Shuyue Apartment (Luohu Shuibei Jewelry City Branch) Guest Reviews
4.2/5
74 review
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Location4.4
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(74)
Positive reviews(68)
Reviews with photos/video(33)
Awesome stay(25)
Clean and tidy(19)
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Convenient location(8)
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Easy to get around(7)
Close to metro(4)
Negative reviews(6)
yehia allam
Shuyi · Light Luxury Double Bed Room
Stayed in Sep 2023
Business travelers
18 review
3.5/5
Posted on Sep 22, 2023
Location is amazing, amities too,, but cleanliness is not the best thing
Response from Property: Dear guest, thank you very much for your kindness to our hotel. Dear guest, thank you very much. Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. The hotel is located in the core area of Shuibei Jewelry Trading Center, 200 meters from Shuibei Jinzao and Ginza, and 300 meters from Jinzhan Jewelry Plaza. It is about 400 meters away from Shuibei Station of Metro Line 3. Convenient transportation, first choice for shopping and purchasing! Looking forward to visiting again and wishing you a pleasant journey! We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
家庭客
Fulan · Executive Loft Double Bed Room
Stayed in Feb 2024
Family
5 review
2.5/5
Posted on Feb 14, 2024
The room I booked was an executive Ioft for three days and two nights. I arrived to pick up the room at 7:30 pm with my child. Due to the lack of manpower during the holiday, no one was there to greet me. I was asked to wait for almost an hour. I understand all this. I was considerate, but when someone came to the reception, they actually told me that something in the room I booked was broken, so I had to be moved to a bungalow. It was already after 8pm, and my child and I were tired from playing. I had no choice but to accept it (I felt a little forced to accept it). When I got to the room, I didn’t feel like I was relaxing and playing. The room was as small as if I was on a business trip, or even smaller than the one I stayed in when I was on a business trip. The toilet was not separate from the dry and wet areas. It was very inconvenient to get all wet when I took a shower. In terms of sound insulation, Needless to say, someone walked past the door and overheard it. In the end, the apartment owner only refunded the price difference of 100 yuan. I originally wanted to have a good rest, but the child climbed on the bed or watched TV below. As a result, I was forced to take the child out in a hurry in the morning, very late. I was even more tired when I got back to the apartment than when I went to work.
Original TextTranslated by Google
Response from Property: We are very sorry for causing you a bad stay experience. Due to the shortage of manpower due to the Spring Festival, the rectification has been completed. We hope you can give us a chance to apologize and wish you a happy life.
Abby:)
Jinyu · Deluxe Two-Bedroom One-Living Room Suite
Stayed in Oct 2023
Family
2 review
3.7/5
Posted on Oct 23, 2023
There is a convenience store downstairs for supplies.
Nearby Wudo Yeshi Jian. The subway station is close to me, but it is easy to walk on a straight road.
The front desk is polite and helpful in solving problems
There is no TV in the room and the wet and dry toilets are not separated.
The marble ground is extremely easy to reach.
The bathroom of one of the double rooms was clogged and flooded, and the marble floor caused a fall.
King bed room window sill width  can be placed on mattress  additional training
The bed is so hard and the air conditioning is enough
Overall, it's okay. It's okay for my high requirements.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. The hotel is located in the core area of Shuibei Jewelry Trading Center, 200 meters from Shuibei Jinzao and Ginza, and 300 meters from Jinzhan Jewelry Plaza. It is about 400 meters away from Shuibei Station of Metro Line 3. Convenient transportation, first choice for shopping and purchasing! Looking forward to visiting again and wishing you a pleasant journey! We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Xinzhudage191933
Jinyu · Deluxe Two-Bedroom One-Living Room Suite
Stayed in Oct 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 14, 2023
It's very nice. It's not noisy. It's very convenient for eating and playing. There's a washing machine that can wash clothes. A family needs a B&B that can wash clothes. Otherwise, hand washing is really troublesome and it's not easy to dry.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. The hotel is located in the core area of Shuibei Jewelry Trading Center, 200 meters from Shuibei Jinzao and Ginza, and 300 meters from Jinzhan Jewelry Plaza. It is about 400 meters away from Shuibei Station of Metro Line 3. Convenient transportation, first choice for shopping and purchasing! Looking forward to visiting again and wishing you a pleasant journey! We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Kin Tat
Jinyu · Deluxe Two-Bedroom One-Living Room Suite
Stayed in Oct 2023
Family
4 review
3.2/5
Posted on Oct 17, 2023
The toilet design is very poor. There is no separation between the shower and the toilet. The water level in the shower is very slow. I am afraid that water will remain outside the toilet. In addition, the check-in counter is difficult to find. The other facilities are okay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. The hotel is located in the core area of Shuibei Jewelry Trading Center, 200 meters from Shuibei Jinzao and Ginza, and 300 meters from Jinzhan Jewelry Plaza. It is about 400 meters away from Shuibei Station of Metro Line 3. Convenient transportation, first choice for shopping and purchasing! Looking forward to visiting again and wishing you a pleasant journey! We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Ka ying
Jinyu · Deluxe Two-Bedroom One-Living Room Suite
Stayed in Oct 2023
Travel with friends
7 review
3.7/5
Posted on Oct 10, 2023
The room was very tidy and hygienic. The front desk staff also had very good service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. The hotel is located in the core area of Shuibei Jewelry Trading Center, 200 meters from Shuibei Jinzao and Ginza, and 300 meters from Jinzhan Jewelry Plaza. It is about 400 meters away from Shuibei Station of Metro Line 3. Convenient transportation, first choice for shopping and purchasing! Looking forward to visiting again and wishing you a pleasant journey! We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Shuyi · Light Luxury Double Bed Room
Stayed in Sep 2023
Other
1 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Service: good choice
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your kindness to our hotel. Dear guest, thank you very much. Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. The hotel is located in the core area of Shuibei Jewelry Trading Center, 200 meters from Shuibei Jinzao and Ginza, and 300 meters from Jinzhan Jewelry Plaza. It is about 400 meters away from Shuibei Station of Metro Line 3. Convenient transportation, first choice for shopping and purchasing! Looking forward to visiting again and wishing you a pleasant journey! We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Shuyi · Light Luxury Double Bed Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Very good, not bad👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your kindness to our hotel. Dear guest, thank you very much. Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. The hotel is located in the core area of Shuibei Jewelry Trading Center, 200 meters from Shuibei Jinzao and Ginza, and 300 meters from Jinzhan Jewelry Plaza. It is about 400 meters away from Shuibei Station of Metro Line 3. Convenient transportation, first choice for shopping and purchasing! Looking forward to visiting again and wishing you a pleasant journey! We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!