Vienna Hotel (Shenzhen World Exhibition & Convention Center, Shajing Metro Station) Reviews
Vienna Hotel (Shenzhen World Exhibition & Convention Center, Shajing Metro Station)
Intersection of Zhongxin Road and Beihuan Road (Zhuoyue Shidai Building), Bao'an District, Shenzhen, Guangdong, 518104, ChinaView Hotel Details
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Vienna Hotel (Shenzhen World Exhibition & Convention Center, Shajing Metro Station) Guest Reviews
4.8/5
Excellent
1297 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1297)
Positive reviews(1281)
Reviews with photos/video(110)
Classy environment(109)
Friendly front desk staff(104)
Large rooms(62)
Easy to get around(61)
Delicious breakfast(41)
Perfect for business trips(21)
Stayed multiple times(9)
Close to metro(9)
Negative reviews(16)
Nithinun
Standard Queen Room
Stayed in Nov 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Nov 30, 2024
Perfect hotel, but the breakfast room too small a lot people waiting for have a breakfast.
Response from Property: Dear guest, hello! Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station Branch. Thank you very much for your recognition of the hotel. We deeply regret that we were unable to make your accommodation experience perfect. The hotel facilities are being gradually upgraded and replaced. In addition, the hotel also provides zero waiting for check-in, storage service, wake-up service, etc. We are committed to giving you the best experience throughout the hotel. Thank you again for your love for the hotel and look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
精美礼品:👍🏻
环境:👍🏻👍🏻
服务:👍🏻👍🏻👍🏻
Response from Property: 尊敬的客人,您好!我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店沙井地鐵站店的誠摯點評。酒店配備愉夢之床,量身打造貼合人體曲線的袋裝獨立筒彈簧設計,貼合人體各部位受力點和曲線原理設計,獨立彈簧,互不幹擾,無噪音。自動調節不良睡姿, 有效減少人體血液循環壓迫感,緩解疲勞。您的肯定就是我們最大的追求,我的世界星星都亮了,愛您呦!要常來呦!
Mahmud
Guestroom (2 beds)
Stayed in Aug 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 9, 2023
very good, will here again next time, place is good, rooms are good
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務!酒店的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。客官的肯定是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Guest User
Business suite
Stayed in Jun 2022
Business travelers
28 review
3.5/5
Posted on Aug 30, 2022
older Vienna hotel. not favorite
Response from Property: Dear guests, Hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to make a sincere comment on Vienna Hotel Shajing subway station. We are very ashamed of the inconvenience caused to you. We have recorded your feedback and taken the following corrective measures: (1) timely troubleshooting and maintenance of room equipment; (2) The hotel facilities have been gradually upgraded and replaced. Once again, we apologize for the inconvenience caused by the shortage of hotels, and sincerely hope that you can give us the opportunity to correct our mistakes. If you need any help, you can call the front desk of the hotel at the first time. All staff of the hotel will serve you wholeheartedly. We hope to provide you with a better check-in experience. I wish you a good mood every day!
Guest User
Standard Queen Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The hygiene is very good and it is convenient to order takeout. The front desk service is also very good! In general, the price-performance ratio is very good. Air conditioning and wifi are all complete. The price is affordable. Facilities: very good. Hygiene: very good. Environment: very good. Service: very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station Branch. The hotel is located at the intersection of Shajing Central Road and Beihuan Road, close to Shajing Subway Station, China Resources Vanguard, and Tianhong Shopping Mall. The hotel provides free parking services. If you need any help, you can call the hotel front desk as soon as possible. All the staff of the hotel are dedicated to serving you and hope to provide you with a better stay experience. I wish you a good mood every day!
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The transportation here is convenient and there are many places to eat around. The overall environment of the hotel is good and the front desk service is also very good
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station. The hotel is equipped with the Yumeng Bed, which is tailor-made to fit the human body curve with pocketed independent spring design, which fits the force points and curve principle design of various parts of the human body, independent springs, no interference, no noise. Automatically adjust bad sleeping posture, effectively reduce the pressure of human blood circulation, and relieve fatigue. Your affirmation is our greatest pursuit, my world is full of stars, love you! Please come often!
Guest User
Standard Queen Room
Stayed in Dec 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The environment of the room is very good, the service is also very good, especially the breakfast is provided. The breakfast is on the same floor as the room. It is very convenient to eat. There are also a variety of breakfast choices. It is very full and comfortable. Welcome more people to order. Vienna has quality assurance
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station. Your every word and every comment is extremely important to us. We have always taken "warm smiles and perfection" as our goal, striving to gain the recognition of every distinguished guest, and hope that every guest can feel our warm service; I hope to bring you and your family a refreshing cool summer. We have been improving guest services, green channels, and fast check-out, hoping to increase your satisfaction, create original flavors with original intentions, and comfort homesickness with craftsmanship! Xiao Wei looks forward to you coming home often, giving me the opportunity to bring you new surprises.
