The hotel is located in the CBD center of Futian District, Shenzhen. It is adjacent to KKONE Fashion Shopping Mall and CT Mall, a large comprehensive commercial complex integrating shopping, catering, entertainment, etc. The hotel is surrounded by high-end commercial buildings such as NEO Building, China Merchants Building, Shenye Tairan Building, and Haisong Building. It is about an 8-minute drive from Shenzhen International Convention and Exhibition Center and close to Metro Line 7, a 10 minute walk away< The hotel is a high-end hotel brand under Shenzhen Aiken Hotel Management Co., Ltd. Its design philosophy is to pursue an aesthetic lifestyle that is in line with contemporary urbanites. In the Binhai Executive Room, warm up to 40 degrees Celsius, allowing you to immerse yourself in the bathtub by the window, clear your mind and body, raise your glass to invite the bright moon, and sit and watch the clouds rise.
"I chose this hotel because of its convenient location near the high-speed train station and the attractions I planned to visit. However, my experience was quite disappointing.
Although many reviews said this hotel was good, the biggest issue for me was the strong cigarette smell throughout the property. Even though there are “no smoking” signs in the hotel and in the rooms, the smell of smoke was present almost everywhere.
The first room I was given had a very strong smoke smell. Thankfully, the staff tried to help and find another room for me. In the end, I got a room that smelled less than the others, but it was still noticeable.
It feels like the hotel’s policies are not strict enough to control guests who violate the no-smoking rules, which results in this issue.
Overall, I was disappointed with my stay. If you are sensitive to smoke or don’t like the smell of cigarettes, I would recommend choosing another hotel, as it can really affect your travel experience.
P.S. The photo attached shows the first room I was given. As you can see, there was mold on the ceiling near the air conditioner."