Howard Johnson  Royal Hotel Shenzhen

Howard Johnson Royal Hotel Shenzhen Reviews

Howard Johnson Royal Hotel Shenzhen

Building 2, Peng Exhibition, 233 Xinqiao Community Center Road, Baoan District, Shenzhen, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Howard Johnson  Royal Hotel Shenzhen
Howard Johnson  Royal Hotel ShenzhenHoward Johnson  Royal Hotel ShenzhenHoward Johnson  Royal Hotel Shenzhen
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Howard Johnson Royal Hotel Shenzhen Guest Reviews

4.8/5
Excellent
230 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(230)
Positive reviews(228)
Reviews with photos/video(61)
Awesome amenities(29)
Classy environment(28)
Friendly front desk staff(22)
Large rooms(17)
Delicious breakfast(16)
Well decorated(13)
Many amenities(12)
Luxurious(10)
Negative reviews(2)
Nihaowoshiyazhuo
Featured Tatami Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 1, 2024
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DoDo Tsz
Superior King Room
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Aug 26, 2024
First time staying at the hotel. The hotel is very new. The service staff are very kind and polite. The room is large and comfortable, with a bathtub for taking a bath. The hotel's dinner buffet is also very cheap at 100 yuan, and you also get complimentary milk tea and watermelon juice when you check in. Will not stay again.
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Response from Property: Dear guest, thank you very much for choosing to stay at Howard Johnson Royal Hotel! Your evaluation is an affirmation of our service. We have continuously improved and diversified all aspects of our service based on the opinions of our customers in order to satisfy you. Your good comments are a silent support for our work. It not only inspires our potential to pursue higher standards, but is also the greatest reward for us. Your evaluation makes us feel that all our efforts are so worthwhile. Thank you again for your support. I believe we will do better because of you. I also hope that you will always remember that there is an expectant like us who is looking forward to your visit again!
Guest User
Superior King Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
I really like this hotel. The service attitude is super good! It is really no worse than other five-star hotels, and the environment is really great! The price is also really cost-effective and very cheap. The experience of staying this time is really very good. I will go there again next time if I have the chance. I am also very grateful to the hotel staff for taking care of me. I hope you will get better and better. I will miss you.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Howard Johnson Royal Hotel Shenzhen. We are honored to receive your favorable comments on the hotel. Every one of our staff is very happy to provide you with considerate services and bring you a home-like experience. Your satisfaction is the greatest compliment to us and the driving force for our continuous progress. We look forward to seeing you again.
Beibaoke
Superior King Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The room is clean and sanitary, Facilities: luxurious Environment: good Service: great. I will choose this place again next time I come to Shenzhen. The transportation is also convenient, free drinks are given, and the executive room is upgraded. Overall it is really good.
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xcllwu
Superior Twin Room
Stayed in Aug 2024
Business travelers
147 review
4.5/5
Great
Posted on Aug 20, 2024
I like the decoration style of the room very much. The hardware facilities are high-end and practical. The hotel is in a moderate location, with convenient transportation and dining. The service is poor. The things I called twice took a long time to be delivered, and I had to rush.
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Response from Property: Dear guests, your support and recognition are our precious wealth! We are honored that you like the decoration style of our hotel. Every design is carefully planned by us to provide you with an unforgettable accommodation experience. Regarding the delivery problem in your comment feedback, I have informed the housekeeping manager of your feedback. She will strengthen the training of staff efficiency. I am deeply sorry for the inconvenience brought to you. Our team will continue to work hard to continuously improve the service details. We look forward to your return to experience the service quality you deserve. Thank you!
Laozang
King Bed Room
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The room is very nice, the big bathtub is very comfortable to bathe in, and the big bed is also very comfortable to sleep on. Thumbs up 👍. I will book it again next time I go on a business trip. The drink coupons given by the front desk are very good, and the breakfast is also good
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Response from Property: Dear customers, your support and recognition are our precious wealth! Every sentence is filled with our gratitude to you. We hope that our service can make you feel our sincerity and special care💖.