Ponytailgolfer
Superior Double Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 2, 2024
This is my second stay this month. The hotel's services are the same as before: warm, thoughtful, and five-star. I would also like to thank FO:002 and FO:005 for their good service attitude, flexibility and efficiency! I will stay in this hotel again if I have the chance to come to Shajing!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shenzhen Shajing Subway Station. Vienna Hotel Shajing Subway Station, the hotel's healthy bed room has an area of 45 square meters, equipped with a big health brand mattress, a big health sleeping pillow, and high-woven pure cotton bedding, which can provide you with a high-quality sleeping experience. Thank you again for your love for Vienna Hotel Shajing Subway Station. Xiao Wei looks forward to you coming home often to check if I am slacking off.
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The room is nice, the transportation is convenient, there is a laundry room, fitness equipment, and massage chair, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shenzhen Shajing Subway Station. Vienna Hotel Shajing Subway Station, the hotel's healthy bed room has an area of 45 square meters, equipped with a big health brand mattress, a big health sleeping pillow, and high-woven pure cotton bedding, which can provide you with a high-quality sleeping experience. Thank you again for your love for Vienna Hotel Shajing Subway Station. Xiao Wei looks forward to you coming home often to check if I am slacking off.
Xichubawangdelaoxiang
Superior Double Room
Stayed in Nov 2024
Business travelers
51 review
3.5/5
Posted on Nov 24, 2024
The hotel service is good, especially the cleaning staff is very good. But it may be due to the climate in Guangdong, there are cockroaches in the room, and I killed 2 cockroaches.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station. We deeply regret that we were unable to make your stay perfect. We insist on changing and disinfecting the bedding for each guest. Please rest assured that the hotel has strictly followed the disinfection requirements and carried out comprehensive disinfection work on a "weekly, monthly and seasonal" basis. We have conducted a comprehensive investigation and treatment of the problems you reported, and strengthened insect prevention measures. You are welcome to check at any time. I apologize again for the inconvenience caused to you by the hotel's shortcomings, and I sincerely hope that you can give us a chance to correct our mistakes. If you need any help, you can call the hotel front desk as soon as possible. All the staff of the hotel are dedicated to serving you and hope to provide you with a better stay experience. I wish you a good mood every day!
Guest User
Standard Queen Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 27, 2024
My son said he loved this hotel. It is so beautiful everywhere. The room is spacious and bright, the architecture is beautiful, clean and sanitary. There are massage chairs. The child kept playing. The staff had a good service attitude. This stay was a really good experience. By the way, we stayed for another night. Let’s go to this hotel!
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online butler "Xiao Wei" (*^▽^*). Thank you for taking the time to give your sincere review of Vienna Hotel Shajing Subway Station Branch. The hotel is located at the intersection of Shajing Central Road and Beihuan Road, close to Shajing Subway Station, China Resources Vanguard, and Tianhong Shopping Mall. The hotel provides free parking services. If you need any help, you can call the hotel front desk as soon as possible. All the staff of the hotel are dedicated to serving you and hope to provide you with a better stay experience. I wish you a good mood every day. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard and live up to your good comments. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey! Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard and live up to your good comments. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey! (*^▽^*)
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The location is good, the transportation is convenient, there are night market attractions nearby, and the living environment is good
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station. The hotel is located at the intersection of Shajing Central Road and Beihuan Road, close to Shajing Subway Station, China Resources Vanguard, and Tianhong Shopping Mall. The hotel provides free parking services. If you need any help, you can call the hotel front desk as soon as possible. All the staff of the hotel are dedicated to serving you and hope to provide you with a better stay experience. I wish you a good mood every day. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey! (*^▽^*)
抱起小熊就跑
Standard Queen Room
Stayed in Oct 2024
Solo travelers
39 review
5.0/5
Outstanding
Posted on Oct 18, 2024
This is my third time staying at the hotel. The room is very spacious, clean and the bed is very comfortable. The service attitude of the hotel staff is very friendly and they will deal with any problems for me immediately. This is very rare!
Original TextTranslated by Google
Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us, and welcome to visit again!
Hedongjunyangyao
Standard Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
It was my first time staying here on a business trip. The hotel environment was good. I could see a river when I opened the window. There was also a massage chair, which was a good experience. I will definitely choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station Branch. The hotel is in an excellent location, a 15-minute walk from Metro Line 11 and a 30-minute drive from Shenzhen Bao'an International Airport. The hotel is surrounded by shopping malls such as China Resources Vanguard and Tianhong. Staying in the hotel also allows you to enjoy the night view of Shajing without leaving home. Vienna Hotel Shajing Subway Station Branch is definitely your best choice for business and travel. Xiao Wei looks forward to you coming home often to check if I am slacking off! I wish you happiness every day and everything goes well!
Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Solo travelers
3 review
4.6/5
Great
Posted on Sep 9, 2024
The room is spacious enough, the windows are bright and clean, the facilities are new and complete, and the sound insulation is very good, especially there is a fitness chair, which is very comfortable, the service is attentive, the waiters are quite polite, and the breakfast is rich. Next time I go to Shenzhen, I will stay in this hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您抽出寶貴時間對維也納酒店沙井地鐵站店進行誠摯的點評,非常感謝您對酒店的認可。我們不僅有共用停車場,還有專屬停車場,需要外出時到前台掃描二維碼即可享受免費停車哦。此外酒店還有提供入住零等待,寄存服務,叫醒服務等,我們致力於讓您在店全程有最好的體驗。再次感謝您對酒店的厚愛,期待您的再次光臨!(*^▽^*)