Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen)

Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen) Reviews

Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen)

1041 West Huali Road (Huali Xi Lu), Luohu District, Shenzhen, Guangdong, 518003, ChinaView Hotel Details
Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen)
Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen)Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen)Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen)
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Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen) Guest Reviews

4.1/5
466 review
Verified reviews
Location4.0
Amenities3.9
Service4.2
Cleanliness4.2
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All reviews(466)
Positive reviews(421)
Reviews with photos/video(52)
Classy environment(33)
Great value for money(22)
Amenities lacking(20)
Friendly front desk staff(20)
Easy to get around(18)
Great location(15)
Large rooms(10)
Stayed multiple times(4)
Negative reviews(44)
hkisfxxking
Double Room A
Stayed in Aug 2024
Family
64 review
1.0/5
Posted on Oct 20, 2024
Bad air conditioner Bad service Bad location Bad room Bad people
Response from Property: Dear guest, thank you for choosing our hotel and giving us feedback. We are deeply sorry for the disturbance and inconvenience you encountered during your stay. We will immediately strengthen staff training to ensure visitors' quiet enjoyment. We look forward to your visit again to experience our improvements.
Guest User
Double Room A
Stayed in Dec 2023
Solo travelers
16 review
3.5/5
Posted on Jan 18, 2024
The location is a little far from the center of the city but is ok
Response from Property: Dear Guest! Thank you for your recognition of us. Every city always has a reason for people to miss it. Every season has a scene that we can’t leave behind. Every hotel has their sweet and warm memories. I hope our place will be your memory. The warmest and most unique one! Come back often and wish you good luck every day!
Xiaopengfei
Business Double Room A
Stayed in Sep 2023
Other
32 review
3.0/5
Posted on Oct 13, 2023
设施:OK 卫生:OK 环境:OK 服务:OK
Response from Property: Thank you very much for your recognition of Xiaoru. Your support strongly inspires Xiaoru! ! ! Xiaoru is committed to making every guest feel at home. We will provide meticulous service, thoughtful and comfortable stay experience, and look forward to seeing you again with Xiaoru!
Guest User
Brand New Twin Room
Stayed in Nov 2024
Family
9 review
4.7/5
Amazing
Posted on Nov 11, 2024
I stayed in a brand new twin room, which was OK. The hotel is located in a residential area, so it was quiet at night. The hair dryer was not easy to use, and it overheated within 2 minutes of being turned on.
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Response from Property: 感謝您的反饋。對於吹風機的問題我們深感歉意,將立即檢查並更換,以提升入住體驗。
Guest User
Double Room A
Stayed in Nov 2024
Other
1 review
1.0/5
Posted on Nov 10, 2024
I have to comment on this stay! It was a really terrible experience!!! I have been booking Home Inns frequently for ten years! This time was the worst experience ever!!! No doubt about it!!! Whether it was the location, the damp and musty smell of the bedsheets in the room, or the service attitude, they were all super terrible!!! You have to walk up the stairs to get to the hotel! The rooms are also very old! The most unbearable thing is that the service attitude is really bad! I couldn't even tell you if I had a pillow, I had to ask... I was speechless and didn't get a good rest at all!
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Response from Property: 感謝您的入住與反饋。對於設施陳舊給您帶來的不便深感歉意,我們會重視並考慮改進措施。服務方面我們將持續提升,期待您的再次光臨。
Dashengxiyouji
Double Room A
Stayed in Nov 2024
Solo travelers
47 review
2.7/5
Posted on Nov 23, 2024
In a certain community, the hotel has no elevator, and the luggage has to be carried to the third floor by yourself. The service staff is rigid and does not deliver express or takeaway food to the room. It is impossible to get to the hotel entrance by taxi, and you need to walk for 3 minutes by yourself.
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Response from Property: 感謝您的入住與反饋。對於給您帶來的不便深感歉意,您提到的服務態度問題我們會立即着手改進。期待再次為您服務。
Chunqiushan.
Double Room A
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The room is very comfortable. The handsome guy at the front desk is very good and polite. The room is very clean. The food in the restaurant is also delicious. It is a highly recommended restaurant. The lobby is also very bright.
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Response from Property: 感謝您的肯定與推薦,我們將持續提供優質的住宿體驗和服務。
長崎梁美
Double Room A
Stayed in Oct 2024
Family
9 review
4.0/5
Very Good
Posted on Oct 28, 2024
It's a bit far from the subway station. I walked for a long time to find one. You have to walk a few more steps near the hotel to get food. But it feels okay, but probably won't order next time, because it's quite a long walk
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Response from Property: 感謝您的寶貴意見,對於位置給您帶來的不便我們深感歉意。我們會考慮提供更多周邊訊息以方便客人出行。希望未來有機會再次為您服務。
Guest User
Business Double Room A
