Shenzhen Hotels with Pools

⭐⭐⭐⭐⭐ Highly recommend the JW Marriott Hotel Shenzhen! As an established five-star hotel in Futian CBD, its location is exceptional, within walking distance to Chegongmiao Metro Station, making it incredibly convenient whether you're here for business or leisure. The lobby boasts a low-key yet luxurious design, creating a quiet and elegant atmosphere. The guest rooms are spacious, meticulously cleaned, and feature a separate wet and dry area in the bathroom. The mattress is soft, ensuring an excellent night's sleep. I especially want to commend the hotel's service team; the Guest Relations Specialist was patient and thoughtful, efficiently responding to all our needs. The breakfast buffet offers a wide variety of choices, with authentic Cantonese dim sum. The gym and swimming pool facilities are comprehensive. My entire stay was pleasant and seamless; the Marriott standard is definitely upheld. I highly recommend it and look forward to staying again.

A huge shout-out to Vanilla at the front desk of The Ritz-Carlton, Shenzhen Galaxy! My stay was absolutely perfect. The lobby ambiance is grand and elegant, and the location is superb. However, the most outstanding aspect was undoubtedly the professional service from the front office team. A special thank you to Front Office Director Perry and the entire front desk team: Hedy, Jimmy, Jennifer, Molly, Erin, Dannie, Koko, Sahar, Joy, Bella, and Eva. The whole team is incredibly well-trained and works seamlessly together, maintaining order even during peak check-in times. Both check-in and check-out processes were efficient and quick. The team members were consistently gentle and polite, proactively explaining hotel facilities, local transportation, and member benefits. They were prompt in responding to requests for luggage storage, coordinating room needs, and answering inquiries. Their attention to detail was exceptional, perfectly embodying the Ritz-Carlton's 'Ladies and Gentlemen serving Ladies and Gentlemen' philosophy. Each team member was patient, meticulous, and handled situations with poise, resolving issues efficiently and thoughtfully. There was no cumbersome waiting at any point, and my travel fatigue instantly melted away. When I visit Futian next time, The Ritz-Carlton, Shenzhen Galaxy will still be my top choice. I wholeheartedly recommend it to everyone!

I specifically came to Dameisha just to stay at this hotel! After careful selection, I decided to book this place, and it exceeded my expectations. First off, I have to mention the butler-style service. I initially thought it was just a small guesthouse, but it completely rivals a star-rated hotel. The front desk staff always did their best to meet our needs, replied quickly, and had a very gentle demeanor. There was also a complimentary minibar and even a farewell gift upon check-out. **Environment:** The guesthouse has its own lobby, it's a standalone building, and the scent was lovely. The common areas were also very appealing. **Amenities:** The most important thing is that the quality is top-notch and the attention to detail is excellent. The toiletries in the room were quite good, and they weren't the large refillable kind; they were single-use bottles that couldn't be opened once used. The shower pressure was strong, the projector was a 4K laser, and the bathtub was absolutely massive. There's a balcony. The laundry room was very clean and even had a dryer. There's a gym, but unfortunately, no treadmill!!! **Drawbacks:** As for the downsides, the complimentary drinks were a bit perfunctory, the pool water was shallow, and the landscape area upstairs wasn't always fully watered. There was no body lotion, and the linen supply was a bit scarce. However, these minor flaws don't overshadow the overall experience. I still want to give it a perfect score and would definitely stay here again.

First off, the check-in time was indeed quite long, but it's understandable given it was peak summer season. They even offered drinks while we waited, which was a nice touch! As an InterContinental member, I also received two complimentary drinks at the bar. The hotel's facilities are excellent. I went for a spa treatment while my child and husband went swimming – a perfect arrangement. As soon as I finished my spa, the butler notified me that our room key was ready! There was also a welcome fruit platter in the room. The room's view was absolutely unbeatable! We truly felt at home and enjoyed every moment. However, I actually found the breakfast to be even better than the dinner buffet. The oil-splashed noodles at breakfast were delicious 😋, and the chef who made them had such character, clearly demonstrating his passion for food. I really admire him! Thumbs up to him! 👍 For dinner, the seafood wasn't very fresh; the oysters and crab meat were quite loose. Plus, on the second night, we wanted to try the Southeast Asian restaurant, but upon arrival, many dishes were unavailable, which was a bit disappointing, so we left to eat elsewhere. Also, the restaurant closes at 9:30 PM. Overall, having stayed at this hotel over 10 years ago, returning now with my child, I still highly recommend it! The pool and beach are amazing, offering great privacy for guests! We will definitely be back 😊

