Tianma Grand Hotel

Tianma Grand Hotel Reviews

Tianma Grand Hotel

No.1399 Yumin Road, Keqiao Town, Shaoxing, Zhejiang, 312030, ChinaView Hotel Details
Tianma Grand Hotel
Tianma Grand HotelTianma Grand HotelTianma Grand Hotel
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Tianma Grand Hotel Guest Reviews

4.8/5
Excellent
1098 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1098)
Positive reviews(1084)
Reviews with photos/video(127)
Delicious breakfast(129)
Friendly front desk staff(107)
Convenient parking(34)
Great swimming pool(19)
Delicious buffet(14)
Luxurious(12)
Has rooms for families(11)
Perfect for kids(10)
Negative reviews(14)
Chris Marote
Superior Twin Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Very friendly staff. The room is amazing, the bed is like a clouds. Love all! ♥️
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Superior Twin Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Jerry best service,I love this hotel
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Gaurav
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Mr Jerry helped me a lot. Hotel was very good.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
ESMAIL08
Deluxe Twin Room
Stayed in May 2023
Business travelers
4 review
4.0/5
Very Good
Posted on May 27, 2023
Nice and clean hotel in the Center of city, recommend it.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Ali
Deluxe Queen Room
Stayed in Sep 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Clear and comfortable . Breakfast is good. Personal are suave. Bedding is also quite good. I was there for business trip. Next time gonna go again.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Naga Mallikarjun
Parent-child Room
Stayed in Mar 2023
Family
9 review
5.0/5
Outstanding
Posted on Mar 5, 2023
Hotel stay is too good and service is very professional. Liked the place and would love to stay again.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
JITENDRA
Superior Queen Room
Stayed in Aug 2024
Business travelers
21 review
4.5/5
Great
Posted on Aug 18, 2024
Good hotel & helping staff
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Ahmad Qaderi
Superior Queen Room
Stayed in Sep 2023
Business travelers
103 review
4.7/5
Amazing
Posted on Sep 22, 2023
Used to be the best in the area. But quite old now. Mainly AC system maybe need to be cleaned
Response from Property: Dear Guest,Thank you for staying at ShaoxingTianma Hotel and taking the time to write us a reciew.Tianma Hotel has been committed to providing guests with a comfortable stay environment and warm butler service since its opening .The air conditioning problem you mentioned has been synchronized to the engineering department. And the subsequent engineering Department will test the air conditioning of each room one by one and maintain it regularly to ensure that every guest can come and return satisfied and have a perfect stay experience .If we have the honor to meet again,we also hope that you can feedback your needs at any time during your stay,so that we can solve your problems in time ,We wish you the best in your job.
EvanA
Superior Queen Room
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 18, 2023
As an American business traveler, this is probably the best hotel that I’ve stayed at in Shaoxing. I’ve stayed here repeatedly over the past 5 years or so. The hotel staff is friendly and can accommodate most of your needs if you are new to China or the city. They also have one of the best dinner buffets that is affordable with a wide variety of cuisines and all you can drink beer.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Mukul
Superior Twin Room
Stayed in Jun 2023
Business travelers
5 review
3.0/5
Posted on Jun 9, 2023
Pretty average service . Breakfast was as per 4 star hotel , lacks European foods .
Response from Property: Dear guests, thank you for staying in Shaoxing Tianma Hotel and giving timely feedback on your occupancy experience. It is a pity that we did not seize this opportunity to serve you, and did not provide you with a perfect check-in experience, we are very sorry! Your valuable advice has been synchronized to the relevant departments, in view of the problems you mentioned, we will continue to improve themselves, do targeted review and improvement, to ensure that the most perfect products dedicated to the guests' craftsmanship quality and continuous efforts. Sincerely look forward to your presence again, witness the growth and progress of Tianma, I wish you a smooth work and a happy life!
Travel is my live
Superior Queen Room
Stayed in May 2024
Business travelers
35 review
4.7/5
Amazing
Posted on May 6, 2024
It is good hotel
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Maxxii
Executive Queen Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Selina is very nice,I can back agina
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Raquel Monreal
Superior Queen Room
Stayed in Jun 2022
Couples
47 review
4.0/5
Very Good
Posted on Jun 19, 2022
Breakfast is delicious with large variety of food and the bedroom is nice, comfy bed. Also the staff is kind and helpful. However, we felt a bit disappointed with the facilities specially the gym, most of the machines are rusty, cranky and some of them broken. Also, sauna wasn’t included, you have to pay it apart and it’s quite pricey. Regarding the swimming pool, was very noisy with lots of kids jumping in the water and splashing. Overall it’s not bad.
Guest User
Parent-child Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
alice is good . good smiling. good service
Rojas Jaramillo Valeria
Superior Queen Room
Stayed in Mar 2023
Business travelers
9 review
4.7/5
Amazing
Posted on May 1, 2023
good breakfast, very good service, nice rooms but not very new.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!