Hanting Hotel (Zigong Gaoxinhui East Road)

Hanting Hotel (Zigong Gaoxinhui East Road) Reviews

Hanting Hotel (Zigong Gaoxinhui East Road)

No. 11 East Section of Huidong Road, Ziliujing District, Zigong, Sichuan, ChinaView Hotel Details
Hanting Hotel (Zigong Gaoxinhui East Road)
Hanting Hotel (Zigong Gaoxinhui East Road)Hanting Hotel (Zigong Gaoxinhui East Road)Hanting Hotel (Zigong Gaoxinhui East Road)
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Hanting Hotel (Zigong Gaoxinhui East Road) Guest Reviews

4.8/5
Excellent
1229 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1229)
Positive reviews(1217)
Reviews with photos/video(153)
Delicious breakfast(175)
Classy environment(147)
Friendly front desk staff(104)
Awesome amenities(93)
Large rooms(76)
Convenient parking(58)
Convenient public transportation(11)
Has rooms for families(7)
Negative reviews(12)
Deirstar
Single Room
Stayed in Apr 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Apr 8, 2024
A very comfortable hotel and a helpful and friendly staff. The free breakfast was very good with a lot of variety. There are blackout curtains and you can easily turn off all the little lights that hotel rooms always have. Bus G3 goes from the high speed train station to the hotel and bus 65 goes from the same bus stop to Shenhai Well and the Dinosaur museum. The lovely botanic gardens are only a bus ride away and you can walk through a tunnel and across the bridge to the older part of the city and the Salt museum, or you could just get a bus. The hotel is on a busy road but the hotel was surprisingly quiet.
Response from Property: Thanks for your comments, we are very happy to provide you with a warm and comfortable experience, and look forward to seeing you next time.
Eduardo
Single Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The best hotel I've been in China so far. The staff is amazing, very helpful. Do they speak english? No. But you can use a translate app to overcome this issue
Response from Property: Thank you for your recognition of our hotel staff. We are happy to provide safe and comfortable for all guests.On the occasion of the Spring Festival, please allow us to wish you a happy New Year in the unique way of Chinese people!Looking forward to seeing you here again.
bianca.c
Business Queen Room
Stayed in Jun 2022
Couples
37 review
5.0/5
Outstanding
Posted on Jun 25, 2022
A nice hotel with a cleam and great shower. Laundry facilities are free to use. Coffee was nice.
Response from Property: Thank you for your compliment. Welcome to visit next time.
Huan00001
Single Room
Stayed in Jan 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 27, 2024
The price/performance ratio is super high! Free parking space! The breakfast is very special and delicious! The room was also very clean and comfortable! The bed was very nice and the front desk staff was very welcoming and very nice! I will stay here when I come from Gong from now on.
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Response from Property: Who should suffer whose calamity has become whose obsession, and the waiter is the obsession of the little man! Like to come often!
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
The room is quite big, and the lady at the front desk is very gentle and kind. I came here to take an exam. The business room also has a table, which is convenient for review. The hot water is very sensitive, praise! The sink is a bit unclean. It is recommended to replace the disposable slippers with quick-drying ones. It would be nice to have an ice cream in the morning and the toilet with automatic constant temperature.
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Response from Property: Dear, Xiaohan has already criticized the careless guest room aunt. If you encounter any problems with the room next time, please dial 0 to the front desk and it will be solved in minutes! Thank you for your stay and comment. It is also an honor for Xiaohan to give you such a good review! Next time you come to Xiaohan’s house, be sure to ask the cute girls to introduce you to some delicious and fun places!
Guest User
Double Room
Stayed in Dec 2023
Travel with friends
62 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The parking at the hotel is convenient and the breakfast is very good. However, there may be a lot of people during the holidays. Especially the service at the front desk is very good. Any problems can be solved in time. I hope the hotel will continue to be maintained and I will stay here again in the future.
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Response from Property: I searched for him thousands of times in my dream, but suddenly when I looked back, he was in a dimly lit place. The little man was always there, looking forward to his return.
Guest User
Single Room
Stayed in Dec 2023
Business travelers
3 review
1.0/5
Posted on Dec 25, 2023
This is the second time I stayed at the Hanting Hotel in Zigong on a business trip. The first time I stayed at the Hanting Hotel, the experience was good. This time I really felt that the hygiene was too bad. There was a black lump in the middle of the pillow. There was still hair when I took it out. , I saw these and checked out after staying for two hours. When I checked in, I looked around for the front desk, but when I checked out, I couldn’t find the front desk.
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Response from Property: Hello dear guests! Thank you for your stay and review. We are very sorry to bring you a bad experience. After seeing your feedback, Xiaohan immediately informed the room manager to train the room aunt. He will also train the room manager on the room check process. Since the luggage will be stored on the same day There are many guests. When you checked in and checked out, I helped other guests put their luggage and did not serve you immediately. We will also train people to stand guard at the front desk 24 hours a day. I am deeply sorry for your experience during this stay. Here On behalf of all the hotel staff, Xiao Han sincerely apologizes to you and hopes that you can give Xiao Han another chance to serve you. If you have any questions during your stay, you can tell us and Xiao Han will do his best to help you solve it. Welcome to your next stay and look forward to your review again!
Guest User
Family-friendly Family Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Hygiene: Very clean, I feel at ease living here. Facilities: Very complete, everything is available. Environment: The most comfortable hotel I have ever stayed in. Service: Very satisfied, very good, quite good, very professional and considerate.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Single Room
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Facilities: Very new and complete Hygiene: Hygienic and clean, the bathroom is also very clean Environment: Elegant and convenient location Service: Very thoughtful and considerate The breakfast is also very rich, including Zigong special cold rabbit noodles and a combination of Chinese and Western food. good
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Response from Property: Gratitude is beautiful, as beautiful as a flower. Gratitude is happiness, happiness is like a bird. Gratitude is sublime, as high as a mountain. Thanks to my companionship, I can have the little man I am now!
