to get in the elevator.
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6/8
Response from Property: Dear guest, we are very sorry for bringing you a bad check-in experience. The hotel will investigate and verify your feedback and re-check the dumpling categories. If they are unqualified, they will be replaced. The hotel would like to express its most sincere apology to you again and thank you for your feedback.
Anonymous User
Queen Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 15, 2024
Suitable for business trips, good reviews
Hygiene: meets the requirements, Hanting standard
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Response from Property: Dear guest: Thank you for choosing our Hanting Hotel. We are extremely honored to serve you. Thank you very much for sharing your stay experience and giving us satisfactory praise and encouragement. Your satisfaction is the best affirmation and encouragement for us. We look forward to seeing you. See you again, I wish you good health and all your wishes come true!
Yizhuzuijiuxiaohongchen
Family Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on May 1, 2024
I was hesitant after reading the bad reviews...Really, this Hanting is really service-oriented. The front desk is very polite. The lady at the front desk is enthusiastic and has a nice voice. The little brother is shy and answers all questions. No matter how you ask, he is not annoyed. The supplies are all Hanting standard, and the breakfast is rich. Located in the old city, the price is cheap where residents live, and there is no need to deliberately go to the pedestrian street. There is a snack bar a few steps away. It is recommended to take the popular bus No. 105 from Shantou to Nan'ao Island (you can see when this bus enters the station on Gaode Map, just turn left 120 meters opposite the hotel). The bus is very empty. Prepare 14 yuan in change in advance or scan the code, and it will take about 80 minutes. Taking a taxi and paying a bridge toll of 96 yuan is not much faster. You can also take this to Shantou first when leaving the island. The online car-hailing drivers are basically locals and will still ask you for the bridge toll. If you want to eat seafood in Chaoshan, try to go to Shantou. Chaozhou is much more expensive than this. Opposite the hotel is the residents' vegetable market. You can't see river fish, but all seafood is sold... There is a row of seafood processing shops next to it, and it costs 10 yuan to process and fill a box. White rice and noodles are charged separately. The seafood stalls nearby clearly marked the prices and the prices were reasonable.
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6/8
Response from Property: Dear guest: Hello! I am glad that you choose to stay at Shantou Hanting Honglingjin Road Hotel. I was stunned when I saw your evaluation. The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious. Home is a safe haven, a cozy nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart. I look forward to your next return home!
Anonymous User
Family Room
Stayed in Mar 2024
Couples
16 review
4.7/5
Amazing
Posted on Mar 17, 2024
The location is excellent, and travel is very convenient. There are many food stalls and goose meat restaurants downstairs. It is close to a vegetable market, so it is very convenient to buy fruits. It is also a short walk to the river.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Linxiaoming0592
Guestroom (2 beds)
Stayed in Mar 2024
Other
13 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The hotel is located in the city center of Shantou, very close to the Shantou Municipal Party Committee. Living here gives you a sense of security without worrying about public security issues. The path in front of the hotel is called "Red Scarf Road". The westernmost end of the road is the famous "Pen Picked Up" sculpture, and the east side of the road is the historical monument Qilu Fort, which has not yet been affected by commercialization. The heavy sense of history is self-evident; the most important thing is that the south side of the hotel is only one block away from the coastline. Looking straight ahead from the window of the guest room, the first thing that comes into view is the new seaside market where affordable food gathers, and then the beautiful coastline and the beautiful and continuous Luoshi Mountain on the opposite bank. You can see the beautiful scenery of Shantou without leaving your home. There are bus stops in three directions near the hotel, and the transportation is convenient and well-connected. You can walk to the square ferry and experience the romantic sea view for only one dollar. This stay experience is excellent. If I have the opportunity to travel to Shantou next time, this hotel will still be my top choice.
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Response from Property: Dear guest, hello, we are very happy to review for us despite our busy schedule. Our enthusiasm for you will surely increase day by day. We only hope to meet you again and look forward to your visit again. We wish you good health and all the best!