MaN WoNg EE
Superior Twin Room
Stayed in Aug 2024
Family
24 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel is luxuriously decorated, with welcome drinks and courtesy at the front desk. The room is stylishly designed, the bed is comfortable, and it's clean. It is only over 600 meters away from the ancient ruins and there are also food stalls opposite. Will visit again next time👍🏻👍🏻👍🏻
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Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope that Xiaohao can spend a wonderful time with you in the future journey!
周遊地球
Superior King Room
Stayed in Aug 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on Aug 12, 2024
This time I went alone near Shajing Station in the northwest of Shenzhen. Check into the latest hotel "Shenzhen Huangyuehao New Hotel", The hotel will open in May 2024. Although it is a new hotel, there is no peculiar smell. The hotel is very clean and all the employees are very polite. The staff even spoke Cantonese during check-in 👍👍👍 I happened to check into the hotel during the Chinese Valentine's Day, and I saw a big TV screen at the door showing the Chinese Valentine's Day logo. I was given a dining coupon when I checked in. I could get a non-alcoholic drink in the lobby. I asked for a cup of frozen lemon tea. The staff made lemon tea by hand. Thank you for their hard work. The lemon tea cup was very cute and I took a special photo as a souvenir. Although the hotel is located in the northwest of Shenzhen, there are many scenic spots nearby, such as Qingping Ancient Ruins, Wanjing Tower, etc. There are many shopping malls nearby, the latest being Wanfeng Coast City. Even if time permits, you can take a ride to Dongguan and visit it. I don’t have enough time, otherwise I would like to go to Dongguan where there is the largest Guanyin Temple in Guangdong. In addition, in terms of hotel facilities, there is an indoor playroom for children, an outdoor swimming pool, and a fitness room, which are also suitable for a family. Breakfast is relatively ordinary, but there are many styles. It can be seen that the hotel has carefully arranged it.
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Response from Property: Dear guest, thank you for choosing to stay at Howard Johnson Royal Hotel Shenzhen and taking the time to comment on our hotel in your busy schedule. From your words, we fully appreciate your all-round comfortable experience in the hotel. Your satisfaction is our greatest encouragement and support. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Xuhuairuogu
King Bed Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The newly opened Howard Johnson in Bao'an, Shenzhen, has a pretty good overall feeling. The room is spacious and bright, and the smart curtains are a plus, which is quite light-proof! The housekeeper knows that we are bringing children, and considerately provides a twin bed service. The whole two-meter-long bed is very generous for two adults and one child! The hotel buffet dinner is worth mentioning. The price is less than 200 yuan. The sashimi, foie gras, lobster, and lamb chops are of very good quality. There is also on-site barbecue, which tastes good and is quite worth it! The hotel toothbrush is the best I have used so far👍👍. This consumable shows the hotel's intentions. The service is also very good, and the hygiene and sound insulation are good! This price of less than 400 is quite worth it! !
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6/10
Response from Property: Thank you for your compliment! We will continue to work hard to ensure that every guest feels at home. 🤗
Guest User
King Bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Newly opened hotel, the overall feeling is very good, very cost-effective! Booked a tatami room, the baby was so happy to see it. . . I also experienced authentic Japanese tatami around Shenzhen! The hotel thoughtfully prepared toothbrushes, toothbrush cups, and slippers for children, very thoughtful! There is a children's play area and an outdoor swimming pool. The facilities are very new and the service is very thoughtful. Thumbs up 👍 It's nice to stroll around the Qingping Ancient Town next to the hotel at night. There are both Chinese and Western breakfasts. Although there are not many varieties, the quality is very high and the things are very fresh. It is worth mentioning that the hotel coffee is the best breakfast coffee I have had so far 👍 It's worth it!