Kewangyangguang123
Family-friendly Family Room
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Nov 12, 2023
very nice! This is my second time staying at Hanting this year, and I have been here once in the first half of the year. Parent-child room, two 1.5-meter large beds, Frozen theme. There is also a small tent for children with 2 small pillows inside. Very suitable for living with children. There is a sofa and a desk. There is a window facing the street. When closed, the sound insulation effect is very good and the sound of cars cannot be heard. The toilet seat is heated, which is a little surprise. The only drawback is that there is no basket for used towels. I raised my opinion last time and saw no increase. I don’t know if it’s due to cost considerations.
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Response from Property: The leaves fall silently, and the flying geese pass without leaving a trace. Beauty is a real and concrete thing. The little man is waiting for your kiss all the time and everywhere!
Guest User
Single Room
Stayed in Nov 2023
Solo travelers
28 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The room is not big and has everything you need. It is clean and tidy. The service girl has a very good attitude. The breakfast variety is not very large, but it can meet the basic needs. Parking is free. There is an open-air parking lot about 60 meters next to the hotel. The weather Okay, no big problem
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Response from Property: What we started with was a very long movie. It was shown for three years and I still have the tickets... Did you like Xiaohan's considerate service? Come and experience it often!
Guest User
Superior Double Room
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2023
The lady at the front desk is very friendly and enthusiastic. I have stayed at Hanting Hotel and this experience is the best. The best one so far. The lady gave me a cup of coffee. I woke up early because I had to catch the bus. For me, it’s just a wave of energy replenishment, which makes me happy. Although I encountered a small problem when I checked in, the ladies at the front desk handled it promptly and upgraded me to a room type. All in all, it is highly recommended. The environment and breakfast were both OK. The transportation is also very convenient and the parking is also very convenient. Convenient, recommended
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Response from Property: Hehe, if you are satisfied, my heart will be warm. If you like it, come often! Looking forward to returning
Guest User
Family Room
Stayed in Feb 2024
Travel with friends
1 review
1.0/5
Posted on Feb 22, 2024
The location of the hotel is okay. The sanitary condition was extremely bad. Another guest must have vomited last night. The room was filled with an unbearable sour smell. I asked the front desk to change rooms and said there was no room available. I could only open the door for ventilation, so I didn't sleep well all night.
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Response from Property: Hello dear guests! Thank you for your stay and review. After seeing your feedback, we also conducted an investigation as soon as possible. The sour smell you mentioned was left by the guest room aunt when she used white vinegar to clean the kettle. Because the dosage was not controlled well, Xiaohan has immediately given it to the guest room. The department conducted training. Since the room was fully occupied on the day you checked in and the check-in time was late, there was no room to change for you, and we did not deal with it in time. Xiaohan hereby expresses his sincere apology to you and also provided training to the front desk. You are welcome to supervise at any time and look forward to your next stay!
Rexiefeng
Family Room
Stayed in Aug 2023
Family
49 review
5.0/5
Outstanding
Posted on Aug 14, 2023
The hotel is clean and hygienic. My baby really likes the parent-child room and the small tent toys. I must give it a thumbs up for the breakfast. The hotel provides free laundry and drying. The key is that as long as you put your clothes over, the hotel staff will help clean and dry them at night and pick them up the next morning. The service is very good.
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Response from Property: Hehe, if you are satisfied, my heart will be warm. If you like it, come often! Looking forward to returning
Zifudehantingzigongjiudian
Family Room
Stayed in Jun 2023
Family
12 review
1.0/5
Posted on Jun 27, 2023
The first negative review on Ctrip is none other than you! When something goes wrong, I like to shirk responsibility. The bedding in this hotel has a damp feeling after putting it on. It is very stuffy and uncomfortable to sleep on. Not when traveling for business, friends from every household will be bitten by mites to varying degrees. At the time, I thought it was not a big deal, but it turned out that it was getting more and more serious. I reported it to Ctrip customer service in the afternoon of the day I checked out. The hotel called me but I didn't receive it because I was taking a shower. Finally, I called a hotel attendant who called me back and insisted that there was nothing wrong with their bedding. When I heard that I had gone to Qingcheng Mountain, they said that we were bitten when we entered the mountain. This is really unfortunate, as I am someone who likes to keep all my shopping receipts, including toll vouchers. I don’t like climbing mountains, and I have never climbed mountains. It’s not a big deal at first, but the businessman’s way of shirking responsibility is really chilling, so check in with caution! I am responsible for what I said above. Bosses who don’t believe in evil can give it a try. Finally, I believe that after this review is published, the store owner will definitely use formal clauses to completely shirk all their responsibilities.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and feedback. I'm sorry for bringing you a bad experience. The hotel has no intention of shirking its responsibility. The hotel's bedding is cleaned uniformly and changed for each guest. We use the same bed linen in the same city, including the most high-end hotels. It was cleaned by a laundry detergent. During your stay, other guests staying in the hotel and guests staying on the same floor did not have similar problems. According to you, this problem only appeared on the second day of your stay, and the 3 rooms you stayed in Such rashes have appeared. You also said that you went out to play, so I asked you whether you were bitten by mosquitoes while playing outdoors together. This is because similar problems have occurred in other hotels in the same city. The final result of the inquiry is that guests If you get rash caused by mosquito bites when you go out to play, it is also recommended that you go to the hospital first to check what caused it. The hotel has no intention of shirk responsibility. If you have misunderstood during the conversation, we sincerely apologize to you. We apologize, welcome to stay again, and look forward to your review again!