Anonymous User
Guestroom (2 beds)
Stayed in Mar 2024
Travel with friends
13 review
4.5/5
Great
Posted on Mar 7, 2024
Very close to the ancient city, convenient for public transportation around, and good service
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very happy to review for us despite our busy schedule. Our enthusiasm for you will surely increase day by day. We only hope to meet you again and look forward to your visit again. We wish you good health and all the best!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Travel with friends
14 review
4.5/5
Great
Posted on Feb 22, 2024
The hotel is quite old, it is a residential building, with convenient transportation, parking spaces, laundry room, and average breakfast. It would be better if the breakfast was improved! !
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Response from Property: Meeting is the best time. One-time satisfaction is not our goal. We hope that customers are satisfied every time. In summer, we are your cold air conditioner, and in winter, we are your little cotton-padded jacket. We sincerely look forward to your visit again!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
11 review
2.5/5
Posted on Feb 2, 2024
First of all, I want to declare that this is the worst Hanting Hotel I have ever stayed in, no doubt about it.
1. I smelled a strange smell when I entered the room, and there was a layer of white ash on the kettle plate on the table.
2. The hangers are so old that they can't be any older, please see the picture.
3. I didn't use the unified toiletries of Hanting. The shampoo and shower gel were not the products of the previous Hanting (the squeezed out was coffee-colored, and the products that should be matched were translucent and smelled good). The bottle was correct, and you can see what was inside for yourself. After that, I reported it to the front desk and the cleaning lady brought the shower gel that should be matched.
4. The stains on the floor of the corridor in front of the window were not cleaned up.
5. When I opened the towel box, I saw long hair, which made me lose the desire to take a shower.
6. The table lamp and the base of the kettle were like this and they didn't replace them with new ones.
Finally, I would like to praise the front desk. The service is good!
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6/11
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable feedback is very important to us. We have punished the staff on duty and retrained them. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again
Guest User
Family Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The hotel I chose for a stopover at Dalian Airport is within walking distance from the high-speed rail station, making it very convenient to go to the airport. The breakfast buffet is pretty good, the room is big enough and quite clean, and there is also a restaurant next to it, so it can be a stopover option at the North Station.
Original TextTranslated by Google
Response from Property: Meeting is the best time. One-time satisfaction is not our goal. We hope that customers are satisfied every time. In summer, we are your cold air conditioner, and in winter, we are your little cotton-padded jacket. We sincerely look forward to your visit again!
Chileyiqisideyu
Superior Room
Stayed in Jan 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Very good, transportation, facilities, sanitation, environment, sanitation, and services are all in good condition. I will stay here again when I come to Shantou in the future. The only drawback is that I am familiar with big data? The price will increase when you renew your subscription.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
zwg_168
Guestroom (2 beds)
Stayed in Jan 2024
Travel with friends
43 review
4.0/5
Very Good
Posted on Jan 11, 2024
The hotel facilities are relatively new, the environment is clean, and it is located in the city center. You can choose to share electric bicycles for travel. There are many small restaurants around, which can meet ordinary dining needs. Disadvantages: The TV is small, the Wi-Fi signal is not smooth, and the price is high.
Original TextTranslated by Google
Response from Property: Meeting is the best time. One-time satisfaction is not our goal. We hope that customers are satisfied every time. In summer, we are your cold air conditioner, and in winter, we are your little cotton-padded jacket. We sincerely look forward to your visit again!
Anonymous User
Guestroom (2 beds)
Stayed in Dec 2023
Family
15 review
4.0/5
Very Good
Posted on Dec 26, 2023
The room is OK, the street-facing room is a bit noisy, the main road outside, you can see the estuary. No disposable razors were found in the bathroom, hope it will be improved, overall it is good.
Original TextTranslated by Google
Response from Property: Please accept the most sincere greetings from the hotel. We are deeply sorry for the situation you encountered during your stay. Due to the recent peak tourist season, we were unable to provide you with a satisfactory room. We apologize again. We will feedback your comments to the relevant departments and follow up on the investigation and coordination. Disposable razors are available at the front desk.