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6/10
Response from Property: We are willing to make 200% efforts just for your 100% satisfaction~ Thank you for your support and love. The best moment is to see your evaluation, warm and sweet. Haosheng wishes you a happy life and a beautiful smile every day! Looking forward to your visit again~
Markzhongli
King Bed Room
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Aug 10, 2024
It's my first time to this hotel. It's very cost-effective in Shajing. Allen and Wendy at the front desk provide very good service. The lobby is also very grand. The facilities and equipment in the room are also very complete. The swimming pool and gym are free to use when staying in the hotel. I like this hotel very much.
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Response from Property: Gold and silver cups are not as good as your good reputation🏅We are lucky to be picked by you. It is our honor that you like it😚
Jiangzijiang
King Bed Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 8, 2024
I have been to this hotel several times before. It is still very cost-effective in Shajing. Allen and Ella at the front desk provide very good service 👍🏻👍🏻👍🏻. They also upgraded it for free. The lobby is also very grand. The facilities and equipment in the room are also very complete. The swimming pool and gym are free to experience. I like this hotel very much. It’s a good stay experience!
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6/9
Response from Property: In the vast sea of ​​people, meeting you is like a destiny that is destined in my heart. Good brands come from you and make you satisfied. Xiaohao is very pleased. We will continue to innovate and do our best to bring the best service to every VIP.
Sherron
King Bed Room
Stayed in Aug 2024
Couples
4 review
4.7/5
Amazing
Posted on Aug 6, 2024
I stayed in this hotel. Thank you to my brother Allen for his attentive hospitality. I give him 100 points for being responsive to my requests. He upgraded me to a high floor and room, and also gave me two glasses of wellcome drink. The new hotel is very clean and well-equipped. I bought a self-service I am very satisfied with the breakfast. Although there are not too many types of food, it is very delicious. The swimming pool is also very good. The hotel overall can reach more than 90 points. It is cost-effective. The surrounding area of ​​the hotel is also diversified. There are large shopping malls and many stalls in the night market. It is very lively.
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Response from Property: Gold and silver cups are not as good as your word of mouth🏅We are lucky to be picked by you, it is our honor that you like it😚
Fengyuxiongying
King Bed Room
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 15, 2024
A very cost-effective hotel, less than 400, in a city like Shenzhen, it is better than other hotels priced at 600. The Hampton in Guangzhou that costs more than 660 is like garbage, and even the 800 hotels are like this. Especially the front desk lady, whose VX name is: the smiling girl, is very good at service, and even upgraded the room for 4 nights for free. I will stay in your hotel next time, thank you! Smiling will definitely bring good luck!
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Response from Property: Dear guest: Hello! Thank you for choosing Howard Johnson Royal Hotel Shenzhen. It is a great honor to serve you. We have always been adhering to the spirit of "customer satisfaction-centered" to create a "home away from home" for every customer. Thank you for your recognition of the service of the front desk lady and look forward to your stay again!
Guest User
King Bed Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Came to Harbin on a business trip. Due to the special circumstances of the company, I contacted the salesperson Cherri to help with booking. She was very attentive and patient in helping to communicate and successfully booked. As soon as I landed, I was shocked by the LED floor-to-ceiling screen at the entrance of the lobby. The color matching of the entire lobby was high-end and just right. Zero siri at the front desk greeted us very warmly and helped us check in quickly with professional service. The room design is spacious, comfortable and tidy. The toiletries are very complete. The room is equipped with tea sets and umbrellas. It's very considerate. It's a pity that this trip is short, otherwise I will definitely experience it for a few more days.
Original TextTranslated by Google
Response from Property: Dear guest, hello! It is a great honor that you remember the names of our team members and affirm their work. Your recognition is a great support and encouragement to the team! I am glad to know that you are satisfied with the overall service of this hotel. I hope we have brought you an unforgettable and pleasant time! It is our responsibility to provide guests with a safe, comfortable and clean environment; it is the goal and commitment of all our team members to provide high-quality and considerate services to every guest. I look forward to your next visit and the opportunity to invite you to experience more hotel facilities and services, so that we can bring you a more perfect experience! Thank you again for taking the time to leave feedback, and I wish you a happy work and life.