Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store) Reviews
Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store)
Jie En Building, Song Ling road, Fu Tian district, Futian-Convention Centre & Huaqiangbei Commercial, Futian District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
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Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store) Guest Reviews
4.3/5
96 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(96)
Positive reviews(83)
Reviews with photos/video(25)
Awesome stay(21)
Clean and tidy(17)
Convenient location(8)
Friendly front desk staff(7)
Easy to get around(6)
Classy environment(4)
Close to metro(4)
Great value for money(3)
Negative reviews(13)
Guest User
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Aug 2024
Solo travelers
2 review
1.5/5
Posted on Sep 1, 2024
Spring matress, very uncomfortable, hurt my back, couldn't sleep at all, cancelled my stay.
Construction work around, very loud, poor noise isolation.
I do not recommend.
Response from Property: Hello, dear customer! Thank you for your comments. We are very sorry that we failed to give you a good experience. We will solve your feedback as soon as possible after implementation. I hope you can give us another chance next time. I wish you a happy life.尊敬的顾客您好!感谢您的点评,未能给您良好的体验,我们深感抱歉,您反馈的问题,我们落实后尽快解决,希望您下次能再给我们机会,祝您生活愉快。
BS
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Jul 2024
Solo travelers
22 review
4.7/5
Amazing
Posted on Jul 8, 2024
The hotel is well located with metro station nearby. The room is perfect with washing machine for laundry and everything you would need for the stay. You cannot cook in the kitchen.
Response from Property: Dear guests! Thank you very much for choosing to stay in our hotel and share your stay experience! Xiaorui is committed to providing guests with a friendly and thoughtful check-in experience! If you like us, remember to come back and see us. I wish you a happy life!
WAFAABBAS
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Sep 2024
Other
3 review
2.0/5
Posted on Sep 30, 2024
It’s ok for friends to stay here but not good for couple and family
Response from Property: Dear customer! Thank you for your review. We are deeply sorry that we failed to give you a good experience. We will solve the problem you reported as soon as possible after implementation. We hope you can give us another chance next time. I wish you a happy life.
Felix 飞龙
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The place is clean and tide, good for different type of travelers, near to the electronics market etc
Response from Property: Dear guests, hello! Thank you for staying at Ruiya Serviced Apartment. I am so happy to see your comments. Thank you for your five-point praise. I believe that every encounter in life is not easy. I am glad to bring you good memories after parting. Our only hope is to use our professional and caring service to add a little happiness and beauty to your journey life. Looking forward to your visit again!
Guest User
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 20, 2024
I had a wonderful stay very clean and good location
Response from Property: Your affirmation and praise more than any honour make us happy. Thank you for your support and trust. We will continue to improve the quality of service and bring you a better experience. I wish you a happy life.
Guest User
Handpicked Suite (2 Separate Rooms + Simmons Mattress + Washing Machine + Fridge + Dryer)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Great location! Safe area with great people around! Recommended!!
Response from Property: Dear guest, hello: Thank you very much for choosing our hotel as your destination for this trip. As you mentioned, the hotel is located in a convenient and advantageous geographical location, with complete supporting facilities, a clean and tidy environment, and thoughtful smile service, aiming to help you alleviate the fatigue of traveling and convey full vitality to the next post station. Thank you for your support. Xiaorui looks forward to your return again. Wishing you good health and a happy family!
Guest User
Handpicked Suite (2 Separate Rooms + Simmons Mattress + Washing Machine + Fridge + Dryer)
Stayed in Mar 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Great location with economic prices
Response from Property: Dear guest, hello: Simple words do not have fancy embellishments, but they are full of emotions. Feel free and enjoy the beauty along the way with you!
Jitin Daswani
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Aug 2023
Couples
23 review
5.0/5
Outstanding
Posted on Aug 26, 2023
All good 😊
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
黃桌子
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Nov 2024
Couples
5 review
3.0/5
Posted on Nov 3, 2024
Everything is clean and well-organized. The price is affordable. It's pretty good and worthy of the price. There is a slight smell of cigarette smoke, there are some insects near the room, there is a lot of dust near the window, and the toilet does not have dry and wet separation. If you are concerned about the above problems, it is recommended to switch to Guixiao.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking time out of your busy schedule to leave a review. We will improve your feedback in time. We apologize for not being able to provide you with a satisfactory stay experience and hope you can choose us again. Thank you again Feedback
Li
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Aug 2024
Couples
30 review
3.0/5
Posted on Aug 31, 2024
The apartment is located quite far from the metro station.
