Shenzhen Hotels with Pools

The hotel is located right above Mangrove Bay South Station, next to Ruijing, making it very convenient for getting around. For shopping and dining, besides Ruijing next door, it's also easy to get to Shenzhen Bay MixC and MixC World. The room size is average, but it's very new. They provided complimentary fruit, wine, and afternoon tea. The view from the window overlooks the golf course, not the construction site, which is quite beautiful. The breakfast selection is also very rich. My only suggestion would be to offer more side dishes for the congee. Overall, it was a very good stay.

⭐⭐⭐⭐⭐ A very satisfying stay. I stayed in a Deluxe Select Twin Room (high floor). Trip.com stated floors 16-20, but my room was on the 15th floor. The room was incredibly spacious. Even with a family of four, the twin room wouldn't feel crowded. The overall decor maintains JW Marriott's consistent sophisticated business style, with wood finishes and warm lighting. While not the latest design trend, it exudes quality and is exceptionally well-maintained, creating a comfortable yet upscale atmosphere. The bedding was soft and comfortable, and the mattress offered excellent support, leading to a very peaceful night's sleep. The room was equipped with a sofa, desk, and coffee table, making it convenient for both business and family travel. The extra-wide floor-to-ceiling windows provided ample natural light, and with soft lighting at night, the ambiance was wonderful. The bathroom was spacious, featuring marble design, a separate bathtub and shower, ensuring true wet/dry separation. The vanity area was ample, with exquisite craftsmanship in the details. Overall, it fully met the standards expected of a high-end hotel. Additionally, the wardrobe and storage space were very generous, equipped with a safe, bathrobes, mini-fridge, and other amenities. Highlights: * Extra-wide floor-to-ceiling windows, spacious and comfortable room with a well-designed layout. * Excellent bedding quality, providing a great sleep experience. * Luxurious bathroom with a convenient separate bathtub and shower. * Clean and tidy. * Very suitable for business trips and family stays. * Excellent location, approximately a 3-minute walk to Chegongmiao Station Exit J1 on Metro Line 1, making it very convenient to reach Futian, Luohu Port, and other areas. * All hotel staff were very warm, polite, and professional, reflecting JW Marriott's consistently high standards. My only minor suggestion: The hotel is generally very well-maintained, but if some in-room facilities could be upgraded in the future, I believe the stay experience would be even more perfect. Overall, it's a highly recommended hotel.

Although there were a few minor hitches during my stay, the hotel staff handled everything efficiently and responsively, and the issues were resolved quickly and properly. I'd especially like to thank Jennifer for her patient assistance throughout, her gentle and considerate demeanor, and for proactively helping me coordinate various matters – she's very responsible. Overall, the positive aspects far outweighed any negatives; the hotel's emergency service and staff professionalism are commendable. I would choose this hotel again for my next trip, highly recommended!

I specifically came to Dameisha just to stay at this hotel! After careful selection, I decided to book this place, and it exceeded my expectations. First off, I have to mention the butler-style service. I initially thought it was just a small guesthouse, but it completely rivals a star-rated hotel. The front desk staff always did their best to meet our needs, replied quickly, and had a very gentle demeanor. There was also a complimentary minibar and even a farewell gift upon check-out. **Environment:** The guesthouse has its own lobby, it's a standalone building, and the scent was lovely. The common areas were also very appealing. **Amenities:** The most important thing is that the quality is top-notch and the attention to detail is excellent. The toiletries in the room were quite good, and they weren't the large refillable kind; they were single-use bottles that couldn't be opened once used. The shower pressure was strong, the projector was a 4K laser, and the bathtub was absolutely massive. There's a balcony. The laundry room was very clean and even had a dryer. There's a gym, but unfortunately, no treadmill!!! **Drawbacks:** As for the downsides, the complimentary drinks were a bit perfunctory, the pool water was shallow, and the landscape area upstairs wasn't always fully watered. There was no body lotion, and the linen supply was a bit scarce. However, these minor flaws don't overshadow the overall experience. I still want to give it a perfect score and would definitely stay here again.

First off, the check-in time was indeed quite long, but it's understandable given it was peak summer season. They even offered drinks while we waited, which was a nice touch! As an InterContinental member, I also received two complimentary drinks at the bar. The hotel's facilities are excellent. I went for a spa treatment while my child and husband went swimming – a perfect arrangement. As soon as I finished my spa, the butler notified me that our room key was ready! There was also a welcome fruit platter in the room. The room's view was absolutely unbeatable! We truly felt at home and enjoyed every moment. However, I actually found the breakfast to be even better than the dinner buffet. The oil-splashed noodles at breakfast were delicious 😋, and the chef who made them had such character, clearly demonstrating his passion for food. I really admire him! Thumbs up to him! 👍 For dinner, the seafood wasn't very fresh; the oysters and crab meat were quite loose. Plus, on the second night, we wanted to try the Southeast Asian restaurant, but upon arrival, many dishes were unavailable, which was a bit disappointing, so we left to eat elsewhere. Also, the restaurant closes at 9:30 PM. Overall, having stayed at this hotel over 10 years ago, returning now with my child, I still highly recommend it! The pool and beach are amazing, offering great privacy for guests! We will definitely be back 😊

