Vienna Hotel (Shenzhen Conference and Exhibition Center)

Vienna Hotel (Shenzhen Conference and Exhibition Center) Reviews

Vienna Hotel (Shenzhen Conference and Exhibition Center)

No.2014 Jintian Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Vienna Hotel (Shenzhen Conference and Exhibition Center)
Vienna Hotel (Shenzhen Conference and Exhibition Center)Vienna Hotel (Shenzhen Conference and Exhibition Center)Vienna Hotel (Shenzhen Conference and Exhibition Center)
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Vienna Hotel (Shenzhen Conference and Exhibition Center) Guest Reviews

4.3/5
1781 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(1781)
Positive reviews(1600)
Reviews with photos/video(332)
Classy environment(177)
Easy to get around(162)
Convenient location(136)
Friendly front desk staff(104)
Close to metro(46)
Many dining options(39)
Stayed multiple times(15)
Elevator was OK(14)
Negative reviews(181)
Lashkery
Superior Double Bed Room (Hu Lv You Jia)
Stayed in Sep 2024
Business travelers
1 review
3.0/5
Posted on Sep 22, 2024
very close to exhibition center and staff was cooperative
Response from Property: Thank you so much for your kind words! We are delighted to hear that you had a great experience at our hotel. We take pride in providing our guests with the best possible service and facilities, and it's always a pleasure to receive such positive feedback,We hope to see you again soon and make your next stay even more memorable. In the meantime, if you have any further questions or requests, please don't hesitate to let us know.
T
Standard Queen Room
Stayed in Jan 2024
Solo travelers
69 review
3.2/5
Posted on Jan 20, 2024
I got sewage smell from the toilet of my room which is on 3rd floor. Even worse is that a mosquito was introduced into the room after I opened the window in order to be more airy and get rid of the sewage smell. The consequence is that I couldn't sleep and got a few mosquito bites on my face. I therefore decided to change my room and the hotel kindly allowed. The second room is much better, much more clean and without bad smell. I tried the buffet breakfast too at extra cost RMB28 only. Quite good at such price. Overall I find the exterior of building or lobby much better than the interior of the room.
6/16
Response from Property: Very good budget hotel very close to the Hong Kong border (just one MTR station away). The room is decorated nicely, though some of the common areas seem a little dated. Staff very friendly and make best efforts to communicate despite not knowing English. Very easy check in and check out, quick wifi in the room. Only downside was the cleaning lady who came around 5PM to make up my room, only knocked 2-3 times and opened the room door just a few seconds later!
Guest User
Standard Queen Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
very good!
Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 24, 2024
Clean room, easy check-in, no English at reception so have your translator app ready. We first ended up at the wrong location since there are several hotels in the area with the same name. Check your trip.com voucher map location and that should help. Overall a comfortable stay.
Anonymous User
Standard Queen Room
Stayed in Oct 2023
Business travelers
29 review
1.2/5
Posted on Oct 3, 2023
A middle aged lady staff came to bang on door at 8+am even though "DO NOT DISTURB" sign was displayed. Front counter staff no reaction even when complained.
Response from Property: Dear guest, thank you for taking the time to write a sincere review of Vienna Hotel (Shenzhen Convention and Exhibition Center). We sincerely apologize for the unpleasant experience you have brought to you. Your suggestions are very important. We have fed them to the housekeeping department and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future. Once again, we apologize for your dissatisfaction and look forward to your next stay to experience our better service.
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 21, 2024
Great hotel and friendly staff! Will definitely stay at this hotel again
Frank
Standard Queen Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very good budget hotel very close to the Hong Kong border (just one MTR station away). The room is decorated nicely, though some of the common areas seem a little dated. Staff very friendly and make best efforts to communicate despite not knowing English. Very easy check in and check out, quick wifi in the room. Only downside was the cleaning lady who came around 5PM to make up my room, only knocked 2-3 times and opened the room door just a few seconds later!
Response from Property: Dear guest, hello. Thank you for taking the time to give a sincere review of the Vienna Hotel (Shenzhen Convention and Exhibition Center Store). The Vienna Hotel Shenzhen Convention and Exhibition Center Store is located on a bustling road in the central area of Futian District, Shenzhen, with a superior location and convenient transportation. It is close to Exit B of Fumin Station on Metro Line 4, Line 7, and Line 10, and is 500 meters straight. It is 300 meters away from CBD and Shenzhen Convention and Exhibition Center, and 1 kilometer away from Huanggang Port. Equipped with laundry room and restaurant, welcome to check in again and experience!
OzYoPicz
Deluxe Room (2 beds)
Stayed in Dec 2023
Solo travelers
50 review
4.0/5
Very Good
Posted on Jan 2, 2024
Crashed here after attending NYE parties in Fumin. Room was clean, comfortable, but it didn’t have a fridge like it said it would. Couldn’t be bothered asking to switch rooms. They were nice enough to provide me with a free late checkout and hold my bags until 5pm the next day. Will gladly stay here again.
Victor
Superior Double Bed Room (Hu Lv You Jia)
Stayed in May 2023
Solo travelers
32 review
4.2/5
Very Good
Posted on May 24, 2023
Good for one night stay. the plumming and AC can be noise at times. good room environment with quality bidding. location is conversation. but it should not be considered a star hotel because the restraunt and breakfast are not as good as their other branches/location for this brand.
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable opinion is very important to us. If you have any questions during your stay, you can dial "0". We will serve you wholeheartedly. We have fed back the restaurant problems you reported to make rectifications. We hope you can give us a chance to improve. welcome next time!
Ricky8888
Deluxe Room (Double bed)
Stayed in Aug 2023
Business travelers
85 review
3.7/5
Posted on Sep 5, 2023
All i can say Just ok…….!!
maskclearing_girl
Romantic Double Room
Stayed in Oct 2023
Couples
4 review
2.5/5
Posted on Nov 9, 2023
A bit old and dusty, tv remote doesn’t work. Over all still acceptable.
Phanminh ngoc
Standard Queen Room
Stayed in Oct 2023
Couples
2 review
4.0/5
Very Good
Posted on Oct 26, 2023
Walking distance to subway. The room is rather small but clean enough.
Guest User
Romantic Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Very good experience
M5711
Standard Queen Room
Stayed in Feb 2023
Business travelers
23 review
4.0/5
Very Good
Posted on Feb 12, 2023
For a short night and quick stay price is absolutely suitable for those without any expectations
Guest User
Romantic Double Room
Stayed in Jun 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 26, 2023
Lovely place to stay! Very cool room
Response from Property: Dear guests, thank you for taking the time to make sincere comments on the Vienna Hotel (Shenzhen Convention and Exhibition Center). The Shenzhen Convention and Exhibition Center store of the Vienna Hotel is located in the bustling section of the central area of Futian District, Shenzhen, with superior location and convenient transportation. It is 500 meters away from the exit B of Fumin station of Metro Line 4/Line 7/Line 10, 300 meters away from CBD and Shenzhen Convention and Exhibition Center, and 1 km away from Huanggang Port. Equipped with laundry room, restaurant, and conference room, welcome to check in again and experience