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Verified reviews
Location4.6
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(42)
Positive reviews(30)
Reviews with photos/video(9)
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Awesome stay(3)
Awesome rooms(3)
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Negative reviews(1)
Guest User
[Non-Smoking][Sea Side]Western-Style Twin Room
Stayed in Aug 2024
Solo travelers
10 review
4.5/5
Great
Posted on Oct 15, 2024
Perfect location. It was a 5-min walk from the bus station and less than 10 min from Roadside rest area. Room was spacious and it faced to the sea. Enjoyed the beautiful sunset from the balcony . Delicious breakfast and dinner. Food of western and Japanese style was provided. Dining area was big.
Unfortunately, the staff didn't speak English. Need to spend sometime to communicate and they tried their best to give help anyway. Better to use the Google translate in this case. Check-in time was 15;00. There is no receptionist before that. For guests arrived before 15:00 can leave luggage in the hotel but guests had to bear the responsibility.
Guest User
No Designated Room (1 Person or More Available) [Room Type Chosen by Hotel][Non-Smoking]
Stayed in Mar 2024
Couples
7 review
4.0/5
Very Good
Posted on Mar 21, 2024
Very little interaction with the front desk as usually no one is around. The breakfast is good especially the hotpot
Guest User
No Designated Room (1 Person or More Available) [Room Type Chosen by Hotel][Non-Smoking]
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 8, 2023
Hotel staff is very polite and friendly. Breakfast and dinner included in booking was nice. Even it is a pre prepare set dinner and breakfast but it was plentiful. We have a great time spent in this hotel.
There are attraction nearby hotel within walking distance.
Guest User
No Designated Room (1 Person or More Available) [Room Type Chosen by Hotel][Non-Smoking]
Stayed in Jun 2023
Couples
9 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Love this hotel with clean room and delicious foods
Guest User
[Non-Smoking][Sea Side]Western-Style Twin Room
Stayed in Sep 2024
Family
8 review
4.5/5
Great
Posted on Oct 1, 2024
Just opposite the Shiretoko Heritage Center, facing the Sea of Okhotsk, you can enjoy the sunrise and sunset every day, and breakfast and dinner are all buffets of good quality. When leaving the hotel, the waiter bowed 90 degrees to thank you.
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Guest User
Ocean View Twin Room 31 To 35 Sq M
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 23, 2024
The location of the hotel is very good, and the quality of the breakfast and dinner buffets is very good. Sitting by the window, you can watch the beautiful and charming sunset by the sea. The price/performance ratio is very good. I recommend it to everyone.
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Carrie Tse
Run Of House-Non-Smoking
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 19, 2024
Good location, convenient parking, rich breakfast and dinner, and considerate service! Watch the sunset from the hot springs, and you can borrow the open-air baths that are closed on the day you check in.
Compared to most hotels in Japan, the room is quite large, with tatami, very suitable for families. The hot spring is also great, we reserved it for the few days we stayed.
The hotel is in a good location, and it is very convenient to enter and exit the Shiretoko Five Lakes. It is quiet. Convenient parking.
The facilities are a bit old, but the overall hygiene is OK. I stayed in a west-facing mountain view room, and the balcony could be cleaner.
Dinner and breakfast are included, which is a highlight. Recommended.
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emily Mami
Mountain Side Japanese-Style Room 16 To 20 Sq M
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The room rate includes a buffet dinner and breakfast, with beef and mutton barbecue, which is better than expected
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Guest User
Japanese-Style Room
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 18, 2024
The roadside station and convenience store were nearby, and the room had a separate bathroom and toilet, so it was perfect, but the only thing that was disappointing was the breakfast. The menu was almost the same as the previous night's dinner, and there was complaints that there was nothing for the children to eat. I thought that on days when there were fewer guests, it would be better to serve a set meal format instead of forcing it into a buffet.
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lvlvlv
Special Ocean View Semi Western-Style Room With Private Open-Air Bath
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 23, 2024
I booked a meal-inclusive package, dinner was delivered to the room, and breakfast was buffeted in the restaurant on the second floor. My parents were very satisfied with the meal. I had buffet sizzling beef for breakfast. Can you believe it?
The room and bathroom are very spacious, and there is also an outdoor hot spring. It is perfect for relaxing on vacation.
One point I want to complain about is the additional hot spring fee (100 yen per person per day). This was not stated when booking, nor was it charged when checking in, nor was it charged when returning the key at checkout. It wasn't until we finished breakfast and were about to drag the suitcases and leave in the car that the waiter chased us out to collect them, which somewhat delayed our subsequent itinerary.
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Guest User
Japanese-Style Room
Stayed in Aug 2024
Couples
1 review
3.5/5
Posted on Aug 13, 2024
Most of the staff were foreigners, but they worked very hard.
It was a buffet style, but the types of side dishes for dinner and breakfast were mostly the same, so if they had changed it a bit more I might not have gotten bored.
However, the view was nice and the room was clean, so I would like to go again if I have the opportunity.
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Wudiyindabao
Mountain Side Semi Western-Style Room 31 To 35 Sq M
Stayed in Aug 2024
Family
13 review
4.3/5
Very Good
Posted on Aug 7, 2024
I didn't take a hot spring bath, but I was still charged 450 yen for the hot spring fee when I checked out. I couldn't understand the language barrier. Other than that, it was pretty good. The bus stop is within a 5-minute walk, and there is also a 711, which is very good.