Best Boutique Hotels Shenzhen

The experience of this stay was truly fantastic! Firstly, the hotel's facilities and equipment were very complete and modern. The room was clean and tidy, and the bedding was comfortable, giving me a warm feeling like home. Especially the bathtub facilities, with their reasonable design and convenient use, made me feel particularly thoughtful. The location was also impeccable. The hotel is situated in the bustling downtown area, making it extremely convenient for getting around. Whether for shopping or dining, everything was easily accessible. What really surprised me was the service provided by Miss Jossce. She was very considerate and enthusiastic, handling every detail perfectly from check-in to check-out. When I had questions about nearby attractions and dining options, she not only provided detailed answers but also proactively planned my itinerary for me, making me feel an unprecedented level of attentive service. Thank you so much, Miss Jossce, for making my stay even more perfect! In summary, this stay has given me a whole new perspective on hotels. Whether it's the facilities and equipment, the location, or the service quality, I am extremely satisfied. I highly recommend it to friends who are planning to travel here. I believe you will have a memorable stay experience just like mine!

Big room in futian CBD area. Nice buffet breakfast spread and big bathroom. My big family like our stay for 2 nights. Coco mall just walk down the street

The hotel is so convenient and the staff is so helpful and very friendly and good attitude the city view is so nice and beautiful and I will recommend the hotel to my friends actually it’s my first time to shenzhen I think this hotel is middle of the city wonderful!GRO Antonio and GSM Ivy is really nice

The hotel was shown as a 5 stars but I don't think it deserve to be a 5 stars. It's Old, water pressure is low and hard to adjust to the right temperature (it would either be really hot or cold). Wall paper was partly ripped. Bathtub wall has black spot (can't confirm if it's just dirty or mold) The overall property is not bad on the outside. It is on the boarder of HK and SZ, so it's good location if you wanna be close to HK. But note the road going in would be jammed of u are going in and out before the boarder close. Overall all, I would not recommend it as a 5 star hotel.(Unless everything else is booked) Maybe as a high 3 star. With current price I can find better place to stay in the mode center SZ area. Room stayed sees a little HK area ( it honk it is HK across the creek)

Excellent location, nice big rooms, great breakfast… but what made this hotel stand out was the service. It was my dad’s birthday and they arranged for a cake to be ready for him when he returned in the evening… what a lovely surprise! After checking out, I left my luggage for safe keeping, but I lost the ticket when I went back for pick up. A big shout out to Zoey and Richard at Hilton for helping me out and I was able to reclaim my luggage really quickly and without stress! The only negative I have to say was that I purchased the afternoon tea and happy hour package, but the afternoon tea was just some ham sandwiches, fruits, cakes and drinks on a “help yourself” system. Not quite the 5-star quality I expected. I will definitely come back but will only go for the breakfast option as that was really nice.

Excellent service from every single staff interaction we had, especially at horizon club - exactly what you'd expect from a Shangri-la property. Room was clean and comfy with their generous pillow selection. Lobby is currently decked out in festive cheer and looks fantastic. My slight disappointment was with the food - Horizon club food felt a bit lacking in selection and quality (sandwiches and pastries tasted a bit stale), especially compared to the Hong Kong Shangs. Breakfast quality and spread was definitely a bit lacklustre.

My last day stay in Ritz of my 4th visit to this hotel. Oh just realised that the Reception Team Duty Manager is Jimmy Chen (My last review posted yesterday wrongly quoted as Albin Lee). Jimmy had always been extraordinarily helpful and polite. He is smart and quick in response, offered the best solutions when I had not even raised the questions. Excellent reception counter service, worth commendations. It is so thoughtful of the team and hotel to give us a small Christmas pouch for celebrating Christmas time, very sweet💝. I will sure make my 5th visit in 2025!

I had a wonderful stay at Four Seasons Shenzhen. The staff were friendly and attentive, offering excellent service. The location was perfect, close to key attractions and easy to get around. My room was clean, comfortable, and well-equipped. Great amenities and value for money—I highly recommend this hotel!

Fantastic stays, Duty Manager Ms Fendy is extremely friendly & helpful, and acknowledges my friend birthday with a cake, will definitely stay here again when visit shenzhen

The hotel is located at walking distance from Dongmen Pedestrian Street with lots of restaurants nearby. The room is clean and large. The front desk staff are very friendly, especially Mr. Fan who has been most helpful in attending to all my enquiries. One of the main attractions is to be able to go directly to the hotel room floor from Shaibu metro station near Exit D2. Instead of going up the right-hand side staircase at Exit D2 proceed straight towards the restaurants. There is a lift at the end on your right that will take you up to the hotel lobby and other floors.