I wholeheartedly give a perfect score and highly recommend the MGM Shenzhen. Our family's overall experience with our little one was impeccable, and we felt incredibly comfortable and warm throughout our stay! A special and sincere thank you goes to Manager Even ❤️. The check-in process was efficient and smooth. After learning we were traveling with a baby, Even proactively upgraded our room for free and even prepared cute, fun children's souvenirs and an exclusive wooden commemorative room key in advance – the attention to detail was truly thoughtful. Even continued to follow up attentively throughout our two-day stay, specifically informing us that we could flexibly book room cleaning via WeChat to ensure our baby's rest wasn't disturbed. Even also enthusiastically assisted us in booking a hotel restaurant, where the food ingredients were fresh and the taste was palatable, making it perfect for family dining. As it was a peak occupancy period for the hotel, Even thoughtfully arranged for us to enjoy breakfast at the 12th-floor Executive Lounge, perfectly avoiding the long queues during the lobby's breakfast rush. All staff at the Executive Lounge provided gentle and patient service with quick responses. The dining environment was tranquil and elegant, and the variety and quality of the food were excellent. On the day of check-out, Even specifically came to the lobby to politely bid us farewell, a gesture full of ceremony that was especially heartwarming. 🦁 The hotel's boutique shop offers a wide array of creative cultural products; the signature little lion series of dolls are exquisitely crafted, soft, and adorable, making for very meaningful souvenirs. The entire team's service was professional yet warm and meticulous, creating an excellent ambiance. This is definitely the top choice for a family-friendly stay in Shenzhen, and we will certainly choose it again on our next visit!

I left 5-star ratings across all categories as I was informed that staff performance could be affected otherwise. The staff were helpful, responsive and polite throughout our stay. Unfortunately, the hotel itself was disappointing and not somewhere I would recommend. I booked this hotel after seeing videos online and noticing it was marketed as a luxury property on Trip.com. The sea view is beautiful, and there are some photo-worthy spots around the property. However, it quickly became apparent that the hotel prioritises aesthetics over the guest experience. There were several signs of cost-cutting, including thin walls and fixtures that felt poorly installed. For example, the sea view from the pool was stunning, but just beyond it was a messy, poorly maintained storage building, which detracted from the luxury atmosphere. Privacy was one of our biggest frustrations. Our balcony looked directly onto a neighbouring balcony on one side, and the pool area and photo-worthy staircase on the other. We specifically paid more for a room with a balcony and sea view, but barely used it during the day because it felt so exposed. To make matters worse, our neighbour was smoking, making it difficult to enjoy the space at all. We ended up spending more time at the pool instead, but that was very disappointing. There were several dead insects in the water, including beetles and flies, and only two sun loungers for guests. Every 20 minutes, photoshoots took place around us, making it difficult to relax or enjoy any sense of privacy. It was especially frustrating because we had already avoided using our balcony for the same reason. We were also only informed after check-in that the pool would be closed for maintenance the following day, meaning we couldn’t use it on our final morning. The biggest issue for us was the noise. There was a recurring loud thumping sound throughout the day and evening. We weren’t sure whether it was coming from hotel operations next door or the ongoing construction beside the property, which also made parts of the hotel feel dusty and unfinished. One issue was resolved after we reported it, but we were later woken around 5am by an extremely loud disturbance that sounded like firecrackers, which staff advised had come from other guests. Breakfast was also surprisingly limited, with only a Western or local set option and no flexibility to customise or choose individual items. Once you look beyond the social media appeal, the privacy, noise, facilities and overall build quality fell well short of what we would expect from a luxury hotel. In our opinion, this felt more like a 3-star property with 5-star service. Aside from the pool area, there was very little else within the property for guests to enjoy, making it difficult to justify its “luxury hotel” positioning.

As the best hotel in Shenzhen, it truly lives up to expectations. Although it opened several years ago, it's incredibly well-maintained. The bedding and bath products are very thoughtfully chosen, and the welcome tea and snacks were a nice touch. The afternoon tea selection might not be huge, but it's very refined and tastes excellent. I particularly want to mention breakfast – the eggs Benedict were perfectly made, and the braised beef noodles were incredibly authentic. The fresh coconuts also met the high standards you'd expect from a luxury hotel. However, there was a small hiccup during check-in. When we arrived at our room, we found the door wide open and a man sitting on the sofa! Luckily, a staff member was passing by in the hallway. After hearing what happened, they escorted us to the lobby to clarify the situation. Leo, the lobby manager, sincerely apologized for the hotel's error, and the solution he offered was acceptable. For someone who has stayed in many ultra-luxury hotels worldwide, it's quite unacceptable for a Mandarin Oriental to make such a basic mistake. This was truly a first for me, and I hope the hotel takes this seriously!

Staying at the Crowne Plaza was a generally solid and practical experience. Joy handled the check-in process efficiently and was straightforward to communicate with if any issues arose. The hotel's location is excellent, not far from the subway and large shopping malls, making it convenient for business, dining, and shopping without traveling far, saving a good amount on transportation costs. The room hygiene was quite well done; the bedding was clean and tidy, the bathroom had no lingering water stains or odors, and the desk and floor were clean, making for a reassuring stay. All in-room facilities were in normal working order, including lights, bathroom fixtures, and charging ports. Public areas were also well-maintained, indicating consistent upkeep. The hotel was mostly quiet throughout the day; even with the bustling commercial area nearby, closing the door provided a good resting environment. The front desk and other staff were responsive to requests and never dismissive. While there aren't any overly fancy services, the hotel largely delivers on expectations, making it a well-balanced choice for business trips or short getaways.

The front desk staff were warm, thoughtful, and provided meticulous service. The hotel is located in the heart of the Huaqiangbei business district, close to the subway station, making it extremely convenient for travel, shopping, and business activities. Guests can easily walk to various commercial areas and food streets, which greatly simplifies their daily life, work, and tourism, saving both time and effort.