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The service staff is warm and polite, the room is very clean and tidy, and the cost-effectiveness is high. I will recommend it to my friends
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Response from Property: 感謝您的肯定,我們將持續努力提供更優質的服務。期待再次為您服務。
Sophie11
Double Room A
Stayed in Oct 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on Oct 10, 2024
This hotel is ten minutes away from Huangbeiling Station and Cuizhu Station, and there is no elevator in the hotel. The hotel is in a community, and there are supermarkets and restaurants downstairs. The hotel is old and the equipment is not too new, but it is kept hygienic and the waiters are polite. It is an affordable choice. However, one thing you need to pay attention to is that if the door lock is closed, there will be no beep.
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Response from Property: Dear guest, thank you for your detailed evaluation. We're pleased to note your appreciation for our location, convenience, and staff service. Feedback on hotel facilities will be considered for future updates to enhance the guest experience. Regarding the door lock beep problem, we will immediately check and improve it to ensure the safety and convenience of our guests. Thank you again for your valuable feedback and we look forward to your visit again.
DijunFlorist
Double Room A
Stayed in Sep 2024
Solo travelers
3 review
2.7/5
Posted on Oct 13, 2024
The transportation is quite convenient, but the facilities in the house are not particularly good and a bit old. There are many places to eat around. If you want to travel to Hong Kong and Macau, you can choose this place
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Response from Property: Dear guest, thank you for choosing our hotel and giving us your feedback. We sincerely apologize for the disruption and discomfort caused during your stay. We will immediately strengthen staff training to ensure visitors enjoy the experience quietly. We look forward to having you come again to experience our improvements.
Guest User
Double Room A
Stayed in Sep 2024
Solo travelers
6 review
4.8/5
Amazing
Posted on Sep 13, 2024
The hair dryer is quite old. The traffic is average. The road is quite narrow in the community of the village in the city. It is 800 meters away from Huangbeiling subway station, a 10-minute walk. There are many small shops nearby, so eating is not a problem. You can buy fruits in the mall downstairs.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed feedback. Regarding the hair dryer issue, we will update the equipment as soon as possible to provide a better accommodation experience. At the same time, we will use the transportation and geographical location information you mentioned as a reference to provide more detailed instructions and guidance to guests in the future. It is gratifying that you have given positive comments on the convenience of dining and shopping in the surrounding area. We will continue to work hard to ensure that every guest can enjoy a convenient and comfortable environment. Thank you again for your valuable feedback and we look forward to your visit again.
Anonymous User
Double Room A
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Cool, the place is quite nice and close to everywhere 😎😎😎 ..
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Response from Property: Terima kasih telah berbagi pengalaman Anda. Senang mendengar bahwa Anda menikmati tempat kami dan lokasinya strategis.
Guest User
Double Room A
Stayed in Aug 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Aug 30, 2024
It's OK, the price is about the same in Shenzhen. The only bad thing is that the price is too easy to fluctuate, it's different from time to time. Other things are OK, the location is average
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Response from Property: Dear guest, thank you for taking the time to share your stay experience. We've noticed you have concerns about our price stability and we apologize for that. We will use your feedback as an important reference and strive to improve service and price management to provide a more stable and transparent consumer experience. At the same time, I am glad that other aspects can still meet your basic needs. We will make unremitting efforts in the future and look forward to seeing significant improvements when you come again.
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
7 review
4.6/5
Great
Posted on Aug 28, 2024
The location is convenient and easy to find! High cost performance, mature surrounding facilities! It meets my travel requirements! There are subways and buses to go to other places, which is very convenient!
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Response from Property: Thank you very much for your high praise! We are pleased to provide you with a convenient accommodation experience. The excellent location and mature surrounding environment are one of our advantages. It is a great encouragement to us to know that you are satisfied with our cost performance and transportation convenience. We look forward to seeing you again. We are always committed to making every guest's trip more comfortable and worry-free.