The room was well hygienic, but for some reason the most basic TV was not available.
In addition, stay to pay RMB 200 deposit first, the room is only hkd 200 a night, receiving RMB 200 deposit will not be exaggerated
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for taking the time to comment. We take your feedback very seriously. We are about a 5-7 minute walk from the Science Museum subway entrance. A deposit of 200 yuan is required for check-in. If there is no consumption or man-made damage during your stay in the room, Next, we will return it to you after checking the room when you check out, so please don't worry. wish you a happy life
HYEONGJUNKIM
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
I was in Hong Kong and came to Shenzhen for a one-night trip, but I did not expect this kind of quality room for such a cheap price. I stayed for one night and was very satisfied. The location is a 10-minute walk from Shenzhen MRT Science Museum Station. There is a washing machine and dryer, but you have to buy disposable toothbrushes and toothpaste separately. Unfortunately, the staff did not speak English, but they were very kind. Check-in is done through WeChat, so I recommend that you install WeChat in advance. They also take 200 Chinese yuan as a deposit, but short-term travelers should tell them that they will receive cash in advance when checking in. I paid with Alipay and the money was transferred to my account, but it did not arrive right away!
Original TextTranslated by Google
6/9
Response from Property: Wow! We are suddenly moved by your review! Such a heartfelt review, describing Ruiya in every aspect! It seems that you are about to become a loyal fan. Thank you for your review and look forward to your next stay!
Manda.C
Cozy Double Bed Room (Washing Machine + Fridge + Dryer)
Stayed in Jul 2024
Couples
19 review
3.5/5
Posted on Jul 21, 2024
The hotel is some distance from the subway station, in an alley!
The hotel staff is friendly, but the room facilities need to be improved ~
The plugs are only for the bedside, TV, and toilet, and the others are dummy. There are no disposable slippers or rubber mops and they are dirty.
Although the shower cubicle is separated, the floor is prone to getting wet and the toilet is prone to water stains.
Overall, it’s okay to stay for one day, right?
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your review. We are deeply sorry for not giving you a good experience. Let me answer your questions. All plugs in the room are powered. Disposable slippers cannot be provided directly because of regulations. In the room, but if you need it, we can ask our front desk to provide it to you for free. We hope you will come again next time.
Response from Property: Hello dear guests! Thank you for staying at Ruiya Serviced Apartments. I am really pleased to see your review. Thank you for your five-point praise. I believe that every encounter in life is difficult. I am very happy that I can bring you beautiful memories after parting. Our only hope is to use our professional and considerate services to add a little happiness and beauty to your travel life. Looking forward to your visit again!
Lyu Jing Wei
Budget Single Room
Stayed in Nov 2024
Travel with friends
33 review
5.0/5
Outstanding
Posted on Nov 7, 2024
From the moment I stepped into the door of this hotel, I felt like I was stepping into a carefully crafted dream world. From the luxurious lobby to the carefully decorated guest rooms, every detail shows extraordinary taste and meticulous service.
The guest rooms are spacious and bright, and the beds are soft and comfortable, which makes my tired body get the most perfect relaxation. The facilities in the room are all available, whether it is high-speed Wi-Fi or HD TV, which makes my leisure time more comfortable. What is even more surprising is that the bathtub and shower facilities in the bathroom are designed to be both beautiful and practical, and every bath becomes a pleasure.
The hotel's service team is even more praiseworthy. The staff always smiles and patiently answers every question I have. Whether it is recommending food during breakfast time or providing local travel suggestions, they can always respond quickly and professionally. This kind of thoughtful service makes me feel the warmth of home.
In terms of dining, the hotel's restaurant offers a rich and diverse choice of food, and every dish is exquisite and delicious, especially the local specialties, which makes me feast my mouth. Not only that, the hotel also has a gym and swimming pool, which provides convenience for guests who pursue a healthy life.
In short, this stay experience exceeded all my expectations for a five-star hotel. Whether it is the environment, service or facilities, they are all perfect. I can't wait to come again and continue to enjoy this dignity and comfort. I strongly recommend it to all friends who are looking for a top accommodation experience!
It is consistent with the picture, superior king-size bed room, satisfactory.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Ruiya Serviced Apartment. I am so happy to see your comments. Thank you for your five-point praise. I believe that every encounter in life is not easy. I am glad to bring you good memories after parting. Our only hope is to use our professional and caring service to add a little happiness and beauty to your journey life. Looking forward to your visit again!