I wholeheartedly give a perfect score and highly recommend the MGM Shenzhen. Our family's overall experience with our little one was impeccable, and we felt incredibly comfortable and warm throughout our stay! A special and sincere thank you goes to Manager Even ❤️. The check-in process was efficient and smooth. After learning we were traveling with a baby, Even proactively upgraded our room for free and even prepared cute, fun children's souvenirs and an exclusive wooden commemorative room key in advance – the attention to detail was truly thoughtful. Even continued to follow up attentively throughout our two-day stay, specifically informing us that we could flexibly book room cleaning via WeChat to ensure our baby's rest wasn't disturbed. Even also enthusiastically assisted us in booking a hotel restaurant, where the food ingredients were fresh and the taste was palatable, making it perfect for family dining. As it was a peak occupancy period for the hotel, Even thoughtfully arranged for us to enjoy breakfast at the 12th-floor Executive Lounge, perfectly avoiding the long queues during the lobby's breakfast rush. All staff at the Executive Lounge provided gentle and patient service with quick responses. The dining environment was tranquil and elegant, and the variety and quality of the food were excellent. On the day of check-out, Even specifically came to the lobby to politely bid us farewell, a gesture full of ceremony that was especially heartwarming. 🦁 The hotel's boutique shop offers a wide array of creative cultural products; the signature little lion series of dolls are exquisitely crafted, soft, and adorable, making for very meaningful souvenirs. The entire team's service was professional yet warm and meticulous, creating an excellent ambiance. This is definitely the top choice for a family-friendly stay in Shenzhen, and we will certainly choose it again on our next visit!

The hotel is located right above Mangrove Bay South Station, next to Ruijing, making it very convenient for getting around. For shopping and dining, besides Ruijing next door, it's also easy to get to Shenzhen Bay MixC and MixC World. The room size is average, but it's very new. They provided complimentary fruit, wine, and afternoon tea. The view from the window overlooks the golf course, not the construction site, which is quite beautiful. The breakfast selection is also very rich. My only suggestion would be to offer more side dishes for the congee. Overall, it was a very good stay.

My friend and I traveled from HK to Futian Mandarin Oriental to celebrate a birthday. I'd researched several hotels online beforehand and ultimately chose MO, a hotel I hadn't stayed at before. My main reasons were the hotel's reputation for quality and excellent service, as well as its convenient location for shopping, with a mall and many dining options right downstairs. From the moment we stepped out of the car and into the hotel, we could immediately tell it was different from other five-star establishments. The experience, from being greeted upon arrival, having our luggage promptly taken, being escorted to the 78th floor for check-in, and finally shown to our room, was incredibly smooth and warm. By the time we left, at least eight hotel staff members had interacted with us, and every single one was genuinely friendly and kind. This 100% positive interaction rate is something I've rarely encountered over the years. For me, the air conditioning's coolness and quietness, as well as absolute cleanliness and a modern feel, are paramount in a hotel room, and they scored full marks on all counts. (I learned that this hotel has only been open for four years, and I truly hope they can maintain this excellent standard, as it's crucial for guests like us). I'd like to thank the gentleman who checked us in – I've forgotten his name, but he was incredibly thoughtful and proactive in anticipating our needs, making arrangements for us to attend a concert on June 26th. I also want to thank the lovely Victor, who showed us to our room, gave us a detailed introduction to the hotel, and took photos for us. And a special thank you to Brian, the 'Chef Concierge' (Golden Key member), who satisfied our curiosity by explaining the origin and role of the Chinese Golden Key concierges. Besides having a wonderful birthday trip, we also gained a rich experience in human connection. Thank you to everyone at Futian MO. We'll definitely be staying here again! ^.^

From the moment we walked in, we were blown away by the room. It was spotlessly clean, comfortable, and beautifully designed. But the real showstopper was the view waking up to such breathtaking sights in the morning was pure magic and worth the trip alone. The staff are amazing also!!!

I've stayed at the Crowne Plaza Gooday Hotel many times, and this time Joy handled my check-in. The process was smooth and communication was excellent. She was very responsive and efficient in addressing my small requests. The suite's interior was impeccably clean. Areas like the sofa and coffee table, which are frequently touched, were spotless, and the bathroom glass and floor were well-maintained, making for a very comfortable stay. The suite's layout is practical, with distinct sleeping and living areas, which is convenient for personal tasks or entertaining guests. All appliances worked perfectly without any issues. Staying on a high floor was great; external noise was well-isolated, providing a very peaceful atmosphere in the room. The hotel's public areas are well-kept, and even during peak hours, elevator wait times weren't long. Getting a taxi for outings was also very convenient. Having stayed here multiple times, the actual living experience in the suites has consistently been excellent, which is why I keep choosing this hotel.

The front desk staff were warm, thoughtful, and provided meticulous service. The hotel is located in the heart of the Huaqiangbei business district, close to the subway station, making it extremely convenient for travel, shopping, and business activities. Guests can easily walk to various commercial areas and food streets, which greatly simplifies their daily life, work, and tourism, saving both time and effort.